Operations representative Work, Jobs in Dummer, Ham (with Salaries)

Lead Customer Service Associate - UK
Eco Global —Reading
- £12 - £15 an hour
- Full-time
- CRM software
- English
- Team management
Quick apply
6d
Communications Sales Specialist
Oracle —Reading
- Full-time
- Communication skills
- Employee assistance programme
- Life insurance
PRINCIPAL ENGINEER, TECHNICAL SAFETY
Eni —Basingstoke
- Full-time
- Engineering
- Mentoring
- Training & development
- Free parking
Business Development Representative
Sovos Compliance —Farnborough
- CRM software
- Business development
- Bachelor's degree
Quick apply
6d
Thermal Engineer
BAE Systems —Alton
- Hybrid work
Lounge Manager
Flexjet Europe —Farnborough
- Weekend availability
- Leadership
- Communication skills
Quick apply
Concierge
Emcor —Chandlers Ford
- Computer literacy
- Front desk
- Computer skills
- Employee assistance programme
- Referral programme
Quick apply
2d
Funeral Operative
Richard Steel & Partners Ltd —Winchester
- £24,800 - £28,000 a year
- Weekend availability
- Heavy lifting
- Nursing home
- Customer service
- Free parking
- Life insurance
Quick apply
14d
Claims Recovery Representative (Damage Recovery Unit) - Aldershot
Enterprise Mobility —Aldershot
- £26,450 a year
- Full-time
- Computer skills
- Communication skills
- Negotiation
RMA Processor
TP-Link UK Ltd —Thatcham
- From £27,000 a year
- Full-time
- Microsoft Word
- Microsoft Outlook
- Computer literacy
- Free parking
- Sick pay
Quick apply
Technical Service Specialist
Jenoptik AG —Farnborough
- Computer Science
- Bachelor's degree
- Communication skills
- Free parking
- Annual leave
Graduate Process & Hydraulic Engineer
Glanua —Aldermaston
- Full-time
- Bachelor's degree
- Continuous improvement
- Leadership
- Annual leave
- Employee assistance programme
Quick apply
Medical Device Regulatory Affairs Specialist
Clinica Engineering Medical Solutions Ltd —Reading
- £3,700 - £4,200 a month
- Full-time
- Engineering
- English
- Databases
Quick apply
7d
MOD Heathlands Project Manager
Hampshire & Isle of Wight Wildlife Trust —Hook
- Up to £38,500 a year
- Weekend availability
- Management
- Contracts
- Budgeting
- Free parking
- Annual leave
13h
Safety, Health and Compliance Officer
Southampton City Council —Southampton
- £37,280 - £40,778 a year
- Full-time
- Communication skills
- Employee assistance programme
- Employee discount
2d
Business Development Manager
Sovos Compliance —Farnborough
- CRM software
- English
- Business development
Quick apply
8d
Customer Service Representative
Curium Pharma —Portsmouth
- Microsoft Word
- Analysis skills
- Organisational skills
Business Development Lead Defence
Saab —Fareham
- Hybrid work
- CRM software
- Sales
- Business development
7d
Machine Service Representative - 7.5 Tonne Driver
Safetykleen —Southampton
- £36,000 a year
- Full-time
- Customer service
- Continuous improvement
- Employee assistance programme
- Employee discount
Quick apply
HSE Manager
Prysmian Group —Bishopstoke
- Engineering
- English
- Continuous improvement
- Free parking
- Employee discount

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Lead Customer Service Associate - UK

Eco Global -
Reading

Quick apply

Job details

Full-time
£12 - £15 an hour
6 days ago

Qualifications

CRM software
French
Customer service call handling
Google Docs
Inbound customer enquiry call handling
Mentoring junior staff
English
Microsoft Office Suite
Team management
Mentoring
Computer skills
Customer support
Customer interaction
Training & development
Communication skills

Full job description

Lead Customer Service Associate

Job Responsibilities:

Respond and resolve complex customer requests and concerns.
Monitor front-end operations, respond as needed.
Provide peer coaching on operational task and reinforce operational standards.
Adhere to all company policies procedures & safety standards.
Acts resourcefully to ensure that work is completed within specified time and quality parameters.
Assist Management in Training and Developing Customer Service Representatives.
Keep Track of Customer Conversations. Lead customer service associate use customer relationship management software to document each customer interaction to help streamline the customer service process and notice trends to report back to the product development team.

Qualifications / Skills:

Demonstrate the ability to effectively lead, train and peer coach.
Problem-solving skills: This role requires significant problem-solving skills, as a Lead customer service associate needs to assess the situation when a customer calls or emails and rapidly arrive at a resolution.
Leveraging Diversity: Works cooperatively with people who have different backgrounds, knowledge, styles, talents, perspectives, values and beliefs.
Adaptability: remains calm and reasonable amidst tense or stressful situations.
Engage and Inspire: projects a positive image and serves as a role model for others.
Communication skills: This role relies heavily on both written and verbal communication when interacting with customers and directing team members.

Education and Experience Requirements:

Must have a high school diploma or equivalency
5+ years’ experience in customer service
Proficiency with Microsoft Office Suite and Google Docs
Languages: English (Required) and French (Required)

Quick apply

Refine Your Search

operations representative jobs in dummer, ham

Lead Customer Service Associate - UK

Communications Sales Specialist

PRINCIPAL ENGINEER, TECHNICAL SAFETY

Business Development Representative

Thermal Engineer

Lounge Manager

Concierge

Funeral Operative

Claims Recovery Representative (Damage Recovery Unit) - Aldershot

RMA Processor

Technical Service Specialist

Graduate Process & Hydraulic Engineer

Medical Device Regulatory Affairs Specialist

MOD Heathlands Project Manager

Safety, Health and Compliance Officer

Business Development Manager

Customer Service Representative

Business Development Lead Defence

Machine Service Representative - 7.5 Tonne Driver

HSE Manager

I want to receive the latest job alerts for operations representative in dummer, ham

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