Technical support Work, Jobs in Ryton, Shr (with Salaries)

Field Support Specialist
FOODHUB —Wolverhampton
- £34,258 a year
- Weekend availability
- Customer service
- Travel
- POS
- Employee assistance programme
- Gym membership
Quick apply
6d
2nd Line Support Technician
Converge Technology Solutions —Stafford
- £26,000 - £28,900 a year
- Full-time
- Hybrid work
- Continuous improvement
- Mentoring
- SharePoint
- Annual leave
13d
IT Support Specialist
Compagnie BAO —Birmingham
- £25,420.00 - £58,044.69 a year
- Part-time
- Windows
- Microsoft Office
- Linux
Quick apply
6d
IT Recycling Specialist
Converge Technology Solutions —Stafford
- £30,000 - £35,000 a year
- Full-time
- CRM software
- Business development
- Continuous improvement
13d
2nd Line Technical Support Engineer
Intuitive Computer Management Ltd —Brierley Hill
- £26,000 - £30,000 a year
- Full-time
- Software troubleshooting
- Customer service
- In-person
- Free parking
Quick apply
3d
2nd Line Engineer - Support
KERRIDGE COMMERCIAL SYSTEMS CORP —Bromsgrove
- Overtime
- Hybrid work
- Azure
- ERP systems
- Windows
Quick apply
IT Technician
Central Learning Partnership Trust —Wolverhampton
- £25,185 - £28,142 a year
- Full-time
- Driving
- IT
- In-person
- Free parking
Quick apply
2nd Line IT Support Technician
bk plus —Shenstone
- Full-time
- Windows
- Computer networking
- Organisational skills
- Employee assistance programme
Quick apply
IT Assistant
BDHT / Bromsgrove District Housing Trust —Bromsgrove
- £29,033.16 a year
- Full-time
- Organisational skills
- Communication skills
- Free parking
- Annual leave
6d
Senior Systems Engineer, User Support
Arch Capital Group Ltd. —Birmingham
- Full-time
- Azure
- Windows
- Microsoft Office
Digital Training & Support Coach
Manor Farm Community Association —Walsall
- £15 an hour
- Part-time
- IT
- In-person
- Teaching
- Free parking
Quick apply
IT Helpdesk Engineer
GT Stewart Limited —Birmingham
- £24,784.49 - £24,784.50 a year
- Microsoft Powerpoint
- Microsoft Word
- Customer service
Quick apply
5d
Community Highways Technical Support Officer
Staffordshire County Council —Lichfield
- £33,699 - £38,220 a year
- Full-time
10d
Service Desk Analyst
TVS Supply Chain Solutions —Birmingham
- Up to £27,000 a year
- Full-time
- Customer service
- Microsoft Office
- In-person
- Free parking
- Annual leave
Quick apply
4d
IT Specialist
Tiskol Solutions —Birmingham
- £25,420.00 - £46,733.87 a year
- Part-time
- Azure
- Maintenance
- Java
- Life insurance
- Sick pay
Quick apply
8d
OSS Technician
Hitachi —Birmingham
- Full-time
- English
- Travel
- IT
- Flexible schedule
SAP Trainer
Select Engineering —Birmingham
- £39.90 an hour
- Call to connect
- Training & development
AI Enablement & Operations Lead
Inspired Thinking Group (ITG) —Birmingham
- Full-time
- Hybrid work
- AI
- Employee assistance programme
- Employee discount
Quick apply
3d
Trng & Dev Delivery
Select Engineering —Wolverhampton
- £291.76 a day
- Training & development
14d
Senior Technical Support Engineer
Rexroth —Birmingham
- Full-time
- Computer literacy
- Engineering
- Employee discount
Quick apply

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Field Support Specialist

FOODHUB -
Wolverhampton

Quick apply

Job details

Full-time
£34,258 a year
6 days ago

Benefits

Cycle to work scheme
Tech scheme
Employee assistance programme
Gym membership
On-site parking

Qualifications

Technical troubleshooting
Driving Licence
Stakeholder collaboration
Client engagement
Customer service
Upselling
Internal department liaison
Staff training
Customer relationship management
POS
Relationship management
Customer support
Account management
Communication skills
Add-on sales
Remote diagnostics
Help desk

Full job description

About Us:

Foodhub is a highly successful tech business providing EPOS and APOS systems to the restaurant and takeaway industry. Our online portal, Foodhub is a consumer-focused online food ordering platform enabling customers to order their favourite dishes at the click of a button. Foodhub provides latest technology, dedicated customer service and international advertising campaigns, our restaurant and takeaway partners couldn’t be in better hands. The time for our sector is now, and we are therefore looking for a Regional Field Support Agent to join our team.

Key Responsibilities

Client Relationship Management: Act as the primary point of contact for restaurant partners, fostering strong relationships to drive retention and satisfaction.

Technical Support & Issue Resolution: Troubleshoot and resolve EPOS and APOS system issues, either remotely or through on-site visits. Work closely with technical teams to ensure quick resolutions.

Training & On-boarding: Conduct training sessions for restaurant owners and staff, ensuring they can fully utilize our platform and technology.

Field Support & On-Site Assistance: Visit clients across the UK to diagnose and resolve technical issues, ensuring minimal disruption to their business operations.

Sales & Up-selling: Identify opportunities to enhance client experience by recommending additional products and services to help their business grow.

Collaboration with Internal Teams: Work alongside technical support, project teams, and other departments to address customer concerns effectively.

Customer Support: Handle inbound and outbound customer queries, including after-hours support on a rotational basis.

Requirements & Qualifications

Experience in account management, sales, customer service, or technical support, preferably within the restaurant, takeaway, or fast-food industry.
Strong technical aptitude with a basic understanding of IT, EPOS, or APOS systems (training will be provided).
Excellent problem-solving skills with the ability to troubleshoot software and hardware-related issues.
Strong communication and interpersonal skills, with the ability to engage and build rapport with business owners.
Ability to work independently, prioritize tasks, and manage time effectively in a fast-paced environment.
Comfortable working flexible hours, including evenings or weekends, to align with restaurant operating hours
Willingness to travel across the UK for on-site visits when required.
Valid driver’s license and access to a vehicle are essential

Benefits:

33 days holidays (inclusive of Bank Holidays)
5 flexible Bank Holidays - Work them if you choose and use the leave days elsewhere in the year.
Holiday exchange - Buy up to 5 days holiday per year
Car Allowance & Fuel Reimbursement
Employee Assistance Programme
Wellness Scheme
Discounted Cancer Screening
Discount Hub
Cycle to Work Scheme
Gym Membership - Contribution of up to £30 per month
Will Writing Service
Mobile or Tech Salary Sacrifice Scheme
Heavily discounted Bupa Select Complete (Medical History Disregarding) Policy option for you and your immediate family.
Death in Service - Salary x4 Life Cover

Job Type: Full-time

Pay: £34,258.00 per year

Benefits:

Cycle to work scheme
On-site parking

Application question(s):

Are you comfortable with a Field based Role?

Experience:

Account management: 3 years (required)
Customer service: 2 years (required)
Upselling: 2 years (required)

Licence/Certification:

Driving Licence & Car (required)

Work Location: On the road

Quick apply

Refine Your Search

technical support jobs in ryton, shr

Field Support Specialist

2nd Line Support Technician

IT Support Specialist

IT Recycling Specialist

2nd Line Technical Support Engineer

2nd Line Engineer - Support

IT Technician

2nd Line IT Support Technician

IT Assistant

Senior Systems Engineer, User Support

Digital Training & Support Coach

IT Helpdesk Engineer

Community Highways Technical Support Officer

Service Desk Analyst

IT Specialist

OSS Technician

SAP Trainer

AI Enablement & Operations Lead

Trng & Dev Delivery

Senior Technical Support Engineer

I want to receive the latest job alerts for technical support in ryton, shr

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