Support coordinator Work, Jobs in Necton, Nfk (with Salaries)

Client Communication Centre Coordinator
NSHI Ltd —Swaffham
- £26,795.20 a year
- Full-time
- Hybrid work
- Microsoft Word
- Microsoft Outlook
- Customer service
- Annual leave
- Referral programme
Quick apply
1d
Service Desk Coordinator
Workplace IT —King's Lynn
- £30,000 - £35,000 a year
- Full-time
- Hybrid work
- Microsoft Word
- Organisational skills
- In-person
- Free parking
- Annual leave
Quick apply
2d
Community Care Coordinator
Norfolk and Suffolk NHS Foundation Trust —Norwich
- £39,959 - £48,117 a year
- Full-time
- Experience working with children
- Case management
7d
People and Talent Coordinator
Quadram Institute —Norwich
- £30,600 - £37,400 a year
- Call to connect
- Microsoft Office
- Administrative experience
- No degree
1d
Levy Operations Coordinator - Fixed Term
CITB —King's Lynn
- £35,180 a year
- Full-time
- Computer literacy
- Presentation skills
- Conflict management
- Free parking
- Employee assistance programme
6d
EHCP Reviewing Officer
Norfolk County Council —Norwich
- £26,000 - £34,000 a year
- Full-time
- Hybrid work
- Employee discount
- Gym membership
12d
Activities & Communities Coordinator
UEA(SU) —Norwich
- £28,000 a year
- Full-time
7h
Community Care Coordinator
Norfolk & Suffolk Foundation Trust —Norwich
- £39,959 - £48,117 a year
- Full-time
- Writing skills
- Experience working with children
- Case management
8d
Private Patient Coordinator
Newmedica —Norwich
- £28,009 a year
- Weekend availability
- Computer literacy
- Microsoft Office
- Data entry
- Annual leave
Quick apply
11d
HR Officer (Rackheath)
Angling Direct —Rackheath
- From £29,000 a year
- Full-time
- Human resources
- Organisational skills
Quick apply
Insurance Coordinator - Entry-level candidates considered
Marsh —Norwich
- Full-time
- Hybrid work
- Communication skills
Distribution Coordinator
Breedon Group plc —New Costessey
- Full-time
- Computer skills
- Communication skills
- Time management
- Annual leave
- Employee assistance programme
Quick apply
4h
Commercial Programs Coordinator
Fluke —Norwich
- Sales
- Marketing
- Analysis skills
Care Coordinator - Home care
Kingsley Home Care —Diss
- £30,000 a year
- Full-time
- Travel
- Care plans
- Time management
- Employee assistance programme
- Employee discount
Community Payback Placement Co-ordinator - Norwich (East of England)
HM Prison & Probation Service —Norwich
- £20,001 - £40,000 a year
- Weekend availability
- Hybrid work
- Presentation skills
- Annual leave
- Employee discount
14d
UK-Banking Centre Service Coordinator-Lakenheath (FT) Req #2278
OMBP —Brandon
- £15.16 - £16.94 an hour
- Full-time
- Travel
- Training & development
- Cash handling
Quick apply
12d
Supervisor
Georgian Townhouse No.9 —Norwich
- £12.00 - £13.50 an hour
- Part-time
- Customer service
- Training & development
- Restaurant
- Employee discount
Quick apply
4d
Volunteer Help at Home
East Anglia's Children's Hospices —Norwich
- Part-time
- Cleaning
- Hospice
13d
HGV Class 2 Driver
Jewson —Norwich
- Full-time
- In-person
- Employee discount
Quick apply
1d
Night Senior Registered Mental Health Nurse (Part Time)
Priory —Diss
- £29,067 a year
- Part-time
- Free parking
- Annual leave
Quick apply

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Client Communication Centre Coordinator

NSHI Ltd -
Swaffham

Quick apply

Job details

Permanent | Full-time
£26,795.20 a year
1 day ago

Benefits

Annual leave
Company pension
Referral programme
Sick pay
On-site parking

Qualifications

Microsoft Word
Customer communication
Microsoft Outlook
EMIS Web
SystmOne
Report generation
Customer service
Salesforce
Patient appointment coordination
Client communication
Administrative support experience
Microsoft Office Suite
Patient service
Administrative experience
Appointment booking and call handling
Organisational skills
Management reporting
Communication skills
Time management
Rota coordination

Full job description

Location: NSHI Head Office - Swaffham, PE37 (must be within a 1 hour reliable commute)
Salary: £26,795.20 per annum
Hours: 40 hours per week Monday to Friday, 09:00–17:00 (no weekends)

About Us

At NSHI, we deliver specialist nurse-led and remote healthcare services that improve patient outcomes and reduce pressures on the NHS.

Our teams work closely with GP practices and healthcare partners across the UK to deliver high-quality, guideline-led patient reviews and ongoing support.

We’re passionate about delivering excellent care, building trusted relationships, and creating a supportive, forward-thinking workplace where every team member can thrive.

About the Role

As a Client Communication Centre Coordinator, you’ll play a key role in connecting healthcare providers, patients and our nursing team to ensure clear communication and efficient scheduling.

You will support the onboarding of GP practices, coordinate clinic activity, engage with patients to encourage appointment attendance, and provide reliable administrative support that helps our services run seamlessly.

This is a hybrid role, offering flexibility to work remotely while remaining within commuting distance of our Swaffham Head Office.

What You’ll Do

Contact patients via telephone to encourage attendance at clinics and remote reviews, using pre-approved scripts
Maintain accurate data and records, including handling patient identifiable information in line with data protection standards
Update practice clinical systems via remote access
Support the delivery of NSHI nurse-led clinics by increasing patient attendance rates
Capture and report on key metrics, including call volumes and success rates
Manage a shared team inbox and respond/action emails appropriately
Work independently on projects as required by the business
Ensure all activities are carried out in line with SOPs, policies, and procedures
Adhere at all times to the ABPI Code of Practice for the Pharmaceutical Industry
Communicate professionally via telephone, email, and Microsoft Teams to support onboarding and clinic scheduling
Coordinate nurse availability and manage clinic timetables
Process and maintain accurate logs of equipment and materials requests
Process and maintain accurate data for Adverse Event Reporting within required timeframes
Produce weekly reports for internal managers and clients
Manage and submit team expenses in a timely manner
Keep up to date with all mandatory training within required timeframes
Complete any additional training identified as part of your development
Represent NSHI professionally and serve as a credible ambassador for the organisation
Deliver excellent customer service and maintain high quality standards at all times

Essential Requirements

A confident communicator with a professional telephone manner
Strong organisational and time management skills, with excellent attention to detail
Proactive, adaptable, and able to manage multiple priorities effectively
Strong IT skills, including Microsoft Office (Word, Excel, Outlook, Teams)
Confident presentation and communication skills
Able to work effectively both independently and as part of a hybrid team

Desirable Requirements

Competent use of a CRM system (e.g. Salesforce)
Knowledge of Clinical Systems (e.g. SystmOne & Emis)
Previous work in scheduling, administration, or customer service roles
Experience in healthcare or other remote working environments

Benefits

25 days annual leave plus bank holidays - Increases after 5 years’ service
Company pension
On site parking
Refer a friend scheme
Monthly broadband contribution
Access to Sage Benefits app
Company sick pay

Pay: £26,795.20 per year

Application question(s):

Are you within a reliable 1 hour commute of Swaffham, Norfolk?
What is your current notice period/availability to start?

Work authorisation:

United Kingdom (required)

Work Location: Hybrid remote in Swaffham PE37 7XD

Quick apply

Refine Your Search

support coordinator jobs in necton, nfk

Client Communication Centre Coordinator

Service Desk Coordinator

Community Care Coordinator

People and Talent Coordinator

Levy Operations Coordinator - Fixed Term

EHCP Reviewing Officer

Activities & Communities Coordinator

Community Care Coordinator

Private Patient Coordinator

HR Officer (Rackheath)

Insurance Coordinator - Entry-level candidates considered

Distribution Coordinator

Commercial Programs Coordinator

Care Coordinator - Home care

Community Payback Placement Co-ordinator - Norwich (East of England)

UK-Banking Centre Service Coordinator-Lakenheath (FT) Req #2278

Supervisor

Volunteer Help at Home

HGV Class 2 Driver

Night Senior Registered Mental Health Nurse (Part Time)

I want to receive the latest job alerts for support coordinator in necton, nfk

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