Technical support Work, Jobs in Belfast, Nir (with Salaries)

Futures Applications Support Analyst
Citi —Belfast
- Full-time
- Hybrid work
- Customer service
- Bachelor's degree
- No degree
- Annual leave
- Employee assistance programme
4d
Service Desk L1/L2 Analyst
Version 1 —Belfast
- 12 hour shift
- Hybrid work
- Azure
- Customer service
- Microsoft Office
- Work from home
- Life insurance
Quick apply
Project Support Coordinator
EOS —Banbridge
- Customer service
- English
Quick apply
6d
Futures e-Trading Technology - Client Services VP Technology Lead
Citi —Belfast
- Full-time
- Hybrid work
- Sales
- Data analysis skills
- Business development
- Annual leave
- Employee assistance programme
Local IT Support Technician
Fieldfisher —Belfast
- Full-time
- IT
- In-person
- Communication skills
3d
Technical Support Engineer (Entry Level / Graduate)
iManage —Belfast
- Full-time
- Computer Science
- Windows
- SQL
- Annual leave
- Flexible schedule
Quick apply
2d
ICT Technician 1
Education Authority —Belfast
- £25,583 - £26,824 a year
- Full-time
- Microsoft Word
- Microsoft Excel
- Microsoft Outlook
7d
IT Managed Services Support Engineer – Level 2/3
KBS Group —Belfast
- From £1 a year
- Full-time
- Hybrid work
- Azure
- Customer service
- Microsoft Office
Quick apply
6d
Equities Middle Office - Application Support Analyst
Citi —Belfast
- Full-time
- Hybrid work
- SQL
- Bachelor's degree
- No degree
- Annual leave
- Employee assistance programme
4d
Custody Support - Application Support Technical Lead - Vice President
Citi —Belfast
- Full-time
- Hybrid work
- Oracle
- Master's degree
- SQL
- Annual leave
- Employee assistance programme
11h
Issuer Services Application Support - Assistant Vice President
Citi —Belfast
- Full-time
- Hybrid work
- SQL
- Analysis skills
- Financial services
- Annual leave
- Employee assistance programme
4d
ICT Technician 1
Education Authority —Antrim
- £13.63 - £14.29 an hour
- Part-time
- Microsoft Word
- Microsoft Excel
- Microsoft Outlook
1d
FX OpsTech Application Support - Assistant Vice President
Citi —Belfast
- Full-time
- Hybrid work
- Analysis skills
- Bachelor's degree
- No degree
- Annual leave
- Employee assistance programme
4d
Technical Support Team Leader (Packaging Operations)
Almac Group —Craigavon
- Full-time
- Engineering
- Supervising experience
- Project management
- Flexitime
1d
Application Managed Services Consultant
Harbor —Belfast
- Remote
- Microsoft Powerpoint
- Azure
- Microsoft Outlook
Quick apply
6d
Prime Finance Applications Support - Vice President
Citi —Belfast
- Full-time
- Hybrid work
- Oracle
- SQL
- Bachelor's degree
- Annual leave
- Employee assistance programme
4d

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Service Desk L1/L2 Analyst
Version 1 —Belfast
Your role is to provide timely and professional assistance to resolve IT-related issues, helping your colleagues and our customers stay productive and meet…
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Futures Applications Support Analyst

Citi -
Belfast

Apply Now

Job details

Full-time
4 days ago

Benefits

Annual leave
Company pension
Employee assistance programme
Private medical insurance
Employee discount
Life insurance

Qualifications

Customer service
Bachelor's degree
Problem management
Communication skills

Full job description

Discover your future at Citi

Working at Citi is far more than just a job. A career with us means joining a team of more than 230,000 dedicated people from around the globe. At Citi, you’ll have the opportunity to grow your career, give back to your community and make a real impact.

Job Overview

Engineer the future of global finance. At Citi, our Tech team doesn’t just support finance – we are helping to redefine it. Every day, $5 trillion crosses through our network. We do business in 180+ countries operating at a scale few can match. From deploying advanced AI to helping shape global markets, we build systems that matter. Look to join a team where your work helps influence economies, your ideas can drive innovation and outcomes, and your growth is backed by mentorship, continuous learning and flexibility with potential hybrid work opportunities. Help solve real-world challenges that touch millions and get the opportunity to build the future of finance with Citi Tech.

We are seeking a Analyst to join our global Futures & Exchange Traded Derivatives (ETD) Clearing technology team. This team provides support for business‑critical clearing platforms, with a primary focus on intraday ETD processing.

Responsibilities:

The role provides technical and business support for users of Futures Applications.
Utilizes good understanding of apps support procedures and concepts and basic knowledge of other technical areas to field issues and queries from stakeholders, provide short-term resolutions and work with relevant technology partners for long term remediation.
Develop a comprehensive understanding of how areas of apps support collectively integrate to contribute to achieving business goals.
Act as a liaison between operations and finance partners, interfacing internal technology groups and vendors
Participates in disaster recovery testing
Participate in application releases, from development, testing and deployment into production.
perform post release checkouts after application releases and infrastructure updates. Develop and maintain technical support documentation.
Makes evaluative judgments based on analysis of factual information; resolves problems by identifying and selecting solutions Cooperation with Development colleagues to prioritize bug fixes and support tooling requirements.
Directly impacts the business by ensuring the quality of work provided by self and others; impacts own team and closely related work teams.
Has the ability to operate with a limited level of direct supervision.
Can exercise independence of judgement and autonomy.
Appropriately assess risk when business decisions are made, demonstrating particular consideration for the firm's reputation and safeguarding Citigroup, its clients and assets, by driving compliance with applicable laws, rules and regulations, adhering to Policy, applying sound ethical judgment regarding personal behavior, conduct and business practices, and escalating, managing and reporting control issues with transparency.

Qualifications:

Knowledge or interest about apps support procedures, concepts and of other technical areas.
Participation in some process improvements.
Basic Business knowledge/ understanding of financial markets and products.
Knowledge/ experience of problem Management Tools particularly Autosys and monitoring tools.
Evaluates (sometimes complex) situations using multiple sources of information Developed communication and diplomacy skills to persuade and influence
Good customer service, communication and interpersonal skills
Good knowledge of the business and its technology strategy
Consistently demonstrates clear and concise written and verbal communication skills
Knowledge of issue tracking and reporting using tools
Good all-round team member
Effectively share information with other support team members and with other technology teams
Ability to communicate appropriately to relevant stakeholder

Education:

Bachelor’s/University degree or equivalent experience

What we’ll provide you:

By joining Citi, you will not only be part of a business casual workplace with a hybrid working model (up to 2 days working at home per week), but also receive a competitive base salary (which is annually reviewed), and enjoy a whole host of additional benefits such as:

27 days annual leave (plus bank holidays)
A discretional annual performance related bonus
Private Medical Care & Life Insurance
Employee Assistance Program
Pension Plan
Paid Parental Leave
Special discounts for employees, family, and friends
Access to an array of learning and development resources

Alongside these benefits Citi is committed to ensuring our workplace is where everyone feels comfortable coming to work as their whole self, every day. We want the best talent around the world to be energized to join us, motivated to stay and empowered to thrive.

#LI-BH1

Job Family Group:

Technology

Job Family:

Applications Support

Time Type:

Full time

Most Relevant Skills

Please see the requirements listed above.

Other Relevant Skills

For complementary skills, please see above and/or contact the recruiter.

Citi is an equal opportunity employer, and qualified candidates will receive consideration without regard to their race, color, religion, sex, sexual orientation, gender identity, national origin, disability, status as a protected veteran, or any other characteristic protected by law.

Apply Now

Refine Your Search

technical support jobs in belfast, nir

Futures Applications Support Analyst

Service Desk L1/L2 Analyst

Project Support Coordinator

Futures e-Trading Technology - Client Services VP Technology Lead

Local IT Support Technician

Technical Support Engineer (Entry Level / Graduate)

ICT Technician 1

IT Managed Services Support Engineer – Level 2/3

Equities Middle Office - Application Support Analyst

Custody Support - Application Support Technical Lead - Vice President

Issuer Services Application Support - Assistant Vice President

ICT Technician 1

FX OpsTech Application Support - Assistant Vice President

Technical Support Team Leader (Packaging Operations)

Application Managed Services Consultant

Prime Finance Applications Support - Vice President

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