Client services occupations Work, Jobs in Northampton, Nth (with Salaries)

Client Relations Executive
Portman Finance Group —Northampton
- Organisational skills
- Financial services
- Typing
3d
Administration Specialist
DSV —Northampton
- Full-time
- Computer literacy
- Communication skills
- Time management
- Annual leave
- Employee discount
Customer Service Advisor TRM
Olleco —Northampton
- Full-time
- Microsoft Word
- CRM software
- Organisational skills
Quick apply
Customer Support Service Planner
Atlas Copco Group —Daventry
- English
- Maths
- Computer skills
Customer Success & Renewals Specialist
Ingram Micro —Milton Keynes
- Full-time
- Hybrid work
- Communication skills
- Employee discount
- Referral programme
Account Co-Ordinator
Atlas Workplace Services —Milton Keynes
- £29,750 a year
- Microsoft Word
- Customer service
- English
Quick apply
Customer Care Representative
Sabert —Flitwick
- Overtime
- ERP systems
- Bachelor's degree
- Continuous improvement
Quick apply
10d
Customer Service Representative (Account Manager)
The Pollard Group —Buckingham
- Full-time
- Hybrid work
- CRM software
Quick apply
Customer Care Representative
Givaudan —Milton Keynes
- English
- Project management
- Bachelor's degree
Equipment Installation Coordinator
UCC Coffee UK & Ireland Ltd —Milton Keynes
- £27,500 a year
- Full-time
- Hybrid work
- Microsoft Excel
- Microsoft Office
- Data entry
Quick apply
Resident Liaison Officer
Lawtech Group —Milton Keynes
- Microsoft Word
- Microsoft Outlook
- English
Quick apply
German Customer Service
Definitive —Milton Keynes
- £22,000 a year
- Part-time
- English
- Organisational skills
- Communication skills
Quick apply
Account Executive
Copart —Bedford
- Microsoft Powerpoint
- Microsoft Word
- Organisational skills
- Employee discount
- Life insurance
Quick apply
Strategic Product Consultant
Lanas Healthcare Technology Ltd —Milton Keynes
- Communication skills
- Annual leave
- Employee assistance programme
Quick apply
Account Manager
JD.COM INTERNATIONAL UK LTD —Biddenham
- Continuous improvement
Quick apply
Customer Care & Delivery Coordinator
Ty Nant Water —Northampton
- £35,000 a year
- Full-time
- In-person
- Free parking
- Employee assistance programme
Quick apply
Client Experience Representative
OASIS Group —Northampton
- Full-time
- Computer literacy
- English
- Data entry
3d
Customer Service Representative
Baxter —Northampton
- Monday to Friday
- Contracts
11d
Customer Success Coordinator
Vantive —Northampton
- Rotating shift
11d
Customer Service Administrator
Warrens —Rugby
- Full-time
- Computer literacy
- Organisational skills
- Computer skills
- Annual leave
- Employee assistance programme
Quick apply

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client services occupations jobs near northampton, nth

Client Relations Executive

Portman Finance Group
Northampton

Apply Now

Job details

3 days ago

Qualifications

Live chat
Customer service call handling
Inbound customer enquiry call handling
Data quality analysis
Microsoft Office Suite
Complaint handling
Organisational skills
Financial services
Typing
A Level

Full job description

Job Information

Date Opened 29/07/2026
Job Type Client Relations
Industry Financial Services
City Northampton
Province Northamptonshire
Country United Kingdom
Postal Code NN4 7YE

Job Description

Overview

The Client Relations Executive will be responsible for answering initial queries, either via the telephone or through webchat, with the need to quickly qualify and pass the client onto the appropriate sales team member where appropriate. The Client Relations Executive will also undertake a number of other varied tasks including but not limited to quality monitoring call recordings and providing feedback to the sales team, obtaining reviews for the business from customers, improving data quality by verifying and merging data records, ensuring business processes are followed and assisting with customer due diligence processes after suitable training.

Due to the nature of the position, we are looking for someone who has an excellent professional and engaging telephone manner. The successful candidate will be confident providing constructive feedback and have a strong attention to detail, the Client Relations Executive role is key in managing and maintaining an excellent client experience.

As the successful candidate grows in the role, there will be opportunity - if the candidate wishes - to support the Regulated Sales Service Team on regulated finance transactions. In time, the successful candidate may have the opportunity to transition into the Regulated Sales Service Team, where responsibilities would include dealing with finance enquiries from regulated business customers, assessing their finance options, drafting straightforward credit applications to lenders, organising the signing of finance paperwork and ultimately paying out regulated finance deals. All of this would be part of a wider professional development plan, and only if the successful candidate showed an interest in developing into this team, which is well supported with training and compliance support.

Responsibilities

Quality monitoring of call recordings and providing feedback to sales team
Assist with complaints handling and complaints resolution matters
Answer incoming calls and webchat messages, screening and directing to the Sales Team where appropriate;
Ensure our Customer Records Management system is kept up-to-date with client leads and summaries;
Support the Client Relations Team Manager and Director of Compliance and Operations with ad-hoc duties as and when required;
Assist with obtaining Trustpilot and Google reviews from customers;
Provide support to the Director of Compliance and Operations on straightforward compliance matters following appropriate training; and
Any other appropriate job duties in line with the associated skill and experience of the post holder.

Requirements

Skills and experience required

Degree-educated is strongly preferred, with a minimum of A-Levels, or equivalent, essential, at BBB or above;
Previous Sales or Professional Services Secretarial, Customer Service or Account Management experience is advantageous but not essential;
Ability to communicate clearly in-person, over email, and on the telephone;
Ability to quickly and confidently screen and progress calls and webchat enquiries through to appropriate Sales Team members;
Ability to type and talk simultaneously;
Positive and engaging telephone manner; and
Strong Microsoft Office skills with experience of using a webchat, or similar, function.

Personal Attributes

Excellent written and oral communications skills;
Ability to remain calm under pressure and meet deadlines;
Strong organisational skills with a high attention to detail;
Ability to prioritise and handle multiple tasks at any given time in a fast-paced environment;
Pro-active and enthusiastic with a can do attitude;
Good commercial acumen; and
Ability to work on own initiative as well as being a team player.

Benefits

Company Overview

Portman Finance Group was established in 2007 to provide UK SMEs with access to a range of finance options under one roof. We have now arranged over £1.5 billion in funding for over 20,000 companies.

Portman secure finance for businesses of all sizes via our own lending and panel of over 40 partners. We offer flexible payment terms, reducing large initial outlays and protecting cash-flow, and are one of the largest privately owned Broker-Lenders in the UK.

Portman work with any type of private sector business. We have a long and successful history financing a variety of assets, quickly and easily. If you’re looking to lease or purchase further equipment, release equity or simply borrow, Portman can provide your business with the finance it needs.

Please note that as part of the recruitment process a criminal records check/credit history check will be carried out by an authorised third party.

Apply Now

Refine Your Search

client services occupations jobs in northampton, nth

Client Relations Executive

Administration Specialist

Customer Service Advisor TRM

Customer Support Service Planner

Customer Success & Renewals Specialist

Account Co-Ordinator

Customer Care Representative

Customer Service Representative (Account Manager)

Customer Care Representative

Equipment Installation Coordinator

Resident Liaison Officer

German Customer Service

Account Executive

Strategic Product Consultant

Account Manager

Customer Care & Delivery Coordinator

Client Experience Representative

Customer Service Representative

Customer Success Coordinator

Customer Service Administrator

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