It support specialist Work, Jobs in Remote (with Salaries)

IT Support Technician, UK
Reserv —Remote
- Full-time
- Remote
- Management
- Customer service
- Mentoring
Quick apply
Service Desk Engineer (Weekend)
Charles Square —Remote
- Up to £40,000 a year
- Weekend availability
- Remote
- Azure
- Agile
- IT
- Annual leave
- Gym membership
Quick apply
IT Trainer/Instructor/Tutor to teach online remotely
Eldemy —Remote
- Part-time
- Remote
- Microsoft Excel
- Azure
- English
Technical Support Engineer
Axonius —Remote
- Remote
- Computer networking
- APIs
- Linux
Infrastructure Support Officer FTC 12 Months
Warwick District Council —Remote
- £31,022 - £33,699 a year
- Part-time
- Travel
5d
AWS Support Engineer
Idox Group —Remote
- Remote
- AWS
- Leadership
Gas Technical support Officer
Capita —Remote
- £41,000 a year
- Full-time
- Remote
- Customer service
- Computer literacy
- Research
19h
Digital Learning Advisor
QA Limited —Remote
- Remote
- Travel
- Teaching
- Annual leave
- Employee assistance programme
6d
Technical Business Analyst (Network)
Megaport —Remote
- Full-time
- Remote
- English
- Computer networking
- Communication skills
- Annual leave
Support Team Lead - EMEA
Nerdio —Remote
- Full-time
- Remote
- Azure
- Leadership
- Annual leave
Quick apply
Functional Support Consultant (NetSuite)
NoBlue2 —Remote
- Remote
- ERP systems
- Communication skills
- Employee discount
Senior Service Desk Consultant - 3rd Line
Technology Services Group —Remote
- £45,000 a year
- Remote
- Azure
- Customer service
- Microsoft Office
- Annual leave
- Employee assistance programme
Senior Technical Support Consultant
RLDatix —Remote
- Hybrid work
- Communication skills
- Employee assistance programme
1d
Senior Data Analyst (L4) Apprenticeship Trainer
QA Limited —Remote
- Remote
- Azure
- Computer Science
- Master's degree
- Annual leave
- Employee assistance programme
Lead Instructor: Computer Support Specialist 8
Correlation One —Remote
- Remote
- Management
- Computer Science
- AI
Experto UK
Airzone —Remote
- Full-time
- English
- In-person
- Training & development
10d
Equipment Engineer, Technical Customer Support
Solenis —Remote
- Full-time
- Remote
- Computer literacy
- Engineering
- Programmable logic controllers
- Employee assistance programme
13d
Senior Assigned Support Engineer (EMEA)
GitLab —Remote
- Full-time
- Remote
- Scripting
- Recruiting
- Communication skills
- Employee stock purchase plan
- Annual leave
12d
1st Line Incident Support – German Desk
KYOCERA Document Solutions —Remote
- Remote
- Employee assistance programme
Customer Success Engineer - EMEA
Fingerprint —Remote
- Remote
- Computer Science
- Engineering
- SQL

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IT Support Technician, UK

Reserv
Remote

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Job details

Full-time

Qualifications

Management
Customer service
Bash (Unix shell)
IT support
Mentoring
Mac OS
IT
SaaS
Communication skills
PowerShell
Shell Scripting
CompTIA A+
Help desk

Full job description

About Reserv

Reserv is building the industry-leading third party administrator capability in the insurance industry. To support this growth, Reserv is seeking an IT Support Technician to join the Technology team. This entry-level role is responsible for providing frontline technical support to end users and assisting with day-to-day IT operations under the guidance of senior IT staff.

The IT Support Technician is a hands-on, learning-focused role centered on Apple endpoint support, basic account administration, and day-to-day help desk operations. The ideal candidate is customer-focused, eager to learn, and excited to build a career in a modern, cloud-first IT environment. This role works closely with senior IT team members to ensure a reliable and productive employee experience, with support and mentorship provided as skills develop.

Responsibilities

The responsibilities of the job include, but are not limited to:

Provide technical support for employees across macOS endpoints, escalating more complex issues to senior IT staff
Assist with onboarding and offboarding tasks, including basic user account setup and deactivation in Okta under supervision
Provide first-line support for common productivity, collaboration, and business applications used across the organization
Assist with basic Apple device tasks such as initial setup, OS updates, and hardware troubleshooting
Support basic identity and access tasks such as password resets and MFA troubleshooting, with escalation for account or access changes
Triage and log support tickets accurately, following documented troubleshooting steps and escalating unresolved issues
Help maintain hardware and software inventory records
Follow existing IT documentation and standard operating procedures, and flag gaps or outdated steps to senior staff
Participate in IT projects such as helping with new application rollouts under senior team guidance
Support basic IT and security hygiene practices as directed by the Security team (e.g., reminding users of device compliance steps)

Minimum Requirements

0-1 years of experience in an IT support or help desk role (internships, coursework, or personal project experience considered)
Basic familiarity with macOS in a personal or academic setting
Willingness to learn device management tools such as Jamf
Basic familiarity with cloud-based productivity platforms such as Google Workspace and/or Microsoft 365
General understanding of common IT concepts (passwords, user accounts, MFA); no prior identity management experience required
Strong customer service orientation with clear written and verbal communication skills
Ability to follow structured troubleshooting steps and ask for help when needed
Demonstrated eagerness to learn new tools and adapt in a fast-paced, SaaS-heavy environment

Preferred Qualifications

Coursework, certifications, or self-directed learning related to IT support (e.g., CompTIA A+)
Exposure to a help desk ticketing system
Familiarity with Apple devices in a personal capacity
Interest in scripting or automation (e.g., Bash, zsh, or PowerShell), even at a beginner level
Experience working or interning in a cloud-first or startup environment

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Refine Your Search

it support specialist jobs in remote

IT Support Technician, UK

Service Desk Engineer (Weekend)

IT Trainer/Instructor/Tutor to teach online remotely

Technical Support Engineer

Infrastructure Support Officer FTC 12 Months

AWS Support Engineer

Gas Technical support Officer

Digital Learning Advisor

Technical Business Analyst (Network)

Support Team Lead - EMEA

Functional Support Consultant (NetSuite)

Senior Service Desk Consultant - 3rd Line

Senior Technical Support Consultant

Senior Data Analyst (L4) Apprenticeship Trainer

Lead Instructor: Computer Support Specialist 8

Experto UK

Equipment Engineer, Technical Customer Support

Senior Assigned Support Engineer (EMEA)

1st Line Incident Support – German Desk

Customer Success Engineer - EMEA

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