Senior operations analyst Work, Jobs in Birmingham B3 (with Salaries)

Lead Business Analyst
Riviera Travel —Burton-On-Trent
- £580 - £600 a day
- Full-time
- Hybrid work
- Analysis skills
- No degree
- Agile
Quick apply
Head of Security Operations
OSB Group —Wolverhampton
- £120,000 - £135,000 a year
- Full-time
- Hybrid work
- Management
- Annual leave
Investment Risk Analyst
LGPS Central —Monmore Green
- Full-time
- Hybrid work
- Microsoft Excel
- SQL
- Analysis skills
- Annual leave
- Employee assistance programme
Quick apply
Marcus by Goldman Sachs, Workforce Analyst, Birmingham
Goldman Sachs —Birmingham
- Full-time
- Microsoft Excel
- Communication skills
- Banking
- Employee assistance programme
Commercial Analytics Manager- Jockey Club Experiences
Levy —Birmingham
- £50,000 a year
- Full-time
- Hospitality
- Analysis skills
- Driving
- Annual leave
- Employee assistance programme
13d
Finance Business Partner
Shoosmiths —Birmingham
- Hybrid work
- Business development
- Communication skills
OT Cybersecurity Solution Architect - SC Cleared
Resillion —Birmingham
- Full-time
- Analysis skills
Quick apply
Senior Business Analyst
Riviera Travel —Burton-On-Trent
- £65,000 a year
- Full-time
- Azure
- Analysis skills
- Bachelor's degree
Quick apply
Head of Systems Improvement
Automoney Trust Limited —Redditch
- £50,000 - £70,000 a year
- Full-time
- Management
- Maths
- Project management
- Life insurance
Quick apply
12d
Sales & Operational Planning Analyst
Tarmac —Solihull
- Microsoft Excel
- Military
- ERP systems
- Employee discount
Data Analyst
Smart Parking —Birmingham
- £35,000 a year
- Full-time
- Data analysis skills
- SQL
- Analysis skills
- Free parking
- Store discount
Quick apply
Principal Capacity Strategy & Development Analyst
National Gas —Warwick
- From £57,000 a year
- Full-time
- Hybrid work
- Data analysis skills
- Analysis skills
- Presentation skills
- Employee assistance programme
13d
SMR Performance Analyst
RAC —Walsall
- Hybrid work
- SQL
- Analysis skills
- Presentation skills
- Annual leave
- Flexible schedule
Senior Support Analyst
SeadOak —Birmingham
- £26,000 - £30,300 a year
- Weekend availability
- Hybrid work
- Microsoft Outlook
- Software troubleshooting
- Windows
- Free parking
- Profit sharing
Quick apply
10d
Senior Project Administrator -School of Engineering - 107661 - Grade 5 - 9590
University of Birmingham —Birmingham
- £31,900 a year
- Part-time
- Microsoft Powerpoint
- ERP systems
- Microsoft Office
- Annual leave
- Sick pay
IT Infrastructure Analyst
Tracer Management Systems LTD —Birmingham
- £40,000 - £45,000 a year
- Full-time
- DevOps
- Analysis skills
- IT
- Free parking
- Work from home
Quick apply
3d
Performance Analyst
Amey Ltd —Stafford
- Full-time
- Microsoft Powerpoint
- Microsoft Word
- Microsoft Excel
- Employee discount
Quick apply
4d
Strategy and Policy Analyst
Cadent Gas —Coventry
- £61,200 a year
- Hybrid work
- Analysis skills
- No degree
- Communication skills
- Employee discount
Sourcing Analyst
Tarmac —Solihull
- Microsoft Excel
- Military
- ERP systems
- Employee discount
Senior Manager, MI & Transformation
SW Group —Birmingham
- Full-time
- Hybrid work
- Microsoft Excel
Quick apply
10d

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senior operations analyst jobs near birmingham b3

Lead Business Analyst

Riviera Travel -
Burton-On-Trent

Quick apply

Job details

Full-time
£580 - £600 a day

Qualifications

Waterfall
Business processes
Enterprise architecture
Analysis skills
Agile
IT
Business
Communication skills

Full job description

Job Title: Business Solution Lead
Location: Burton on Trent, Hybrid working includes 2x office days (essential)
Day Rate: Up to £600 Outside IR35
Duration: 6months +
Start Date: ASAP
Department: Technology and Change

Riviera Travel is a leader in creating exceptional travel experiences, known for its high-quality escorted tours, river cruises, and solo holidays. With a strong heritage and a passion for detail, every journey is carefully designed to deliver memorable moments from start to finish. Joining Riviera means being part of a collaborative and people focused business where your work directly contributes to bringing unforgettable experiences to life for customers across the UK and beyond.

The Role
As Business Solution Lead, you will play a central role in shaping and delivering key transformation initiatives across the business. Acting as a bridge between business stakeholders and technology teams, you will ensure that new solutions are designed, built and implemented in a way that fully supports business goals, processes and data requirements. You will be a key driver within the Transformation Portfolio, working closely with senior stakeholders to translate strategic objectives into practical, effective solutions that enhance the overall operating model. You will lead the design and delivery of business solutions, working closely with function Heads and key stakeholders to represent their needs and priorities throughout the full lifecycle of each initiative.

Key Responsibilties include:

Act as the single point of accountability for the end-to-end business solution across all impacted functions
Ensure the solution meets business objectives, integrates effectively across systems, and supports operational needs
Work closely with Solution Architects, Business Analysts, and technical teams to align solution design with business priorities
Work closely with Business Analysts to define and refine user stories and acceptance criteria
Own the solution scope and ensure all components (processes, data, systems, and change) are coordinated and aligned
Make decisions on solution trade-offs, sequencing, and priorities in consultation with stakeholders
Participate in sprint planning, reviews, and retrospectives with the delivery team
Provide timely feedback to developers and testers during development and testing phases
Act as the main point of contact for business decisions related to the product
Communicate progress, risks, and changes to stakeholders clearly and regularly
Support the Change Manager and Training Team in preparing the business for go-live
Identify and define transitional operating model, including temporary SOPs, workarounds and additional controls to ensure smooth dual-systems operations.
Represent the business in delivery discussions, ensuring the solution is fit for purpose and future-proof
Oversee the integration of internal IT components and third-party systems into a cohesive solution
Support the Enterprise Architect in ensuring alignment with enterprise standards and architecture
Engage with business leaders to validate solution direction and secure buy-in
Monitor solution delivery progress and escalate risks or issues as needed
Ensure the solution is ready for operational use, including testing, training, change readiness, and transitional operating procedures and post-live business hypercare

In addition to your primary focus on programme to replace our Booking Platform, you will also contribute to broader transformation initiatives that are linked to the Booking Platform programme. This includes supporting programmes with cross functional dependencies, such as changes to contact centre operations and the introduction of new initiatives like a Loyalty Scheme.

About you
You are an experienced solution leader with a strong track record of delivering complex business and technology programmes.

Key Skills & Experience

Proven experience in leading enterprise-wide solution delivery across complex business and IT programmes
Strong understanding of business processes, systems integration, and operational impacts
Experience working with cross-functional teams including business, IT, and external suppliers
Experience of target and transitional operating model design including transitional process definition
Ability to balance strategic objectives with delivery constraints and make informed decisions
Excellent stakeholder engagement and communication skills
Familiarity with enterprise architecture principles and governance
Experience in the travel, booking, or customer-facing service industries (preferred but not essential)
Strong analytical and problem-solving skills
Degree or equivalent qualification in business, IT, or a related field
Experience in Agile, Waterfall, or hybrid delivery environments

Why join
This is a high impact role where you will shape a critical transformation programme and influence how the business operates in the future. You will work with a collaborative and forward-thinking team, playing a key role in delivering meaningful change that improves both customer experience and operational performance.

Quick apply

Refine Your Search

senior operations analyst jobs in birmingham b3

Lead Business Analyst

Head of Security Operations

Investment Risk Analyst

Marcus by Goldman Sachs, Workforce Analyst, Birmingham

Commercial Analytics Manager- Jockey Club Experiences

Finance Business Partner

OT Cybersecurity Solution Architect - SC Cleared

Senior Business Analyst

Head of Systems Improvement

Sales & Operational Planning Analyst

Data Analyst

Principal Capacity Strategy & Development Analyst

SMR Performance Analyst

Senior Support Analyst

Senior Project Administrator -School of Engineering - 107661 - Grade 5 - 9590

IT Infrastructure Analyst

Performance Analyst

Strategy and Policy Analyst

Sourcing Analyst

Senior Manager, MI & Transformation

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