Utility manager Work, Jobs in Lutterworth, Lec (with Salaries)

Customer Liaison Officer
Network Plus —Lutterworth
- £30,000 a year
- Customer service
- Supervising experience
- Leadership
Quick apply
Assistant Operations Manager
Chevron Traffic Management —Nuneaton
- Microsoft Office
- Supervising experience
- Construction experience
Quick apply
Water Recycling Operations Support Manager- Days (Logistics)
Anglian Water Services Ltd —Great Billing
- £50,000 a year
- Full-time
- Management
- Communication skills
12d
Tendering and Estimation Manager
Kanadevia Inova —Hinckley
- Full-time
- Hybrid work
- English
- Analysis skills
- Travel
- Annual leave
Quick apply
Site Services Manager
Martin Brower —Coventry
- £50,054 - £62,567 a year
- Full-time
- Maintenance
- In-person
Quick apply
5d
Commodity Manager (Indirect)
BarrattDevelopments —Coalville
- Microsoft Excel
- Analysis skills
- Programmable logic controllers
GIME Site Manager
Balfour Beatty —Northampton
- Hybrid work
- Management
- Microsoft Office
- First Aid Certification
- Annual leave
6d
Utility Surveyor
SOCOTEC UK & Ireland —Coventry
- Nights as needed
- Hybrid work
- Microsoft Word
- IT
- Construction experience
- Employee assistance programme
- Employee discount
Quick apply
Technical Team Leader
Infrastructure Gateway Ltd —Kettering
- £30,000 - £36,000 a year
- Overtime
- Hybrid work
- Microsoft Word
- AutoCAD
- Microsoft Excel
- Employee assistance programme
- Employee discount
Operations Project Manager
Advanced Utility Networks —Leicester
- Full-time
- Hybrid work
- Computer networking
9d
Retail Store Manager
The Works —Leicester
- Retail management
- Leadership
- Employee assistance programme
- Employee discount
VacancyTitle: Operations Project Manager
TriConnex PLC —Leicester
- Full-time
- Hybrid work
- Computer networking
9d
HSQE Advisor
Ground Control —Coventry
- Full-time
- Hybrid work
- Driving
- Travel
- Communication skills
- Annual leave
- Employee discount
Quick apply
12d
Area Sales Manager
H-TEC Group —Markfield
- From £28,000 a year
- Full-time
- Hybrid work
- Sales
- Business development
- Construction experience
- Free parking
- Sick pay
Quick apply
Operations Manager – Estate Agency & Construction
Birstall Homes LTD —Leicester
- £25,000 - £35,000 a year
- Full-time
- Microsoft Excel
- Management
- Microsoft Office
Quick apply
3d
Estimator
Infrastructure Gateway Ltd —Burton Latimer
- £26,500 - £30,000 a year
- Full-time
- Microsoft Word
- AutoCAD
- Microsoft Excel
- Employee assistance programme
- Employee discount
14d
Finance and Accounts Officer
Circles Network —Rugby
- Up to £27,300 a year
- Part-time
- Microsoft Word
- Microsoft Excel
- Microsoft Outlook
Quick apply
7d
Wear Kraft Coordinator Coalville
Terex Corporation —Coalville
- Full-time
- Sales
- Organisational skills
- IT
- Employee stock purchase plan
8d
Facilities & Maintenance Manager
Norton Motorcycles —Solihull
- Maintenance
- No degree
- Leadership
- Free parking
- Employee assistance programme
Quick apply
Project Manager
Aqua Consultants —Coventry
- Full-time
- Remote
- CRM software
- Microsoft Office
- Project management
- Annual leave
- Employee assistance programme
Quick apply

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Customer Liaison Officer

Network Plus -
Lutterworth

Quick apply

Job details

Permanent
£30,000 a year

Qualifications

Wastewater treatment
Driving Licence
Customer service
Performance management
Supervising experience
Leadership
Communication skills

Full job description

Description

You will be ultimately responsibility for handling activities as outlined below:

Take ownership of CARE activities (Pre, During & Post) necessary to achieve exceptional customer feedback and customer satisfaction scores.

Deliver effective walk off post completion activities that are coordinated by the Customer Manager.

Key Responsibilities

Key Responsibilities

Effective CARE completion on all projects

80% Walk Off completion (successful visits & score captured)

Core Responsibilities

Strategy:

Ensure a customer service culture is adopted throughout the teams.

Use initiative, prioritise workload and work unsupervised.

Financial / Operations:

Track customer experience KPI’s and compile monthly & weekly reports.

Customer / Market:

Take ownership of activities necessary to achieve exceptional customer feedback and customer satisfaction score.

Manage vulnerable customers in accordance with GSOP3, ensuring that replacement gas supplies are installed on their premises when requested.

Experience and Qualifications

Key Competencies

Leadership – Act as an Ambassador promoting the Customer minimum standards

Health, Safety & Environment – Report / escalate any HSEQ near misses / hazards observed

Customer focused - Relevant contract/customer service experience. Able to adapt to customer needs.

Embracing Change - Able to support performance review sessions and drive performance improvement.

Communication - Effective interpersonal skills.

Influencing skills - Able to positively influence customer thinking

Performance Management - Demonstrable experience of exceeding targets/KPI’s.

Innovation and Creative Thinking - Able to adapt to customer needs

Operational Understanding – General knowledge of the Eclectic industry is desirable. Able to use digital devices and built in apps. Able to prioritise tasks and work independently

Qualifications/Skills Required

Experience of working in Utilities

Driving Licence

Salary and Benefits

We offer a competitive salary based on experience along with a full benefits package.

Network Plus is proud to be an Equal Opportunity Employer. We celebrate diversity and do not discriminate based on race, religion, colour, nationality, sex, sexual orientation, age, veteran status, disability status, or any other applicable characteristics protected by law.

We are Armed Forces-friendly. We welcome applications from ex-Armed Forces personnel, reservists, armed forces veterans, cadet instructors and military spouses/partners.

We understand that privacy and the security of your personal information is extremely important. By applying for this role, you agree to the terms of our privacy policy.

About Network Plus

Network Plus is an award-winning business delivering essential utility and infrastructure services for the UK’s major providers of gas, power, telecoms, transport, water, and wastewater.

We value the variety of experience, perspective, and other points of difference our workforce, clients, and supply chain offer.

We are actively working with colleagues across the Network Plus Group to develop an inclusive environment – we want all our employees to feel valued and included to enable everyone to thrive at work and understand the value of their contribution matters no matter their background, identity, or circumstances.

Quick apply

Refine Your Search

utility manager jobs in lutterworth, lec

Customer Liaison Officer

Assistant Operations Manager

Water Recycling Operations Support Manager- Days (Logistics)

Tendering and Estimation Manager

Site Services Manager

Commodity Manager (Indirect)

GIME Site Manager

Utility Surveyor

Technical Team Leader

Operations Project Manager

Retail Store Manager

VacancyTitle: Operations Project Manager

HSQE Advisor

Area Sales Manager

Operations Manager – Estate Agency & Construction

Estimator

Finance and Accounts Officer

Wear Kraft Coordinator Coalville

Facilities & Maintenance Manager

Project Manager

I want to receive the latest job alerts for utility manager in lutterworth, lec

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