Technical support agent Work, Jobs in Manchester, Gtm (with Salaries)

Technical Helpdesk Agent
myPOS —Manchester
- Weekend availability
- Software troubleshooting
- Organisational skills
- Communication skills
- Employee discount
- Referral programme
Quick apply
Customer Solutions Specialist
Bright HR Limited —Manchester
- Up to £28,000 a year
- Employee assistance programme
- Employee discount
5d
Ticketing Operations Supervisor
Factory International —Manchester
- £30,055.40 a year
- Weekend availability
- CRM software
- Supervising experience
- Team management
13d
Customs Duty Compliance Specialist
Greenergy —Manchester
- Hybrid work
- Microsoft Excel
- Analysis skills
- No degree
- Annual leave
- Employee discount
Quick apply
14d
Global Head of Mx Support
Deliveroo —Manchester
- Full-time
- Hybrid work
- CRM software
- Analysis skills
- Team management
4d
Landlord Support Team Leader FTC 12 Months
National Residential Landlords Association —Manchester
- £37,152.00 - £37,152.10 a year
- Hybrid work
- Microsoft Powerpoint
- Microsoft Word
- Computer literacy
- Annual leave
- Work from home
Quick apply
22h
Works Coordinator
Regenda Group —St Helens
- £29,813 a year
- Full-time
- Microsoft Office
- SharePoint
- Construction experience
- Annual leave
- Employee assistance programme
Quick apply
10d
Internal Recruiter
Housr —Manchester
- Hybrid work
- Annual leave
Quick apply
1d
Technical Lead (Mobile)
CreateFuture —Manchester
- Full-time
- Hybrid work
- Team management
- Travel
- Mentoring
Quick apply
8d
Legal Assistant
Smart Law Solicitors —Huddersfield
- From £12.21 an hour
- Full-time
- Microsoft Word
- Microsoft Excel
- Microsoft Outlook
- Free parking
Quick apply
Analytical Engineer
On the Beach —Manchester
- Full-time
- Hybrid work
- SQL
- Contracts
- AI
- Annual leave
- Work from home
Head of Partnerships
Street Group —Manchester
- £75,000 - £85,000 a year
- Full-time
- Hybrid work
- APIs
- Flexible schedule
Quick apply
Health and Safety Cluster Lead
Circle Health Group —Cheadle
- Up to £50,000 a year
- Full-time
- Hospital
- Presentation skills
- Travel
- Employee discount
- Life insurance
14d
Senior Delivery Consultant - Connect and Lex, Amazon Connect Center of Delivery Excellence
AWS EMEA SARL (UK Branch) —Manchester
- Full-time
- Azure
- Military
- Salesforce
Solutions Architect – Contact Center (Cloud & AI)
Johnson Controls —Manchester
- Computer Science
- Bachelor's degree
- APIs
Paralegal- Debt Recovery
Brabners —Preston
- Organisational skills
- Communication skills
- Annual leave
- Life insurance
5d
Sales Executive
Alpi UK Limited —Manchester Central
- £36,000 - £40,000 a year
- Full-time
- CRM software
- Sales
- Business development
- Free parking
- Store discount
Quick apply
5d
Lead Engineer - AI Agents
M-KOPA —Manchester
- Full-time
- Remote
- AI
- Leadership
AI & Automation Engineer
Jensten Group —Oldham
- Hybrid work
- Azure
- Master's degree
- Analysis skills
- Annual leave
- Employee discount
Quick apply
Site Agent
Bethell Construction Ltd —Kearsley
- Full-time
- Microsoft Office
- Supervising experience
- Contracts

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Technical Helpdesk Agent

myPOS -
Manchester

Quick apply

Job details

Benefits

Company pension
Company events
Employee discount
Referral programme

Qualifications

Software troubleshooting
Technical support
Organisational skills
Communication skills
Help desk

Full job description

At myPOS, we’re all about helping businesses grow and get paid. We make payments simple, smart, and accessible for everyone, but we’re more than just payment solutions—myPOS is a partner in growth. From free multicurrency accounts to powerful e-commerce tools, we’re here to support business owners of all sizes and everyone out there who dreams of starting their own business.

As we are expanding our team, we’re looking for a Technical Helpdesk Agent to help us make a real difference in the Fintech industry. Ready to join us and shape the future of payments? Let’s make it happen!

About the role:

As a Technical Helpdesk Agent you will be responsible for ensuring a smooth and compelling experience for our merchants, supporting them with hardware, software, and service-related enquiries.

What you’ll do:

Provide first-class technical support via phone and email to myPOS merchants
Troubleshoot hardware and software issues related to payment terminals and online acquiring services
Guide customers through technical solutions in a clear, patient, and professional manner
Ensure every customer interaction is a positive experience, reinforcing trust in the myPOS brand
Escalate complex issues appropriately while maintaining ownership of the customer journey
Log, track, and resolve issues within internal CRM and ticketing systems
Collaborate with internal teams to ensure feedback and insights are shared
Adhere to operational processes and quality standards, even during high-demand periods

What you bring:

Previous experience in a technical support or helpdesk role (payment technology experience a bonus)
Exceptional communication and problem-solving skills
Technically confident with hardware/software troubleshooting
Calm under pressure, with a proactive and solution-oriented mindset
Strong organisational skills and attention to detail
A genuine desire to provide an exceptional customer experience
Flexibility to work shifts, including evenings and weekends as part of a rota
A personal style that demonstrates authority, commitment and consistency, and inspires trust and confidence

Why you should join myPOS:

Vibrant international team operating in hi-tech environment
Annual salary reviews, promotions and performance bonuses
myPOS Academy for upskilling and training
Unlimited access to courses on LinkedIn Learning
Annual individual training and development budget
Refer a friend bonus as we know that working with friends is fun
Teambuilding, social activities and networks on a multi-national level

What we offer:
21 days holiday
Your birthday off (paid)
Company events
Company pension
Free eye test from Specsavers
Access to PERKBOX
Dress down Friday

Who we are:

Since 2014 we’ve been all about making payments easier and more accessible for businesses of all shapes and sizes. Whether you’re at the counter, selling online, or on the move, we’ve got businesses covered with smart, accessible and affordable solutions that keep things easy.

Our mission? It’s simple. Help businesses get paid by taking advantage of modern tech and innovative ideas, so payment challenges are a thing of the past.

Pro tip:

Take it easy about meeting every requirement—this job description is just that, a job description! Even if you don’t tick every box, want you to apply anyway! This is your chance to grow, learn, and build your career with us. We value potential over perfection, and we are all about mutual growth!

myPOS is committed to providing equal employment opportunities. All qualified candidates will be considered for employment without discrimination based on age, ancestry, colour, marital status, national origin, physical or mental disability, medical condition, veteran status, race, religion, sex, sexual orientation, gender identity or expression, or any other characteristic protected by applicable laws, regulations, and ordinances.

Your application will be confidentially reviewed in line with the General Data Protection Regulation (GDPR). Personal information will be used solely for the job application and will be stored for a period needed by the application process. Only short-listed candidates will be contacted. Good luck!

Quick apply

Refine Your Search

technical support agent jobs in manchester, gtm

Technical Helpdesk Agent

Customer Solutions Specialist

Ticketing Operations Supervisor

Customs Duty Compliance Specialist

Global Head of Mx Support

Landlord Support Team Leader FTC 12 Months

Works Coordinator

Internal Recruiter

Technical Lead (Mobile)

Legal Assistant

Analytical Engineer

Head of Partnerships

Health and Safety Cluster Lead

Senior Delivery Consultant - Connect and Lex, Amazon Connect Center of Delivery Excellence

Solutions Architect – Contact Center (Cloud & AI)

Paralegal- Debt Recovery

Sales Executive

Lead Engineer - AI Agents

AI & Automation Engineer

Site Agent

I want to receive the latest job alerts for technical support agent in manchester, gtm

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