Client advisor Work, Jobs in Chelmsford, Ess (with Salaries)

People Advisor
Pinnacle Group —Chelmsford
- £35,000 - £40,000 a year
- Analysis skills
- Human resources
- Communication skills
- Annual leave
- Employee assistance programme
Quick apply
Senior Customer Service Advisor (Nights)
Pinnacle Group —Chelmsford
- £25,000 a year
- Night shift
- CRM software
- Mentoring
- Training & development
- Annual leave
- Employee assistance programme
Quick apply
13d
Stocktaker - Chelmsford
nGeneration —Chelmsford
- £26,500 - £28,500 a year
- Weekend availability
- Hospitality
- Bar
- Customer service
Quick apply
13d
Contact Centre Shift Manager (Part time)
Pinnacle Group —Chelmsford
- £13,000 - £14,000 a year
- Part-time
- Microsoft Word
- Training & development
- Annual leave
- Employee assistance programme
Quick apply
Beauty Advisor
ghd hair —Chelmsford
- Part-time
- Customer service
- Employee discount
Quick apply
Contact Centre Shift Manager (Full time)
Pinnacle Group —Chelmsford
- £25,000 - £27,000 a year
- Weekend availability
- Microsoft Word
- Training & development
- Annual leave
- Employee assistance programme
Quick apply
HR Advisor – Business Partnering
Kennedys Law —Chelmsford
- Hybrid work
- Human resources
- Organisational skills
- Budgeting
Children Law Paralegal
Duncan Lewis —Chelmsford
- £23,150 a year
- Analysis skills
- Organisational skills
- Computer skills
Independent Domestic Violence Advisor (IDVA)
The Next Chapter (East of England) —Colchester
- From £26,821 a year
- Full-time
- Hybrid work
- Free parking
- Health & wellbeing programme
Quick apply
9d
Community Befriending Advisor
Havering Asian Soical and Welfare Association (HASWA) —Elm Park
- £26,000 a year
- Writing skills
- Computer skills
- In-person
- Free parking
Quick apply
11d
Family Domestic Abuse Practitioner/YPVA
The Next Chapter (East of England) —Colchester
- From £26,821 a year
- Full-time
- Experience working with children
- Bachelor's degree
- In-person
- Flexitime
- Work from home
Quick apply
9d
Listings Manager
Command —Chelmsford
- £45,000 - £50,000 a year
- CRM software
- Business development
- Mentoring
Quick apply
Client Care Advisor / Veterinary Care Assistant
Vets for Pets —West Thurrock
- Part-time
- Computer literacy
- Patient care
- Cleaning
- Free parking
- Employee discount
Dutch - Associate Enterprise Customer Success Manager (Automotive SaaS)
Percepta —Basildon
- £45,000 a year
- Full-time
- Remote
- Travel
- Mentoring
- Annual leave
- Employee assistance programme
Quick apply
Database Administrator
Price Bailey —Bishop's Stortford
- CRM software
- AI
- Office experience
- Annual leave
- Employee assistance programme
3d
Sales Development Representative: Sales Enablement
Crimson Education —London
- Full-time
- Remote
- Salesforce
- English
- Phone etiquette
Trainee mortgage advisor
E-woke Financial Services —London
- £25,420 - £30,000 a year
- Full-time
- Hybrid work
- Basic maths
- Communication skills
- Free parking
Quick apply
11d
Client Service Manager
Gallagher —Danbury
- Full-time
- Bachelor's degree
- Training & development
- Flexible schedule
HR Advisor & Office Operations
Radancy —London
- £35,000 - £38,000 a year
- Hybrid work
- Presentation skills
- Human resources
- Organisational skills
1d
HR People Partner
Breen & Associates - Results Through People —Bishop's Stortford
- Full-time
- Hybrid work
- Master's degree
- Business development
- Travel
- Free parking
- Sick pay
Quick apply

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People Advisor

Pinnacle Group -
Chelmsford

Quick apply

Job details

£35,000 - £40,000 a year

Benefits

Additional leave
Cycle to work scheme
Annual leave
Company pension
Employee assistance programme
Private medical insurance
Employee discount
Sick pay

Qualifications

Employee relations case handling
Transfer of Undertakings (Protection of Employment) Regulations 2006
Coaching
Employment law
Employee relations
Performance management
Change management
Analysis skills
Data management
Human resources
Communication skills
Analytics

Full job description

Job Introduction

Pinnacle Group are looking for an experienced People Advisor to join our People Team within our Central Division to provide professional and commercially focused support across the full employee lifecycle. In this role, you will offer timely, practical advice to managers and employees on people policies, processes and employment matters, ensuring consistency, fairness and compliance with UK employment law. Your contribution will play a vital part in enabling effective decision‑making, strengthening people capability and fostering a positive, well‑supported, and high‑performing workforce across the organisation.

Our Central Services team provides expert support across our business – from governance, compliance and business development to finance, marketing, HR, and IT. By partnering with our frontline operations, they help drive performance, innovation, and continuous improvement – all in support of our mission to Transform Communities, Change Lives

The ideal candidate will be an experienced HR/People Advisor with strong employment law knowledge and a proven track record of managing high volume and complex ER matters with confidence and independence. You will thrive in environments where you can coach and influence managers, support TUPE and organisational change and play an active role in strengthening culture, wellbeing and engagement. With excellent communication skills, sound judgement and the ability to navigate complex situations with confidence, you will bring strong influencing skills and effective decision‑making to the role.

Who we are

Pinnacle Group is a market-leading national provider of housing, neighbourhood and workplace services. With over thirty years of experience, we deliver expert, place-based management and maintenance solutions that enhance the everyday lives of the communities we serve.

We’re a people-first organisation with a values-driven culture that has stood the test of time -reflected in the way we care for both our employees and our customers.

Who we’re looking for

We’re looking for someone who not only meets the key criteria below but also embraces our core values – Trust, Respect, Involve, Challenge, and Deliver Excellence – and is committed to earning and maintaining the confidence of our clients and communities.

Key responsibilities will include:

Manage ER cases including disciplinaries, grievances, performance management, absence, and capability matters.
Coach, challenge, and influence managers to make sound, legally compliant decisions.
Produce outcome letters, investigation reports, and case documentation to a high standard.
Identify ER trends and propose preventative actions and training requirements.
Support with TUPE transfers (inbound and outbound), including accurate employee data management, consultation, and implementation.
In conjunction with the Senior People Advisor, provide advice and guidance on TUPE legislation, measures, changes to terms, and employee communications.
Support restructures, redundancies, and organisational change, ensuring compliance with statutory requirements.
Collaborate with Senior People Advisors and People Business Partners.
Provide clear, consistent guidance to employees and managers on policies and procedures.
Coach managers to build employee capability.
Support wellbeing, inclusion, and engagement initiatives across the organisation.
Contribute to creating a positive, ethical, and high‑performance culture.
Work collaboratively with other teams within the People function (Talent and Development, People Operations and Payroll) and wider organisation.

Key requirements:

Minimum 5 years experience in a HR/People Advisor role, managing high‑volume and complex ER cases with minimal escalation.
Strong knowledge of UK employment law and HR best practice, with proven ability to coach and influence managers.
End‑to‑end TUPE experience, including data preparation, consultation, and implementation.
Confident managing restructures, redundancy consultations and organisational change, ensuring compliance with statutory requirements.
Exceptional communication, influencing, and relationship‑building skills, supported by strong analytical ability to interpret HR data and identify trends.
High professional integrity and discretion, with desirable attributes including CIPD Level 5 (or studying), multi‑site experience, fast‑paced environments or exposure to FM/housing sectors.

Our offer

We believe that diversity makes us stronger. The more varied our workforce, the better we can understand, reflect and meet the needs of the communities we serve. That’s why we actively welcome applications from people of all backgrounds – especially those who represent the communities we work with every day.

As a colleague, you’ll be part of an inclusive and supportive culture where you’re encouraged to thrive. We’re committed to helping you reach your full potential through continuous learning, development opportunities and career progression.

In addition to statutory benefits such as sick pay, maternity/paternity leave, a pension scheme, and annual leave, we offer a wide range of additional benefits tailored to your role and business area, including:

Maternity/paternity packages
Flexible Working Arrangements
Life Assurance
Enhanced Pension Scheme
Additional Annual Leave
Private Medical Insurance
Cycle to Work Scheme
Employee Assistance Programme
Retail Discounts
Childcare Assistance
Season Ticket Loans
Sick Pay Schemes
Personal Development Plans

Quick apply

Refine Your Search

client advisor jobs in chelmsford, ess

People Advisor

Senior Customer Service Advisor (Nights)

Stocktaker - Chelmsford

Contact Centre Shift Manager (Part time)

Beauty Advisor

Contact Centre Shift Manager (Full time)

HR Advisor – Business Partnering

Children Law Paralegal

Independent Domestic Violence Advisor (IDVA)

Community Befriending Advisor

Family Domestic Abuse Practitioner/YPVA

Listings Manager

Client Care Advisor / Veterinary Care Assistant

Dutch - Associate Enterprise Customer Success Manager (Automotive SaaS)

Database Administrator

Sales Development Representative: Sales Enablement

Trainee mortgage advisor

Client Service Manager

HR Advisor & Office Operations

HR People Partner

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