Customer service manager Work, Jobs in Blackpool (with Salaries)

Housing Manager
Granville Community Homes —Blackpool
- £38,000 - £45,000 a year
- Full-time
- Team management
- Computer skills
- Budgeting
Quick apply
20h
Team Leader - Slots
The Rank Group —Blackpool
- £13.60 an hour
- Hospitality
- Sick pay
Quick apply
Chief Operating Officer
AFC Fylde —Preston
- Up to £65,000 a year
- Weekend availability
- Management
- Inventory control
- Sales
7d
Customer Sales Manager
Care UK —Garstang
- £40,000 a year
- Weekend availability
- Customer service
9d
Field Sales Manager
Flatpay —Lancaster
- £25,440 - £100,000 a year
- Full-time
- No experience needed
- English
- Business development
- Free parking
Quick apply
Account Manager
TVS Supply Chain Solutions —Chorley
- Full-time
- Hybrid work
- Business development
- Continuous improvement
- Travel
- Free parking
- Health & wellbeing programme
Quick apply
10d
Customer Success & Membership Administration Manager
First Kick Mini Kickers —Walton le Dale
- £25,000 - £32,000 a year
- Full-time
- CRM software
- Computer skills
- In-person
- Free parking
- Flexitime
Quick apply
9d
General Manager
Belong —Birkdale
- £72,224 a year
- Full-time
- Hospitality
- Leadership
- Paid training
- Annual leave
Quick apply
Account Manager
PSL Print Management Ltd —Preston
- £28,000 - £32,500 a year
- Full-time
- Hybrid work
- In-person
- Communication skills
- Free parking
- Annual leave
Quick apply
Production Manager
The Vella Group —Preston
- £40,000 - £45,000 a year
- Full-time
- Continuous improvement
- In-person
- Training & development
- Employee discount
Quick apply
Assistant Manager
The Horns Inn at Churchtown —Garstang
- Up to £34,855 a year
- Full-time
- Sales
- Customer service
- Restaurant management
- Employee discount
Quick apply
10d
Senior Commercial Lines Client Service Manager
Gallagher —University
- Full-time
- Bachelor's degree
- Team management
- Mentoring
Garden Centre Plant Area Manager
Bay View Gardens Limited —Carnforth
- From £35,000 a year
- Weekend availability
- Management
- Customer service
- Maintenance
- Store discount
- Employee discount
Quick apply
8d
Business Development and Sales Manager
Ormskirk Food & Drink Market —Ormskirk
- £30,000 - £40,000 a year
- Full-time
- Hospitality
- Databases
- Business development
Quick apply
2d
Sales Manager - B2B
Designer Contracts —Preston
- £50,000 - £55,000 a year
- Full-time
- CRM software
- Customer service
- Business development
6d
Aftersales Manager
Lithia —Preston
- Customer service
- Annual leave
- Employee discount
10d
Employer Solutions Manager
The Fedcap Group —Preston
- £36,555 - £40,170 a year
- Full-time
- Continuous improvement
- Travel
- Organisational skills
- Annual leave
- Employee assistance programme
15h
New Car Sales Manager
Simpsons SKODA —Preston
- £35,000 - £65,000 a year
- Full-time
- Customer service
- In-person
- Training & development
- Annual leave
- Employee discount
Quick apply
10d
Customer Service Team Leader
Chemist4U —Skelmersdale
- Weekend availability
- Analysis skills
- Training & development
- Leadership
- Annual leave
- Employee discount
Store Manager - Preston
Oak Furnitureland —Preston
- £55,000 a year
- Weekend availability
- Customer service
- Training & development
- Retail management
- Free parking
- Employee assistance programme
3d

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customer service manager jobs near blackpool

Housing Manager

Granville Community Homes
Blackpool

Quick apply

Job details

Full-time
£38,000 - £45,000 a year
20 hours ago

Qualifications

Social housing experience
Driving Licence
Report generation
Stakeholder liaison
Complaint handling
Arrears management
Tenant engagement
Team management
Anti-social behaviour case management in housing
Tenancy sustainment support
Residential lettings
Computer skills
Management reporting
Customer interaction
Rent arrears recovery in social housing
Budgeting
Property management
Negotiation
Social housing management

Full job description

About Us

Granville Community Homes Limited (GCH) is a not-for-profit housing provider delivering social housing and supported accommodation that empowers individuals and communities. Our work is rooted in social purpose, equity, and the belief that safe, secure, and supportive homes are a foundation for a good life. We provide specialist housing and support for vulnerable individuals—ranging from young people and people with mental health needs to those rebuilding their lives.

Key Responsibilities:

Housing Management -

Manage a small team of housing professionals.
Preparing annual service charge budgets and managing expenditure throughout the year
Liaising with internal team and external contractors, surveyors, and insurance companies to ensure our portfolio is adequately maintained and insured at all times.
Liaising with leaseholders and tenants via email, phone, and in person.
Ensure effective management of complaints and customer enquiries.

Income & Tenancy Sustainment -

Monitor rent collection performance and support initiatives to reduce arrears.
Prepare rent schedules with partners and liase with local authorities.
Oversee housing benefit claims and rent accounts, monitor arrears, and take appropriate action.
Promote tenancy sustainment and support vulnerable residents through partnership working and referrals.
Ensure effective management of lettings, allocations, transfers, and void properties to minimise re-let times.

Customer Experience -

Drive improvements in customer satisfaction and service delivery.
Promote resident engagement and involvement in shaping services.
Ensure customer feedback informs continuous service improvement.

Performance & Compliance -

Monitor KPIs, service standards, and regulatory compliance.
Prepare management reports and performance information.
Support delivery of regulatory requirements.
Contribute to budget management and value-for-money objectives.

From time-to-time Granville Community Homes Ltd, in agreement with employees may amend this job description after full consultation with the post holder.

Person Specification:

Essential -

Experience of working within a regulated social housing environment.
Experience in housing management within a housing association, local authority, or registered provider.
Strong knowledge of housing and tenancy legislation, regulatory requirements, and best practice.
Excellent communication, negotiation, and problem-solving skills.
Experience of partnership working with local authorities and external agencies.
Strong IT and report-writing skills.
Full UK driving licence and access to a vehicle (where required).

Preferred Skills

Experience of preparing rent schedules
Experience of managing ASB, tenancy enforcement, income collection, and customer complaints.
Experience of managing a team

Pay: £38,000.00-£45,000.00 per year

Experience:

housing and tenancy : 3 years (preferred)

Licence/Certification:

Driving Licence (required)

Work Location: In person

Quick apply

Refine Your Search

customer service manager jobs in blackpool

Housing Manager

Team Leader - Slots

Chief Operating Officer

Customer Sales Manager

Field Sales Manager

Account Manager

Customer Success & Membership Administration Manager

General Manager

Account Manager

Production Manager

Assistant Manager

Senior Commercial Lines Client Service Manager

Garden Centre Plant Area Manager

Business Development and Sales Manager

Sales Manager - B2B

Aftersales Manager

Employer Solutions Manager

New Car Sales Manager

Customer Service Team Leader

Store Manager - Preston

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