It Work, Jobs in Cumbernauld, Nlk (with Salaries)

IT Support Services Technician
Percepta —Glasgow
- £34,000 a year
- Overtime
- Remote
- Azure
- Microsoft Outlook
- Customer service
- Free parking
- Annual leave
Quick apply
IT Support Technician
Eurostampa UK —Cumbernauld
- Full-time
- Communication skills
- Free parking
- Employee assistance programme
IT Systems & Hardware Support Administrator
Stirling Animation Studios —Stirling
- Weekend availability
- Hybrid work
- Assembly
- Computer networking
- Linux
Quick apply
IT Teacher
Al Khalil College —Glasgow
- £33,494 - £50,589 a year
- Temporary
- English
- Analysis skills
- Organisational skills
Quick apply
10d
IT System Support User
Mowi ASA —Rosyth
- Call to connect
- Microsoft Outlook
- Travel
- IT
5d
IT Service Desk Analyst
Terumo Aortic —Inchinnan
- £26,500 a year
- ERP systems
- Linux
Quick apply
Senior IT Engineer
Gleneagles —Auchterarder
- £45,000 a year
- Full-time
- Hospitality
- Azure
- Windows
- Employee assistance programme
- Employee discount
Quick apply
L1 Service Desk Team Leader
XMA —Livingston
- £28,000 - £32,000 a year
- Full-time
- Hybrid work
- Team management
- IT
- Employee discount
- Life insurance
IT Support Apprentice
Aspire Technology Solutions —Glasgow
- £17,000 a year
- Full-time
- Remote
- Customer service
- Travel
- IT
- Free parking
- Annual leave
Quick apply
6d
IT - BI / Data Integration Partner
Finsbury Food Group —Hamilton
- Full-time
- Hybrid work
- Azure
- SQL
- Analysis skills
- Employee assistance programme
- Employee discount
Quick apply
IT Manager Scotland
ABP UK —Bridge of Allan
- £40,000 - £50,000 a year
- Full-time
- Management
- Analysis skills
- Continuous improvement
Quick apply
5d
IT Service Manager
Student Loans Company —Glasgow
- £33,556 - £39,580 a year
- Full-time
- Hybrid work
- Microsoft Powerpoint
- Microsoft Word
- Microsoft Excel
- Annual leave
- Employee discount
6d
Senior IT Service Manager
OFGEM —Glasgow
- £52,397 - £62,699 a year
- Full-time
- Hybrid work
- Presentation skills
- IT
- Leadership
- Annual leave
- Flexible schedule
IT Procurement and Process Analyst
Northern Marine Group —Glasgow
- Microsoft Excel
- Management
- IT
Helpdesk Coordinator
Equans —Bellshill
- £14,664 - £15,392 a year
- Part-time
- Customer service
- Annual leave
- Employee assistance programme
Helpdesk Supervisor - Glasgow Head Office
City Facilities Management (UK) —Glasgow
- £33,212.48 a year
- Weekend availability
- Management
- Customer service
- Communication skills
14d
Lead IT Security Engineer
V.Group —Glasgow
- Azure
- Computer Science
- AWS
Digital Help Desk Apprentice
QA Apprenticeships —Glasgow
- £22,000 a year
- Full-time
- IT
Project Manager (IT Technical)
Aggreko —Glasgow
- Overtime
- Agile
- AI
- Annual leave
- Employee assistance programme
IT EUC Team Leader
City Facilities Management (UK) —Glasgow
- Full-time
- Azure
- Windows
- Supervising experience
- Work from home
- Employee discount
1d

I want to receive the latest job alerts for it in cumbernauld, nlk

By signing in to your account, you agree to SimplyHired's Terms of Service and consent to our Cookie and Privacy Policy.

IT Support Services Technician

Percepta -
Glasgow

Quick apply

Job details

Permanent | Full-time
£34,000 a year

Benefits

Free parking
Cycle to work scheme
Annual leave
Company pension
Employee assistance programme
Private medical insurance
Employee discount
On-site parking

Qualifications

Azure
Microsoft Outlook
Customer service
Windows
AWS
CompTIA Network+
Computer networking
Organisational skills
ServiceNow
IT
Communication skills
CompTIA A+
Time management
Help desk
Information Technology

Full job description

IT Support Services Technician
GB-SCO-Glasgow

Description

IT SUPPORT SERVICES TECHNICIAN

At Percepta, we bring first-class service across each market we support. As an IT Support Services Technician in the United Kingdom, you’ll be a part of creating and delivering amazing customer experiences, while also enjoying the satisfaction of being part of a unique culture

Employment Details:

Contract Type: Full-Time, Permanent
Working Hours: 40 hours per week, Monday to Friday 8am to 5pm. Paid overtime may be required as needed.
Salary: £34,000 per annum + Annual Performance Bonus

Location: Glasgow

What You’ll Be Doing

The IT Support Technician provides first- and second-line technical support, acting as the primary point of contact for end users to ensure a high level of customer satisfaction. The role involves logging, tracking, and resolving Service Desk requests, managing user access and system permissions, and escalating issues where necessary while maintaining ownership through to resolution. Working in line with documented procedures, the Technician also supports a range of administrative and operational IT tasks as directed by the IT Manager.

During a Typical Day, You’ll

Provide Tier 1 and Tier 2 technical support using phone, ticketing systems, and chat tools.
Accurately log, document, and track incidents in ServiceNow or other required systems.
Carry out daily operational checks and monitor system performance to ensure availability before production hours.
Deliver local IT support including hardware setup, imaging, upgrades, repairs, asset management, and PC relocations.
Administer or support user access management, including ID creation and application permissions.
Work flexibly across IT support shifts, including participation in on-call cover, while escalating complex issues appropriately and supporting a collaborative team environment.

What You Bring to the Role

Associate degree or equivalent work IT experience.
CompTIA A+ desirable
CompTIA Network+ desirable
Mid-level experience of Help Desk or Desktop hardware and software experience in an corporate or call centre environment.
Experience with basic Network troubleshooting.
Experience with basic Azure, Cloud Services (AWS), and Telephony troubleshooting.
Experience with ticketing systems, preferably ServiceNow.

Skills

Strong communication, customer service and organizational skills.
Strong problem resolution and decision-making skills.
Working knowledge of Windows 10/11.
Working knowledge of Outlook and Office365.
A good listener with a proven ability to build relationships with all levels of staff.
Strong time management skills, attention to detail and outstanding follow-up skills.
The ability to work well under pressure with tight deadlines.

Travel

Up to 5% travel may be required.

What You Can Expect

25 days Annual leave to start, increases by 1 day on anniversary of start date for the first 5 years, meaning a potential maximum of 30 days annual leave plus bank holidays.
Company pension
Life Assurance 4 x annual salary
Contributory pension scheme
Private Medical and Insurance and discounted dental scheme
Comprehensive travel insurance for you and family in line with Scheme rules
Discounts on brand new vehicles
Employee Assistance Program (EAP)
Cycle to work scheme
Free On-site parking

About Percepta

Established in 2000 as a joint venture with TTEC, Percepta has specialised in creating customer loyalty to its clients across the globe. Delivered in multiple channels, speaking multiple languages, we bring first-class service across each market we support.

Our values are the heartbeat of our organization, and we live, breathe, and play by them daily. At Percepta, we:

Lead with humility – We listen first, lead with empathy, and stay grounded—so people and ideas have room to grow.
Service beyond self – We serve others—clients, customers, and teammates—with care and integrity in every interaction.
Leave it better – We take ownership and leave every process, person, and place better than we found it.
Win together – We succeed as one—celebrating, supporting, and showing up for each other.
Deliver remarkable – We go beyond expectations to create bold, meaningful moments that stand out.

Right to Work

Please note: We are unable to provide visa sponsorship for this position. Applicants must already have the legal right to work in the United Kingdom at the time of application.

Equal Opportunities Statement

Percepta is proud to be an equal opportunity employer. We are committed to fostering a diverse and inclusive workplace where all employees feel respected, valued, and empowered to thrive. We welcome applications from all qualified candidates regardless of age, disability, gender identity, marital status, race, religion or belief, sex, or sexual orientation.

#LI-remote

Quick apply

Refine Your Search

it jobs in cumbernauld, nlk

IT Support Services Technician

IT Support Technician

IT Systems & Hardware Support Administrator

IT Teacher

IT System Support User

IT Service Desk Analyst

Senior IT Engineer

L1 Service Desk Team Leader

IT Support Apprentice

IT - BI / Data Integration Partner

IT Manager Scotland

IT Service Manager

Senior IT Service Manager

IT Procurement and Process Analyst

Helpdesk Coordinator

Helpdesk Supervisor - Glasgow Head Office

Lead IT Security Engineer

Digital Help Desk Apprentice

Project Manager (IT Technical)

IT EUC Team Leader

I want to receive the latest job alerts for it in cumbernauld, nlk

Related Searches

Explore jobs in more locations

Description

Jobseeker tools

Employer Tools

Browse

Stay Connected