Service delivery analyst Work, Jobs in Lutterworth, Lec (with Salaries)

Quotations Analyst
Cameo —Broughton Astley
- Full-time
- Microsoft Word
- Data analysis skills
- Analysis skills
Quick apply
1d
IT Support Analyst 2nd Line
Yusen Logistics (UK) —Northampton
- £39,339.24 a year
- Full-time
- Hybrid work
- Continuous improvement
- Travel
- In-person
- Referral programme
M365 Modern Workspace Specialist
Warwickshire Police —Leek Wootton
- £50,949 - £57,186 a year
- Full-time
- Hybrid work
- Continuous improvement
- SharePoint
- Communication skills
1d
Senior HR Systems Analyst (SuccessFactors, Onboarding)
GXO Logistics —Northampton
- Up to £64,800 a year
- Full-time
- Hybrid work
- Annual leave
- Employee assistance programme
Associate Product Manager - Accounting, Taxation & Payments
Pinewood.AI —Solihull
- £45,000 - £60,000 a year
- Full-time
- Hybrid work
- Data analysis skills
- Analysis skills
- Travel
- Annual leave
- Employee assistance programme
Quick apply
Product Manager - Open Banking/VRP
Pay and Shop Ltd —Leicester
- From £250,000 a year
- Computer Science
- Writing skills
- Analysis skills
Quick apply
6d
Senior Financial Crime Business Analyst
Barclays —Northampton
- Analysis skills
- Mentoring
- Agile
4h
IS Business Analyst - Distribution
Trelleborg Medical Solutions —Leicester
- Microsoft Powerpoint
- Microsoft Word
- Microsoft Excel
Claims Analyst
Gallagher Bassett —Blisworth
- No degree
- Organisational skills
- Communication skills
- Employee stock purchase plan
- Life insurance
Certificate Co-ordinator
ISS Facility Services —Birmingham
- Microsoft Word
- Microsoft Excel
- Microsoft Outlook
Quick apply
Senior Performance Analyst England Netball
Loughborough University —Loughborough
- £35,608 a year
- Full-time
- Hybrid work
- Analysis skills
- University
- Communication skills
Contract Manager
Yunex Traffic —Leicester
- Full-time
- Continuous improvement
- Contracts
- Communication skills
Product Manager – MarTech
Sainsbury's —Coventry
- Employee assistance programme
- Employee discount
5d
SOC Operations Technical Lead
LRQA group —Birmingham
- Leadership
- Communication skills
Head of Revenue Accounting (Fixed-term Contract)
System C —Leamington Spa
- Leadership
8d
Principal Security Consultant - DSS
LRQA group —Birmingham
- Azure
Support Desk Analyst (First Line)
British Pregnancy Advisory Service —Warwick
- £30,682 - £33,264 a year
- Full-time
- Hybrid work
- Travel
- Communication skills
- Time management
- Free parking
- Annual leave
Quick apply
12d
Service Desk Analyst
Gallifordtry —Hinckley
- Full-time
- Customer service
- IT
- Communication skills
- Employee assistance programme
- Employee discount
Inbound Freight Analyst
Jaguar Land Rover —Solihull
- £40,000 - £50,000 a year
4d
Data Analyst
NEXT —Leicester
- From £33,000 a year
- Full-time
- Communication skills
- Free parking
- Employee discount
13d

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Quotations Analyst

Cameo -
Broughton Astley

Quick apply

Job details

Full-time
1 day ago

Benefits

Company events
Private medical insurance
On-site parking

Qualifications

Microsoft Word
Stakeholder liaison
Data analysis skills
Business processes
Internal department liaison
Analysis skills
Customer support
Customer interaction
Communication skills
A Level

Full job description

Cameo is a leading IT & Telephony Services provider specialising within the enterprise environment operating as the UK’s leading genuine white-label channel-only partner across the UK, Europe and globally. We provide a variety of high-quality, efficient and secure services focused around maximising our customers' uptime! We know that a company is only as good as its people. We also know that people can only achieve their best when they’re properly supported. That’s why we ensure you are given everything you need to do a great job, and you are always rewarded for hard work.

The Role:

As a Quotations Analyst you will govern opportunities by responding to quote requests from the sales team or customers directly via e-mail

Provide technical quote preparation by interpreting detail from the customer request

Create quotes into a standardised format by using our bespoke internal quoting system

Add comprehensive details about parts to internal pricebooks to enable accurate quote preparation

Liaise with and support other Teams across the business to deliver opportunities and ensure customers are responded to within the agreed timescales

Process all orders received for either New or Renewal Business, ensuring all processes are followed at all times

Activities:

We are looking for a Quotations Analyst who has experience in managing data. The primary focus of the role is delivering quote requests to a high standard consistently and efficiently ensuring we get it right the first time every time whilst hitting service delivery deadlines.

Own and manage both incoming and outgoing requests for quotes

Producing quotes in our bespoke software

Aim to achieve 100% accurately

Maximise the effectiveness of company resources, and achieve high levels of service

Ensure continuous personal development by being curious around technology developments - Identifying training requirements with own skill gap analysis

Ensuring best working practice and process is being adhered to and driving the “right first time” way of working

Encourage customer satisfaction, identifying areas for improvements and supporting the team leaders/managers to ensure processes and procedures are effective and relevant

Ensure that each customer touch point throughout the process has the customer at the forefront of the actions and decisions and to encourage better ways of working for the benefit of the end client

Answer customer queries, these can be for a variety of reasons so a good ability to gauge internal processes

Liaise with various departments as and when required, completing support tasks as required

Work as a team with other colleagues across the Quote inbox, particularly during busier periods or holidays to achieve team KPIs.

What we’re looking for:

The ideal person for this role will have data analytical skills along with the ability to excel in a fast paced environment, delivering first class customer service.

Be proactive in your approach to work and your ability to communicate effectively with others.

The successful candidate will be excited about the opportunity to work with a driven team that delivers an industry leading service.

Essential

Amazing communication skills and excellence in customer satisfaction

A keen desire to learn the Techy stuff

Very organised

Analyse and interpret detailed and sometimes poorly defined information; make sound and accurate judgments based on knowledge

Managing and attaining team KPIs

Experience in working to and meeting tight deadline and excelling at working under pressure

A flair for team building and great with people

A positive attitude

Solid customer service skills

Challenge status quo - we love it when people suggest new ways of doing things, we absolutely don’t want you to stay in your lane

Build relationships with internal and external contacts

Be collaborative and open to opportunities in the business

Flexibility to adapt to changing requirements

Can do attitude - someone who likes to ensure things are done right the first time

Desirable

Formula experience

Experience dealing with customers

Quoting Experience

Job Types: Full-time, Permanent

Benefits:

Company events
On-site parking
Private medical insurance

Education:

A-Level or equivalent (preferred)

Experience:

customer service: 1 year (preferred)

Work Location: In person

Quick apply

Refine Your Search

service delivery analyst jobs in lutterworth, lec

Quotations Analyst

IT Support Analyst 2nd Line

M365 Modern Workspace Specialist

Senior HR Systems Analyst (SuccessFactors, Onboarding)

Associate Product Manager - Accounting, Taxation & Payments

Product Manager - Open Banking/VRP

Senior Financial Crime Business Analyst

IS Business Analyst - Distribution

Claims Analyst

Certificate Co-ordinator

Senior Performance Analyst England Netball

Contract Manager

Product Manager – MarTech

SOC Operations Technical Lead

Head of Revenue Accounting (Fixed-term Contract)

Principal Security Consultant - DSS

Support Desk Analyst (First Line)

Service Desk Analyst

Inbound Freight Analyst

Data Analyst

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