Technical support Work, Jobs in Patchway, Gls (with Salaries)

Technical Support Consultant
Zellis —Bristol
- English
- Human resources
- Annual leave
Technical Support Co-ordinator
Avon and Somerset Constabulary —Portishead
- Hybrid work
- Customer service
- Analysis skills
- Travel
IT Service Desk Analyst
Bristol City Council —Bristol
- £35,412 - £39,152 a year
- Full-time
- Hybrid work
- IT
- Communication skills
- Annual leave
- Flexitime
12d
IT Service Desk Analyst - 1st Line Support
Boeing —Bristol
- Customer service
- IT
- Communication skills
- Life insurance
Highway Technical Support Officer
Bristol City Council —Bristol
- £29,064 - £31,022 a year
- Full-time
- Microsoft Outlook
- Microsoft Office
- Organisational skills
- Annual leave
IT Support Analyst
Forestry Commission —Stoke Gifford
- £33,854 a year
- Weekend availability
- Hybrid work
- Windows
- Presentation skills
- Travel
10d
IT Field Technician
FOODHUB —Newport
- £32,627 a year
- Full-time
- Hospitality
- Customer service
- Travel
- Employee assistance programme
- Gym membership
Quick apply
2d
IT Support Engineer
Executive Jet Support Ltd —Chippenham
- £25,000 a year
- Full-time
- SQL
- Computer networking
- SharePoint
- Free parking
- Employee assistance programme
Quick apply
5d
Customer Support Advisor
Zellis —Bristol
- Hybrid work
- Continuous improvement
- Travel
- Communication skills
- Annual leave
1st Line IT Support Engineer
Mintivo Ltd —Chippenham
- £21,500 - £25,000 a year
- Weekend availability
- Microsoft Outlook
- Customer service
- Windows
- Referral programme
Quick apply
12d
IT Support Analyst
Atlas Copco Group —Bristol
- Hybrid work
- Azure
- Windows
- Microsoft Office
1st Line Technical Analyst
Xerox —Bristol
- Full-time
- Hybrid work
- Customer service
- Windows
- Microsoft Office
Software Support Agent - Payroll
Zellis —Bristol
- Weekend availability
- Hybrid work
- Customer service
- Microsoft Office
- Travel
- Annual leave
9d
Service Desk Analyst (Entry level)
Bristol NHS Foundation Trust —Bristol
- £25,760 - £27,476 a year
- Full-time
10d
IT Service Desk Analyst
Bath Spa University —Bath
- £29,588 - £33,002 a year
- Full-time
- Hybrid work
- Microsoft Office
- University
- Communication skills
- Annual leave
- Employee assistance programme
Front Line Support Consultant
Lumera —Bristol
- Monday to Friday
- Hybrid work
- Microsoft Office
- SQL
Help Desk Technician L1/L2
Soltech IT —Bristol
- £28,000 - £30,000 a year
- Full-time
- Azure
- Software troubleshooting
- Customer service
- Free parking
- Annual leave
Quick apply
Estates Technical Support Officer
Monmouthshire County Council —Usk
- £29,540 - £31,537 a year
- School
4d
Vacancy 2: Support Technician
EvolvIT —Bristol
- Azure
- Customer service
- SharePoint
IT Service Desk Technician
Osborne Clarke —Bristol
- Monday to Friday
- Azure
- Customer service
- Microsoft Office

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Technical Support Consultant

Zellis -
Bristol

Apply Now

Job details

Permanent

Benefits

Annual leave
Company pension
Private medical insurance

Qualifications

English
Technical support
Human resources
Payroll
HRIS
Customer support

Full job description

About the role

About the role

As a Technical Support Consultant, you’ll provide expert 2nd line support across our HRIS platform, helping resolve technical issues and deliver a seamless customer experience.

This is a 2nd line technical support role for someone who loves getting to the bottom of a problem. You’ll be the expert our customers and colleagues turn to when something isn’t working in our HR information systems – investigating, diagnosing and resolving issues across the product suite.

You won’t do it alone. We work in pods: small, multi-disciplinary teams that bring Technical Support, Customer Support and Service Delivery together around a shared group of customers. You’ll sit at the heart of that pod, owning issues end to end and taking real pride in how quickly and clearly customers get the answers they need. Responsiveness and resolution times matter here – and so does looking after the people behind every ticket.

You’ll collaborate closely with Product, Development and Infrastructure teams, while building deep product expertise and supporting customers and colleagues with best‑practice guidance.

Why apply

Team: Be part of a collaborative, customer focused team where you can make a real impact
Growth: Build valuable experience in a growing HR tech space with exposure to modern platforms
Impact: Gain variety and development opportunities across support, projects and technical delivery

What you’ll be doing

• Investigating and resolving technical issues across our HRIS platform, within agreed SLAs.

Owning cases from first contact to resolution, keeping customers updated every step of the way.
Working shoulder to shoulder with your pod – Customer Support and Service Delivery – to deliver a seamless experience.
Digging into root causes and feeding back so the same issues don’t come round again.
Partnering with Product Development and IT Infrastructure on the trickier, more complex problems.
Sharing your knowledge – coaching colleagues and customers, and championing improvements that make life easier for everyone.

Skills & experience

What you’ll bring

A solid background in HRIS technical support, supporting external customers or partners.
A track record of working to SLAs with a genuine focus on responsiveness and resolution.
Sharp diagnostic and problem-solving instincts – you enjoy untangling complex issues.
The knack for turning technical detail into clear, plain-English answers.
Confident communication and the ability to build trust with customers and colleagues alike.
A collaborative, team-first attitude.

Payroll knowledge? A real plus – but not essential. If you’ve got the technical support skills and the right attitude, we’ll support you to learn the rest.

Benefits & culture

Part of the Zellis Group, Moorepay is a team of over 500 friendly professionals across four offices in Swinton (Manchester), Sheffield, Birmingham and Kochi (India). We’re passionate about making Moorepay a fantastic place to work for every single one of our colleagues. The average length of service at Moorepay is 12 years, which speaks for itself!

To help make Moorepay such a great place to work, we focus on three things in our company culture: mental health support, maintaining a healthy work/life balance, and equal opportunities and inclusion for all.

Here’s what you’ll gain if you join our team:

A career packed with opportunity, in a stable and growing company.
A comprehensive programme of learning and development.
Competitive base salary.
25 days annual leave, with the opportunity to buy more. You’ll even get your birthday off as well!
Private medical insurance.
Life assurance 4x salary.
Enhanced pension with up to 8.5% employer contributions.
A huge range of additional flexible benefits across financial & personal wellbeing, lifestyle & leisure.

Apply Now

Refine Your Search

technical support jobs in patchway, gls

Technical Support Consultant

Technical Support Co-ordinator

IT Service Desk Analyst

IT Service Desk Analyst - 1st Line Support

Highway Technical Support Officer

IT Support Analyst

IT Field Technician

IT Support Engineer

Customer Support Advisor

1st Line IT Support Engineer

IT Support Analyst

1st Line Technical Analyst

Software Support Agent - Payroll

Service Desk Analyst (Entry level)

IT Service Desk Analyst

Front Line Support Consultant

Help Desk Technician L1/L2

Estates Technical Support Officer

Vacancy 2: Support Technician

IT Service Desk Technician

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