Finance agent Work, Jobs in Manchester, Eng (with Salaries)

Customer Service Agent
JaJa Finance Ltd —Manchester
- £29,000 a year
- Full-time
- Hybrid work
- Financial services
- Communication skills
- Time management
- Annual leave
- Employee assistance programme
Quick apply
9d
Stock & Supply Chain Manager
Flair Rugs —Glossop
- £55,000 - £65,000 a year
- Full-time
- Data analysis skills
- Continuous improvement
- Team management
Finance & Office Manager
Dale Industrial Complex Ltd Astley Park Estate, Kennedy Road, Chaddock Lane, Astley, Manchester M29 7JY —Manchester
- £26,000 - £30,000 a year
- Overtime
- Microsoft Word
- Microsoft Excel
- Microsoft Access
- Free parking
- Flexible schedule
Quick apply
7d
AI Engineer
Vix Technology & Kuba —Manchester
- £60,000 - £75,000 a year
- Full-time
- Software development
- AI
Quick apply
10d
Customs Duty Compliance Specialist
Greenergy —Manchester
- Hybrid work
- Microsoft Excel
- Analysis skills
- No degree
- Annual leave
- Employee discount
Quick apply
Experienced Customer Service Agent
Go Car Credit —Warrington
- From £26,500 a year
- Part-time
- Hybrid work
- Financial services
- Communication skills
- Office experience
- Free parking
- Annual leave
Quick apply
10d
Sales Operations & Enablement Manager
Street Group —Manchester
- £50,000 a year
- Full-time
- Hybrid work
- Training & development
- Analytics
- Work from home
- Flexible schedule
Quick apply
2d
Real Estate Partner
Gateley —Manchester
- Business development
- Leadership
- Annual leave
- Employee assistance programme
Residential Conveyancer
Eventus Recruitment Group —Manchester
- £34,000 - £60,000 a year
- Call to connect
- Hybrid work
- Business development
- Communication skills
- Annual leave
- Employee assistance programme
Senior M&A Manager
mydentist —Manchester
- Full-time
- Project management
- Travel
- Employee assistance programme
- Employee discount
Quick apply
Residential Conveyancer/Property Solicitor
Eventus Recruitment Group —Manchester
- £32,000 - £58,000 a year
- Call to connect
- Hybrid work
- Organisational skills
- Communication skills
- Free parking
- Annual leave
Lead Data & AI Platform Engineer
OrderYOYO —Manchester
- Remote
- AI
- Analytics
Quick apply
Tax Manager
Fanatics Commerce —Manchester
- Hybrid work
- AI
- Communication skills
- Tax experience
Quick apply
4d
Residential Property Solicitor / Licensed Conveyancer
Liver Law Solicitors Limited —Huyton
- £45,000 - £50,000 a year
- Full-time
- Bachelor's degree
- Organisational skills
- IT
- Free parking
- Annual leave
Quick apply
Head of Facilities Management
dnata Travel —Leyland
- Full-time
- Contracts
- Leadership
- Free parking
- Annual leave
Senior Influencer Executive- Myprotein Germany
THG —Manchester
- English
- Recruiting
- Organisational skills
- Annual leave
- Employee assistance programme
Quick apply
Sales Agent
Mis-sold Expert —Manchester
- £30,000 - £35,000 a year
- Full-time
- CRM software
- Financial services
- In-person
Quick apply
Dealership Accountant
Vans Northwest Ltd —St Helens
- £50,000 a year
- Overtime
- Computer literacy
- Analysis skills
- Organisational skills
- Employee assistance programme
- Employee discount
Quick apply
2d
Treasury Analyst
Travel Counsellors —Manchester
- Hybrid work
- Analysis skills
- Analytics
Quick apply
4d
Specialist, Client Processing Representative II
The Bank of New York Mellon Corporation —Manchester
- Full-time
- Microsoft Excel
- English
- Microsoft Office

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Customer Service Agent

JaJa Finance Ltd
Manchester

Quick apply

Job details

Permanent | Full-time
£29,000 a year
9 days ago

Benefits

Annual leave
Company pension
Employee assistance programme
Life insurance

Qualifications

Technical troubleshooting
Customer service call handling
Inbound customer enquiry call handling
Client engagement
Internal department liaison
Complaint handling
Technical support
Quality assurance
Financial services
Customer interaction
Communication skills
Time management

Full job description

️ Customer Service Agent

Hybrid, 2 days per week in office

Manchester, XYZ Building 2, Floor 1, Suite 5, Hardman Boulevard, M3 3AQ

Operations

Full Time

£29,000

Who we are

Jaja is a UK‑based consumer finance business with a simple mission: to empower customers to buy, borrow and build using smart tech, strong data, and clear design. We launched our digital credit card in 2018 and we’re continuing to grow, with new products and experiences in the pipeline. Our goal is to strip out unnecessary complexity and give people more control over their money — or as we put it, Make Simple. Our values guide how we work: Care Deeply. Adapt & Thrive. Challenge Everything. Go For It. Own It. Make It Simple. We’re scaling quickly, and there’s a lot of exciting change happening across the business.

Customer Experience Agent

You will join a dynamic team of Customer Experience Agents, supporting customers over the telephone in our multi-channel contact centre. By fostering a culture of continuous learning and adaptability, we empower our agents to provide exceptional support, no matter the platform. If you’re passionate about delivering outstanding customer experiences and thrive in a dynamic environment, we want you on our team! High levels of customer engagement are required so you will need excellent communication skills, making use of various methods of communication available to manage this throughout every interaction. In accordance with process, you will need to work to agreed SLA’s and work with your Team Manager to make recommendations to improve processes.

What’s the opportunity?
You will work in a dynamic, fast paced environment, working with a passionate set of colleagues who excel at delivery you will have a varied and interesting role that is not constrained by the status quo.

Key Accountabilities:

Handling Customer Inquiries: Efficiently manage incoming calls resolving customer inquiries and provide accurate information about our products and services.
Supporting Customers: Identify solutions and explain alternative channels to enable customers to self-serve.
Resolving Issues: Quickly address customer problems, complaints, and queries at the first point of contact, ensuring a positive customer experience.
Providing Technical Support: Offer technical support and troubleshooting assistance regarding our products or services.
Customer Relationship Management: Maintain and update customer records in the database, ensuring accurate documentation of interactions.
Effective Communication: Communicate clearly and effectively with customers to understand their needs and provide appropriate solutions.
Collaboration: Work with team members and other departments to escalate complex issues and improve service delivery.
Continuous Improvement: Gather and share customer feedback to help improve products, services, and processes.
Adhering to Policies: Follow company policies and regulatory guidelines to ensure compliance and maintain high quality assurance and service standards.

Essential skills and Experience

Proven Call Centre Experience: Demonstrated success in dynamic call centre environments.
Financial Services Expertise: Solid background in the financial services sector.
Exceptional verbal Communication Skills – Empathetic, a good listener, ability to handle calls with vulnerable customers

Adaptability: Thrives in fast-paced, ever-changing environments.

Organizational Mastery: Strong organizational and time-management skills.

Customer Journey Insight: Comprehensive experience across the entire customer journey

What's in it for you?

The chance to make a real impact in a growing business on a mission to change the face of the consumer finance industry forever
Competitive salary
Pension contributions, including Salary Exchange facility
Annual bonus potential
Private medical cover
25 days annual leave (FTE) plus UK bank holidays (with an additional day added for each full calendar year worked, up to a maximum of 30 days).
Your birthday off each year as an additional day's leave
4x life insurance cover
Option to join our company health insurance programme, provided by Vitality
Access to our confidential Employee assistance programme

Quick apply

Refine Your Search

finance agent jobs in manchester, eng

Customer Service Agent

Stock & Supply Chain Manager

Finance & Office Manager

AI Engineer

Customs Duty Compliance Specialist

Experienced Customer Service Agent

Sales Operations & Enablement Manager

Real Estate Partner

Residential Conveyancer

Senior M&A Manager

Residential Conveyancer/Property Solicitor

Lead Data & AI Platform Engineer

Tax Manager

Residential Property Solicitor / Licensed Conveyancer

Head of Facilities Management

Senior Influencer Executive- Myprotein Germany

Sales Agent

Dealership Accountant

Treasury Analyst

Specialist, Client Processing Representative II

I want to receive the latest job alerts for finance agent in manchester, eng

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