Junior software support Work, Jobs in Chalgrove, Oxf (with Salaries)

Junior Helpdesk Support Technician
Techtronic Industries GmbH (TTI) —Maidenhead
- Full-time
- Microsoft Excel
- Customer service
- Computer literacy
Specialist IT Services and Support II
Hollister Europe Limited —Winnersh
- £40,000 - £48,000 a year
- Customer service
- Windows
- Analysis skills
- Annual leave
- Employee assistance programme
14d
Junior CAD Technician
J&T Business Consulting —Slough
- £32,500 a year
- Full-time
- AutoCAD
- Mentoring
- IT
Quick apply
Scientific Software Engineer
Oxford BioTherapeutics —Oxford
- £60,000 - £80,000 a year
- Full-time
- Hybrid work
- Azure
- Computer Science
- Master's degree
- Free parking
- Referral programme
Quick apply
Junior Deployment Engineer
SITA Switzerland Sarl —Reading
- Full-time
- Hybrid work
- Azure
- Computer Science
- DevOps
- Work from home
- Employee assistance programme
10d
Water Framework Directive Specialist
AtkinsRéalis —Oxford
- Full-time
- Hybrid work
- English
- Travel
- IT
- Flexible schedule
Customer Liaison Officer
UK Health Security Agency —Didcot
- £35,587 - £43,244 a year
- Part-time
- Customer service
- Care experience
- Analysis skills
Sr Tech Support Professional - Matrikon
Honeywell —Bracknell
- Full-time
- Doctoral degree
- Computer Science
- Windows
Senior Systems Engineer – Optical Ground Systems
Archangel Lightworks —Oxford
- Full-time
- Azure
- DevOps
- Engineering
Quick apply
Manufacturing Engineering Intern
Legrand Group —Reading
- AutoCAD
- Microsoft Excel
- Engineering
- Annual leave
Quick apply
14h
Test engineer (LABVIEW experience)
ALTEN —Bicester
- Full-time
- Hybrid work
- Military
- Engineering
- Master's degree
- Employee assistance programme
- Life insurance
Quick apply
Senior Front End Engineer
Origin Digital —Didcot
- Full-time
- Hybrid work
- JavaScript
- HTML
Quick apply
Hybrid Algorithm Lead Researcher
Thales —Reading
- Full-time
- Doctoral degree
- Master's degree
- C++
- Annual leave
- Employee assistance programme
Associate Principal/Principal Qualitative Research, Patient Centered Solutions
IQVIA —Reading
- Hybrid work
- Management
- Doctoral degree
- Data analysis skills
Account Manager - ACCA qualified
property services —Windsor
- £35,000 - £45,000 a year
- Part-time
- Supervising experience
- Accounting
- Mentoring
- Free parking
Quick apply
8d
Senior Engineer - Software Integration Test
Fortescue —Kidlington
- Childcare
- Software development
- Employee assistance programme
Senior Software Engineer
OXTS —Middleton Stoney
- Hybrid work
- Computer Science
- AWS
- Analysis skills
Quick apply
Accounts Senior - Aylesbury
Xeinadin —Aylesbury
- Microsoft Excel
- Microsoft Office
- QuickBooks
- Annual leave
- Employee assistance programme
Junior Commercial Manager
High Wycombe —High Wycombe
- £25,000 - £30,000 a year
- Full-time
- Microsoft Excel
- Microsoft Outlook
- Microsoft Office
- Free parking
Quick apply
1d
Senior AIT On-Board Processor Engineer
MDA Space —Didcot
- Hybrid work
- Engineering
- Data analysis skills
- Windows
- Employee assistance programme
- Life insurance
10d

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Junior Helpdesk Support Technician

Techtronic Industries GmbH (TTI) -
Maidenhead

Apply Now

Job details

Full-time

Qualifications

Driving Licence
Microsoft Excel
Customer service
Computer literacy
English
Microsoft Exchange
Windows
Microsoft Office
IT support
Organisational skills
IT
Communication skills
Time management
Help desk
Information Technology

Full job description

Techtronic Industries (TTI) is a world leader in cordless technology spanning power tools, accessories, hand tools, outdoor power equipment, as well as floorcare & cleaning products. Our focus is on end-users that range from professionals in the industrial, construction and infrastructure sectors to DIYers in home improvement, repair, and maintenance. TTI’s powerful brand portfolio includes MILWAUKEE®, RYOBI®, AEG® - recognized worldwide for their deep heritage and innovative product platforms of superior quality.

The company maintains a global manufacturing and product development footprint, with record world-wide sales of approximately US$15.2 billion and around 50,000 employees in 2026. Hiring exceptional people is a top focus at TTI. This drives a high-performance culture across all levels of our organization and helps to achieve our vision of being number one in the industries we serve. Our unique high-speed decision-making process supports our acute focus on developing superior products and meeting high customer expectations. We view our winning culture as a competitive advantage that powers our growth.

ABOUT THE ROLE:

The IT Service Desk is the central point of contact for all IT related incidents and service

requests. The role of the Junior Helpdesk Support Technician is to provide second line support as part of a team supporting our EMEA region.

The role is responsible for resolving support requests as well as meeting customer satisfaction and continuous service delivery demands. The IT Support team work in a dynamic, fast-paced environment which provides services over the phone, through e-mail and via phone.

We are seeking a proficient, helpful and friendly Junior Helpdesk Support Technician to be based in our European Headquarters in Maidenhead. The role reports to the Service Desk Manager, also located in Maidenhead.

ROLE AND RESPONSIBILITIES:

Be an active member of the end user support team and actively contribute to the efficient operation and on-going improvement of the processes related to this team.
To take ownership of issues by carrying out problem analysis to implement temporary or permanent fixes with the aim of restoring service to the customer as soon as possible; escalating incidents to other support teams where necessary.
Ensures problems are logged and managed according to corporate standards
Prioritize and resolve helpdesk issues
To accurately record, update and document requests using the IT service desk system.
To resolve incidents and upgrade different types of software and hardware
To maintain a first-class level of customer service ensuring that all customers are treated efficiently and in an appropriate manner
Maintain excellent verbal communication skills with the ability to communicate effectively with technical and non-technical colleagues at all levels in the organisation
Participating in asset requisition, acquisition, receipt, remote delivery and management
Support Local Area Networks
Maintenance and updating of equipment
To install and configure new IT equipment; preparing and arranging collection/delivery of new starter devices
Adding users to the Exchange Server
New hire setup and software installation
Assists with various projects and other duties as assigned
Suggesting potential improvements to the global end user support experience relative to security, business continuity, service delivery, etc

WHAT YOU’LL NEED:

IT related higher education qualification (Last year of studies)
Advanced working knowledge of Microsoft Operating Systems
Previous experience of working in an IT support role.
Excellent IT skills and computer literacy.
Previous experience within a customer service role.
Experience supporting Microsoft Windows-based PC hardware.
Ability to multitask and work effectively in a fast-paced environment with changing priorities
Excellent organizational and time-management skills, able prioritize work to meet deadlines
Driving Licence cat. B
Ability and willingness to travel across EU
Excellent organiser with the ability to work on their own initiative and be flexible.

Highly competent with Microsoft Office packages in particular Microsoft Excel
Good command of the English language; fluent English language is fundamental

SKILLS / PERSONAL REQUIREMENTS:

Excellent organisational skills.
Ability to communicate effectively with a wide variety of people in a professional manner, face to face, on the telephone and in writing.
Ability to demonstrate practical troubleshooting and problem analysis techniques
Good attention to detail and ability to show initiative
Ability to plan and prioritise workload without supervision
Ability to prioritise, manage and perform under pressure to meet SLA’s
Excellent knowledge of Customer Service best practice
Willing to work flexibly and with enthusiasm

#LI-SK1

At TTI, we are committed to being an equal opportunity employer. We believe in creating a supportive environment where everyone can thrive and grow. If you're looking to join a forward-thinking company that values collaboration, innovation, and impact — we’d love to hear from you. Apply now and be part of something exciting!

Visit https://www.ttigroup.com to find out more about us

Apply Now

Refine Your Search

junior software support jobs in chalgrove, oxf

Junior Helpdesk Support Technician

Specialist IT Services and Support II

Junior CAD Technician

Scientific Software Engineer

Junior Deployment Engineer

Water Framework Directive Specialist

Customer Liaison Officer

Sr Tech Support Professional - Matrikon

Senior Systems Engineer – Optical Ground Systems

Manufacturing Engineering Intern

Test engineer (LABVIEW experience)

Senior Front End Engineer

Hybrid Algorithm Lead Researcher

Associate Principal/Principal Qualitative Research, Patient Centered Solutions

Account Manager - ACCA qualified

Senior Engineer - Software Integration Test

Senior Software Engineer

Accounts Senior - Aylesbury

Junior Commercial Manager

Senior AIT On-Board Processor Engineer

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