It support Work, Jobs in Malvern, Eng (with Salaries)

2nd Line Support Engineer
QinetiQ —Malvern
- £44,550 - £49,500 a year
- Full-time
- Employee discount
6d
IT Assistant
BDHT / Bromsgrove District Housing Trust —Bromsgrove
- £29,033.16 a year
- Full-time
- Organisational skills
- Communication skills
- Free parking
- Annual leave
5d
1st Line Engineer
Commercial —Cheltenham
- £26,228 - £30,000 a year
- Full-time
- Hybrid work
- Customer service
- Microsoft Office
- Computer networking
- Work from home
- Employee assistance programme
Quick apply
Technology Service Desk Analyst
Sanctuary Group —Worcester
- £28,646 - £31,087 a year
- Temporary
- Microsoft Word
- Communication skills
- Annual leave
- Employee discount
Quick apply
3d
IT Technician
Simtech-IT Limited —Hereford
- £26,000 - £30,000 a year
- Full-time
- Organisational skills
- In-person
- Communication skills
Quick apply
10h
Technical Support & Sustainment Engineer
Raytheon —Malvern
- Full-time
- Engineering
- Bachelor's degree
- Continuous improvement
- Annual leave
- Employee assistance programme
Technical Support Engineer
Safran —Gloucester
- Weekend availability
- English
- Continuous improvement
- Communication skills
Customer Success Techical Advisor
team.blue UK —Worcester
- Weekend availability
- Hybrid work
- Communication skills
Senior IT Technician
Robert Hall Business Equipment —Gloucester
- £25,420.00 - £31,408.59 a year
- Full-time
- In-person
- Communication skills
Quick apply
6d
Sales & Technical Support
Vale AgriFlow Limited —Evesham
- £32,500 - £39,995 a year
- Full-time
- Hybrid work
- Business development
- In-person
- Leadership
- Free parking
- Work from home
Quick apply
6d
Technical Support Specalist
Air Products PLC —Worcester
- Weekend availability
- Hybrid work
Quick apply
Technical Trainer - Electronic Warfare
L3Harris Technologies —Tewkesbury
- Maintenance
- Classroom experience
- In-person
- Gym membership
Technical Trainer - Information Resilience
L3Harris Technologies —Tewkesbury
- Maintenance
- Classroom experience
- In-person
- Gym membership
IT Support Administrator - Second Tier
Plumbworld (Online Home Retail Ltd.) —Evesham
- £30,000 - £35,000 a year
- Full-time
- Azure
- Customer service
- Windows
- Free parking
- Health & wellbeing programme
Quick apply
ICT Technician
The Chantry School —Worcester
- £25,583 - £25,989 a year
- Full-time
- School
- Free parking
- Sick pay
Quick apply
12d
IT Junior
Ormerod Rutter Chartered Accountants —Droitwich
- Full-time
- Maintenance
- Computer networking
- In-person
- Store discount
- Health & wellbeing programme
Quick apply
8h
2nd Line IT Engineer
Commercial —Cheltenham
- £28,000 - £34,000 a year
- Full-time
- Hybrid work
- SharePoint
- Communication skills
- Work from home
- Employee assistance programme
Quick apply
4d
Service Desk Analyst
Hazlewoods —Cheltenham
- £27,000 - £35,000 a year
- Full-time
- Computer networking
- Communication skills
- Annual leave
- Employee assistance programme
Quick apply
11d
Service & Technical Support Engineer
Pulsar Measurement —Malvern
- £40,000 a year
- CRM software
- Travel
- In-person
- Employee discount
- Sick pay
Quick apply
10d
Technical Support Executive
Obex Protection Ltd —Worcester
- £32,000 - £36,000 a year
- Full-time
- Continuous improvement
- In-person
- Training & development
- Free parking
- Profit sharing
Quick apply
13d

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2nd Line Support Engineer

QinetiQ -
Malvern

Apply Now

Job details

Permanent | Full-time
£44,550 - £49,500 a year
6 days ago

Benefits

Private dental insurance
Company pension
Private medical insurance
Employee discount

Qualifications

TCP
System administration
Systems administration experience
Stakeholder collaboration
IT service management
Technical writing
IP networking
Help desk

Full job description

Job Title:
2nd Line Support Engineer

Location:
Malvern, England, United Kingdom

Role Type:
Permanent – Full Time

Package: £44,550-£49,500 (salary dependent on experience) + Benefits

Role ID: SF20414

Are you ready to be part of the future? At QinetiQ, we’re not just imagining tomorrow we are creating it. From cutting-edge defence technology to ground-breaking innovations our mission is to empower and protect lives. Join us as a 2nd Line Support Engineer at our customers Hereford site, where you will have the opportunity to work with cutting-edge technology in partnership with some of the most brilliant minds.

The Role
As an L2 Support Engineer, you'll play a key role in delivering high-quality 2nd line support across a diverse range of IT systems, infrastructure, applications and services. This is a rare opportunity to join a newly formed team supporting a major Ministry of Defence programme as QinetiQ embarks on an exciting new five-year contract.

Day-to-day, you'll provide technical support, incident resolution, system maintenance and change implementation while working closely with customers, vendors and internal engineering teams. You'll help maintain the availability, security and performance of critical systems operating within a highly secure environment.

Your responsibilities will include:
Resolving incidents and service requests across a broad range of IT services and technologies
Supporting system administration, maintenance, patching and configuration activities
Working closely with customers, third-party suppliers and internal support teams to ensure timely issue resolution
Implementing technical changes in accordance with established change management processes
Producing accurate technical documentation, reports and operational procedures
Willingness to be part of the outside hours rota

Essential experience of the 2nd Line Support Engineer:
At least 3 years' experience in an IT Support, Infrastructure Support or 2nd Line Support role
Experience administering and troubleshooting Windows and/or Linux environments
Strong understanding of networking fundamentals including TCP/IP, DNS, routing, switching and firewalls
Experience patching, maintaining and supporting enterprise systems and infrastructure
Experience using ITSM and Service Desk tools within an ITIL-aligned environment
Understanding of cloud computing concepts and modern IT operational practices

Essential qualifications for the 2nd Line Support Engineer:
Current DV (Developed Vetting) clearance
Minimum of 3 years' professional IT support experience
Experience working within highly secure or restricted environments

We value difference and we don’t have a fixed idea when it comes to background or education, provided you can show the required level of experience and willingness to learn then we would like to hear from you.

This role is 37 hours per week based at our customers Hereford site 5-days per week.

Please note that all applicants for this role must be willing to go through DV Clearance.

UKSV National Security Vetting Solution: guidance for applicants - GOV.UK (www.gov.uk)

Our Recruitment Process:
At QinetiQ we are committed to building an inclusive, accessible and welcoming workplace where everyone feels valued and supported. We believe that a diverse mix of backgrounds, perspectives and experiences drives innovation and leads to better outcomes for our people, customers and communities. We encourage applications from all candidates and are a disability confident committed employer. If you have a disability or need any reasonable adjustments during the recruitment process, please let us know by emailing [email protected] . One of our recruitment team will contact you.

Many roles in QinetiQ are subject to national security vetting being completed, applicants who already hold the appropriate level of vetting may be able to transfer it upon appointment. A number of roles are also subject to additional restrictions, which means factors such as nationality or previous nationalities may affect the roles that you can be employed in.

Why Join QinetiQ?

As we continue to grow into new markets around the world, there’s never been a more exciting time to join QinetiQ. The formula for success is our appetite for innovation and having the courage to take on a wide variety of complex challenges.

As a QinetiQ employee, you’ll experience a unique working environment where teams from different backgrounds, disciplines and experiences enjoy collaborating widely and openly as we undertake this exciting and rewarding journey. Through effective teamwork, and pulling together, you’ll get to experience what happens when we all share different perspectives, blend disciplines, and link technologies; constantly discovering new ways of solving complex problems in a diverse and inclusive environment where you can be authentic, feel valued and realise your full potential. Visit our website to read more about our diverse and inclusive workplace culture . www.qinetiq.com/en/careers/life-at-qinetiq

Our Benefits

Matched contribution pension scheme, with life assurance
Generous holiday allowance, with the option to purchase additional days
Options to join Health Cash Plan, Private Medical Insurance and Dental Insurance
Employee discount portal: Personal Accident Insurance, Travel Insurance, Restaurants, Cinema Tickets and much more
We are proud to support the Armed Forces community by honouring the Armed Forces Covenant and maintaining our Gold Award standard in the Defence Employer Recognition Scheme
Volunteering Opportunities - helping charities and local community

#UKI

#LI-JP1

Apply Now

Refine Your Search

it support jobs in malvern, eng

2nd Line Support Engineer

IT Assistant

1st Line Engineer

Technology Service Desk Analyst

IT Technician

Technical Support & Sustainment Engineer

Technical Support Engineer

Customer Success Techical Advisor

Senior IT Technician

Sales & Technical Support

Technical Support Specalist

Technical Trainer - Electronic Warfare

Technical Trainer - Information Resilience

IT Support Administrator - Second Tier

ICT Technician

IT Junior

2nd Line IT Engineer

Service Desk Analyst

Service & Technical Support Engineer

Technical Support Executive

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