Technical support occupations Work, Jobs in Shefford, Bdf (with Salaries)

IT First Line Support Assistant
ACO Technologies plc —Shefford
- Microsoft Word
- Computer literacy
- Travel
- Annual leave
- Employee assistance programme
14d
IT Support Technician
Kyonet —Bedford
- £26,000 - £28,000 a year
- Weekend availability
- English
- Travel
- Organisational skills
- Free parking
- Employee discount
Quick apply
3d
Senior IT Technical Support Analyst - fixed term contract
North Hertfordshire District Council —Letchworth
- £39,522 - £45,553 a year
- Hybrid work
- Customer service
- Flexible schedule
Remote Support Engineer
Frossell Recruitment —Milton Keynes
- £37,500 a year
- Full-time
- Schematics
- Engineering
- In-person
- Employee assistance programme
- Employee discount
Quick apply
11d
Desktop Support Engineer
Getronics —Wellingborough
- £30,000 - £35,000 a year
- Full-time
- Microsoft Office
- Analysis skills
- In-person
- Health & wellbeing programme
- Annual leave
Quick apply
9d
L2/L3 Support Engineer| Document Publishing| Stevenage, UK
Infosys —Stevenage
- Databases
- Analysis skills
- Travel
14d
Technical Support Supervisor
InPost UK —Hemel Hempstead
- Hybrid work
- Microsoft Powerpoint
- Team management
- Mentoring
- Annual leave
Quick apply
Tier 1 Technical Support Associate
8x8, Inc. —Aylesbury
- Monday to Friday
- Customer service
- English
- Analysis skills
IT Junior Technical Analyst
Science Group —Cambridge
- Full-time
- Microsoft Powerpoint
- Microsoft Word
- Microsoft Excel
Quick apply
8d
1st Line Support Engineer
Avrion Networks —Potters Bar
- Full-time
- Microsoft Powerpoint
- Microsoft Word
- Windows
Quick apply
IT Support Contract
Ekco —Milton Keynes
- Maintenance
- English
- Travel
Quick apply
Silent Sentinel Support
Motorola Solutions —Ware
- Weekend availability
- Remote
- English
- Bachelor's degree
- No travel
2d
IT Apprentice
Framatome —Cranfield
- Full-time
- Microsoft Powerpoint
- Microsoft Word
- Microsoft Excel
- Annual leave
- Employee assistance programme
Quick apply
Technical Helpdesk
GXO Logistics —Milton Keynes
- £26,000 - £32,000 a year
- Full-time
- Hybrid work
- Azure
- SQL
- Travel
- Annual leave
L2/L3 Support Engineer| Project & Resource Management COTS| Stevenage, UK
Infosys —Stevenage
- Analysis skills
- Travel
- Communication skills
14d
Microsoft Platform Support Engineer| Stevenage, UK
Infosys —Stevenage
- Analysis skills
- Travel
- SharePoint
14d
Enterprise Tool Support Engineer-L2/L3| Stevenage, UK
Infosys —Stevenage
- Analysis skills
- Travel
- Communication skills
14d
IT Support Analyst Apprentice
The Delta Group —Bishop's Stortford
- Hospitality
- Customer service
- Microsoft Office
Quick apply
Systems Technician
Redsquid Communications —Cranfield
- £25,000 - £27,000 a year
- Full-time
- Maintenance
- Computer networking
- Organisational skills
- Annual leave
Quick apply
3d
Digital Support Apprentice
JSM Group —Potters Bar
- AI
- School
Quick apply
2h

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IT First Line Support Assistant

ACO Technologies plc -
Shefford

Apply Now

Job details

14 days ago

Benefits

Annual leave
Company pension
Employee assistance programme
Car scheme

Qualifications

Microsoft Word
Technical troubleshooting
Desktop support
Driving Licence
Computer literacy
Ticket management
Microsoft Office Suite
Computer hardware
IP networking
Customer support
Communication skills

Full job description

About the role

We are looking for a First Line Support Assistant to join our IT Team and support colleagues across ACO with day-to-day technology requests. This role will be an important first point of contact for basic IT support, helping users with common hardware, software, connectivity and access issues, while ensuring requests are logged, progressed and resolved in a helpful and professional way.

The role will involve:

Building and preparing workstations and notebooks
Setting up user profiles
Supporting basic Service Desk tickets, & maintaining IT asset records
Helping to order and organise equipment requested by end users
Supporting the wider IT team with general administration, including raising purchase orders and CAPEX requests for new equipment, keeping IT areas and stockrooms organised, and ensuring equipment is recorded and managed accurately

This is a great opportunity for someone who is interested in developing a career in IT support. You will be working as part of a supportive team, learning from experienced colleagues and gaining practical exposure to IT service delivery in a busy business environment.

To be considered for this position, you must be within a reasonable commuting distance of our Head Office in Shefford (SG17 5TE). Occasional travel to our Bedford site will also be required; therefore, a full UK driving licence is essential.

We reserve the right to close this vacancy early should we receive a high volume of applications. Early applications are therefore encouraged.

What you'll bring

To be successful in this role you ideally have some basic understanding of computer hardware and software, Windows operating systems and Microsoft Office applications such as Outlook, Word and Excel. You should be comfortable following instructions, documenting simple technical steps and supporting users with common issues such as printers, connectivity and software errors.

Experience in a formal IT support role is not essential, but you should have an interest in technology, a willingness to learn and the confidence to ask questions when needed. A basic understanding of networking, including Wi-Fi, Ethernet and IP configuration, would be helpful but can be developed in the role.

About you

You will be friendly, dependable and customer-focused, with a helpful approach and a genuine interest in supporting colleagues. You should be organised, able to stay calm when managing more than one request, and comfortable taking direction and feedback as you learn. Strong communication skills, patience and a team-focused attitude will be important, as the role involves regular contact with users across the business.

We offer

We offer a collaborative and inclusive work environment, extensive training, opportunities for career progression and a competitive benefits package, which includes:

Competitive salaries
Private Health Care
Up to 28 days annual leave, plus Bank Holidays
Personal pension schemes with high employer contributions
Company car & car cash schemes (role dependent)
Employee Assistance Programmes
plus much more

Applications should be made online via the recruitment portal only or for further information contact [email protected]. CVs will not be accepted if sent directly via email. Please note that we are unable to provide sponsorship for this role.

Agencies - we respectfully are not looking to engage with recruitment partners at this stage.

About us

ACO is a global leader in designing and manufacturing sustainable drainage systems. ACO Technologies plc, part of the ACO Group, serves as the Company for the UK & Ireland. There are two major divisions: ACO Water Management and ACO Building Drainage

With a strong commitment to environmental responsibility and innovation, ACO provides advanced solutions for managing surface water, ensuring efficient and safe water flow in various applications. Our expertise spans across multiple sectors, including commercial, industrial, residential, and infrastructure projects, where we continually strive to improve water management and protect natural resources.

Working at ACO is working in a culture of entrepreneurial spirit, innovation and high standards with the freedom to create your own job satisfaction through ownership and continuous improvement.

Openness and honesty are key characteristics to working at ACO as this creates a friendly, flexible environment where colleagues are keen to share information and work together to achieve the best results.

Equality, diversity, and inclusion

Equality, diversity, and inclusion holds significant importance to us; we have a culture of belonging. We are committed to enhancing the diversity of our workforce to ensure we can provide the best service possible for everyone. Beyond your professional background - we’re interested in your individuality and your future potential. If there are specific adjustments needed in our recruitment process that would help you to be your best, please speak to our team and they’ll be happy to help.

Apply Now

Refine Your Search

technical support occupations jobs in shefford, bdf

IT First Line Support Assistant

IT Support Technician

Senior IT Technical Support Analyst - fixed term contract

Remote Support Engineer

Desktop Support Engineer

L2/L3 Support Engineer| Document Publishing| Stevenage, UK

Technical Support Supervisor

Tier 1 Technical Support Associate

IT Junior Technical Analyst

1st Line Support Engineer

IT Support Contract

Silent Sentinel Support

IT Apprentice

Technical Helpdesk

L2/L3 Support Engineer| Project & Resource Management COTS| Stevenage, UK

Microsoft Platform Support Engineer| Stevenage, UK

Enterprise Tool Support Engineer-L2/L3| Stevenage, UK

IT Support Analyst Apprentice

Systems Technician

Digital Support Apprentice

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