Systems analyst Work, Jobs in Cosham, Ham (with Salaries)

Service Desk Analyst
Lockheed Martin —Havant
- Monday to Friday
1d
Business Systems Analyst
APP Wholesale Ltd —Waterlooville
- Full-time
- ERP systems
- Organisational skills
- Communication skills
Quick apply
9d
Analyst (IT Service Performance)
SSE —Portsmouth
- £50,964 - £60,899 a year
- Agile
- Analytics
- Employee discount
- Gym membership
2d
Project Officer
Havant Borough Council —Havant
- £29,540 - £32,597 a year
- Full-time
- Hybrid work
- Microsoft Powerpoint
- Microsoft Outlook
- Writing skills
- Free parking
11d
Business Change Analyst
Portsmouth Water —Havant
- £36,223 - £40,120 a year
- Training & development
- Annual leave
- Employee assistance programme
Quick apply
4d
Infrastructure Support Analyst
Sopra Steria —Portsmouth
- £45,000 - £65,000 a year
- Hybrid work
- Continuous improvement
- Annual leave
Software Configuration Analyst - E2
Lockheed Martin —Havant
- Hybrid work
- Agile
2d
Accounting Analyst - 12 Month Placement
Lockheed Martin —Havant
- Microsoft Powerpoint
- Microsoft Word
- Business
2d
IT Process Analyst
Saab —Fareham
- Continuous improvement
- Communication skills
9d
Senior Systems Support Analyst Team Leader
Civic Recruitment Limited —Chichester
- Full-time
- Hybrid work
- Customer service
- Continuous improvement
- Mentoring
Quick apply
Senior Acoustic Analyst
Defence Science and Technology Laboratory —Fareham
- £1,000 - £45,545 a year
- Part-time
- Remote
- Presentation skills
- Business
- Annual leave
IT Applications Support Analyst
Blake Morgan —Southampton
Senior IT Analyst
Real People Solutions —Lyndhurst
- From £20.82 an hour
- Temporary
- Hybrid work
- DevOps
- Continuous improvement
- SharePoint
- Work from home
Quick apply
4d
Security Advisor
Roke Manor Research Limited —Romsey
- Continuous improvement
- Travel
- Organisational skills
- Annual leave
- Employee assistance programme
Senior Data Analytics Engineer
SW Group —Southampton
- Full-time
- Hybrid work
- Analytics
Quick apply
Service Delivery Manager
Roke Manor Research Limited —Romsey
- Continuous improvement
- Travel
- Business
5d
Data Engineer
Roke Manor Research Limited —Romsey
- Java
- AWS
- Python
Product Owner (MotorTech AI - A Keyloop Company)
Keyloop —Petersfield
- CRM software
- AI
- Communication skills
12d
Automation Senior Developer
IWT PHU Single Corporate Service —Portsmouth
- £49,387 - £56,515 a year
- Full-time
- Hybrid work
- Hospital
- Continuous improvement
- Travel
Quick apply
Senior Analyst, Financial Planning & Analysis
Carnival UK —Southampton
- Full-time
- Presentation skills
- Computer skills
- Communication skills
- Employee assistance programme
Quick apply
11d

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Service Desk Analyst

Lockheed Martin -
Havant

Apply Now

Job details

1 day ago

Qualifications

Technical troubleshooting
Report writing
Report generation
Software deployment
Incident queue management
IT service management
Incident documentation
Process improvement
Service restoration
Technical support incident logging
Customer support
IT incident logging
Network monitoring
Incident log maintenance
Help desk

Full job description

Location

Havant

About the role

We have an opportunity for an Service Desk Analyst to join our Service Management team based on-site at Havant. This is a fantastic opportunity for someone starting their career in IT and service management. You will be helping monitor and support the performance of critical systems and networks, ensuring smooth operations and resolving issues when they arise.
If you are excited about IT, enjoy problem-solving, and want to be part of a team delivering excellent service, this could be the role for you!

Key Responsibilities:

Work closely with team members to support daily operations and tasks.
Help identify, prioritize, and respond to incidents and issues in a timely manner, following clear procedures.
Use our service management tools to log and update incidents, ensuring information is accurate throughout the process.
Monitor servers and systems to spot and respond to any issues, using our event management tools.
Assist specialist teams with resolving technical problems.
Follow set processes and guidelines to fix incidents and problems.
Provide updates on ongoing incidents, keeping everyone informed.
Contribute to updating knowledge articles, helping improve the service desk’s efficiency.
Help generate reports using data from our service management system.
Support software rebuilds or deployments following system failures.
Help with software configuration and deployment tasks.
Occasionally support shift work and be flexible with shift coverage when needed.
Assist the Senior Operations Engineer with various tasks, ensuring processes are followed and incidents are handled effectively.
Work on improving service quality by reviewing incidents and making suggestions for improvements.
Be proactive in learning new technical skills and knowledge from colleagues.
Able to demonstrate reliability, a strong commitment to the role and maintain excellent timekeeping.

This is a great opportunity for someone eager to learn and grow in IT service management.
Working Hours: The working hours for this role are from 7 am to 3 pm, Monday to Friday, with occasional shift coverage as needed.

Basic Qualifications

Previous experience in customer-facing roles, ideally in technical support or service desk environments, demonstrating a willingness to help solve problems and improve customer satisfaction.
Demonstrates a proactive approach to challenges and can adapt quickly to new situations and technologies.
Enthusiasm to learn and grow within the IT field, with a willingness to take on new responsibilities and develop new skills.
Ability to identify simple ways to improve current processes and a willingness to suggest improvements
Strong attention to detail with a growing ability to analyse and solve technical issues.
Comfortable learning new systems, applications, and tools that may not have been used in previous roles.

Apply Now

Refine Your Search

systems analyst jobs in cosham, ham

Service Desk Analyst

Business Systems Analyst

Analyst (IT Service Performance)

Project Officer

Business Change Analyst

Infrastructure Support Analyst

Software Configuration Analyst - E2

Accounting Analyst - 12 Month Placement

IT Process Analyst

Senior Systems Support Analyst Team Leader

Senior Acoustic Analyst

IT Applications Support Analyst

Senior IT Analyst

Security Advisor

Senior Data Analytics Engineer

Service Delivery Manager

Data Engineer

Product Owner (MotorTech AI - A Keyloop Company)

Automation Senior Developer

Senior Analyst, Financial Planning & Analysis

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