Customer experience advisor Work, Jobs in Bournemouth, Dor (with Salaries)

Customer Service Advisor
Better —Bournemouth
- £28,000 a year
- Full-time
- Employee assistance programme
- Employee discount
Quick apply
4d
Customer Advisor
Alexander Mann Solutions (AMS) —Bournemouth
- £14.29 an hour
- Full-time
- Hybrid work
- Computer literacy
- Computer skills
- In-person
- Work from home
3d
Customer Support & Bookings Advisor
Penton Motor Group —Christchurch
- Full-time
- CRM software
- Computer literacy
- Computer skills
- Free parking
- Employee discount
Quick apply
4d
Stocktaker - Bournemouth
nGeneration —Bournemouth
- £26,500 - £28,500 a year
- Weekend availability
- Hospitality
- Bar
- Customer service
Quick apply
Service Advisor
Van Mossel Automotive Group UK Ltd —Poole
- £31,000 a year
- Communication skills
- Employee discount
- Gym membership
Quick apply
Telesales Advisor
Better —Bournemouth
- £30,000 - £70,000 a year
- Full-time
- CRM software
- Communication skills
Quick apply
Retail Sales Advisor - 20 Hours
DFS —Christchurch
- £12.71 an hour
- Customer service
- Employee assistance programme
- Employee discount
Quick apply
Sales Advisor - Castlepoint
New Look —Bournemouth
- Part-time
- Customer service
10d
Service Advisor
Marshall Motor Group —Bournemouth
- £32,915 - £40,115 a year
- Front desk
- Communication skills
- Annual leave
- Employee discount
Quick apply
2d
Customer Success Executive
Admit One —Poole
- £30,000 - £35,000 a year
- Full-time
- CRM software
- Spanish
- Organisational skills
- Free parking
- Flexitime
Quick apply
11d
Sales - Sales Advisor - UK
New Look —Poole
- Part-time
- Customer service
No7 Advisor
Boots —Bournemouth
- Part-time
- Communication skills
- Employee assistance programme
- Employee discount
Customer Experience Advisor
Fexco Property Services —Salisbury
- Full-time
- Hybrid work
- Continuous improvement
- Organisational skills
- Communication skills
Quick apply
Retail Advisor
Eco Natural Products —Poole
- £24,785 - £25,350 a year
- Part-time
- Customer service
- Computer literacy
- Basic maths
- Free parking
- Store discount
Quick apply
3d
Compliance and Risk Advisor
Charles Trent —Poole
- £35,000 a year
- Full-time
- Microsoft Word
- Administrative experience
- Continuous improvement
Quick apply
6d
Sales Executive
CarFinance247 —Bournemouth
- Up to £32,000 a year
- Customer service
- Financial services
- In-person
- Annual leave
Quick apply
2d
Seasonal Sales Advisor
The White Company —Ringwood
- Seasonal
Service Charge Analyst
Innovus —New Milton
- Up to £35,000 a year
- Full-time
- In-person
- Communication skills
Quick apply
12d
Trainee Dispenser
Boots —Lymington
- £16 an hour
- Weekend availability
- No experience needed
- Employee assistance programme
- Employee discount
12d
Service Advisor - Main Dealer
Penton Motor Group —Poole
- £30,000 - £40,000 a year
- Full-time
- Customer service
- Communication skills
- Mechanical knowledge
- Health & wellbeing programme
- Employee assistance programme
Quick apply

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Customer Service Advisor

Better -
Bournemouth

Quick apply

Job details

Full-time
£28,000 a year
4 days ago

Benefits

On-site gym
Employee assistance programme
Employee discount

Qualifications

Customer service call handling
Inbound customer enquiry call handling
Ticket management
Complaint handling
Customer interaction

Full job description

Job Title: Customer Service Advisor

Location: Office based, Bournemouth

About Us

Better is a leading provider of telecommunications solutions, dedicated to delivering exceptional service to our customers. We pride ourselves on our innovative approach and commitment to customer satisfaction. Our Bournemouth office is a vibrant and supportive environment where every team member plays a crucial role in our success.

Role Overview

We’re looking for a Customer Service Advisor to be the frontline support for our customers. You’ll be the first point of contact for incoming queries, ensuring customers feel supported and valued while helping resolve issues quickly and effectively. This role is essential to maintaining our reputation for excellent service and supporting the smooth running of our operations team.

Key Responsibilities:

Act as the first point of contact for customers by phone and email, ensuring every interaction is professional and helpful.
Handle billing queries and discrepancies efficiently, providing clear resolutions and reassurance.
Transfer calls to the right team members to maintain smooth communication across the business.
Take ownership of customer complaints, resolving them promptly and fairly.
Respond to a wide variety of inbound enquiries with clear, accurate, and timely information.
Process orders for additional telecoms equipment and services with accuracy and attention to detail.

Requirements

Previous experience in a customer service or customer support role.
Confident handling customer enquiries over the phone.
Experience responding to customer enquiries via email.
Proven ability to resolve customer complaints professionally and efficiently.
Experience dealing with customer billing enquiries.
Eligibility to work in the UK.

Benefits

Annual salary: £28,000 per year
Opportunity to work in a dynamic and supportive team environment.
25 days holiday plus bank holidays, increasing by 1 day for every year of service, plus your birthday off and Christmas shutdown
Early finish Fridays
Modern office with an onsite café and gym and Central Bournemouth location, just 2 minutes from the beach.
Access to a confidential third-party Employee Assistance Programme (EAP), including an online GP service and counselling sessions whenever you need them.
Monthly staff awards with quarterly dinner and drinks at top local restaurants.
Ongoing training and development opportunities.
Enjoy events such as summer parties, Christmas celebrations and charity fundraisers.
Access to discount at popular retailers

Quick apply

Refine Your Search

customer experience advisor jobs in bournemouth, dor

Customer Service Advisor

Customer Advisor

Customer Support & Bookings Advisor

Stocktaker - Bournemouth

Service Advisor

Telesales Advisor

Retail Sales Advisor - 20 Hours

Sales Advisor - Castlepoint

Service Advisor

Customer Success Executive

Sales - Sales Advisor - UK

No7 Advisor

Customer Experience Advisor

Retail Advisor

Compliance and Risk Advisor

Sales Executive

Seasonal Sales Advisor

Service Charge Analyst

Trainee Dispenser

Service Advisor - Main Dealer

I want to receive the latest job alerts for customer experience advisor in bournemouth, dor

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