Technical support occupations Work, Jobs in Heanor, Dby (with Salaries)

Senior End User Support Technician
Equifax —Nottingham
- Full-time
- Continuous improvement
- IT
- Sick pay
IT Support Technician
Amazon UK Services Ltd. —Mansfield
- Full-time
- Customer service
- English
- AWS
3d
Desktop Support Engineer
Glo-networks Ltd —Derby
- £25,000 - £35,000 a year
- Full-time
- Remote
- Work from home
Quick apply
5d
ICT Cluster Support Technician - Telford & Staffordshire
REAch2 Academy Trust —Burton-On-Trent
- £27,187 - £28,985 a year
- Travel
- IT
- Communication skills
- Annual leave
- Employee assistance programme
IT Coordinator
Retail Trust —Derby
- £33,000 - £36,000 a year
- Full-time
- Microsoft Outlook
- Computer Science
- Customer service
Quick apply
10d
Desktop Support Analyst - Derby
Brightwell —Derby
- Azure
- Customer service
- Windows
- Free parking
- Employee assistance programme
11d
Trainee Technical Support Manager
Amcor —Heanor
- Full-time
- Construction experience
- Communication skills
- Time management
2nd Line IT Support Technician
Department for Education —Nottingham
- £31,479 a year
- Full-time
- Microsoft Outlook
- Windows
- Presentation skills
4d
Product Support Technician
Blueprint Operations Ltd —Newark-on-Trent
- Full-time
- Microsoft Word
- Analysis skills
- Computer skills
- Store discount
- Health & wellbeing programme
Quick apply
3d
IT and Facility Support Specialist
Greentube —Nottingham
- £26,000 - £33,000 a year
- Full-time
- Hybrid work
- Organisational skills
- IT
- Communication skills
- Health & wellbeing programme
- Annual leave
Quick apply
9d
Application Support Analyst (Nights)
Resonate Tech —Derby
- £40,000 - £45,000 a year
- 12 hour shift
- Remote
- DevOps
- English
- SQL
- Employee assistance programme
Quick apply
Service Desk Analyst
Saint Gobain —Loughborough
- Customer service
- IT
- Communication skills
- Employee discount
Quick apply
IT Engineer (1st/ 2nd Line Support)
CEMA LTD —Nottingham
- £25,000 - £26,000 a year
- Full-time
- Customer service
- Windows
- SQL
- Free parking
Quick apply
5d
Apprentice ICT Applications Assistant
Bassetlaw District Council —Worksop
- £20,466 - £24,304 a year
- Full-time
- English
- Maths
- IT
- Flexitime
2nd Line Support Engineer - Nottingham based
CWCS Managed Hosting —Nottingham
- From £29,250 a year
- Weekend availability
- Linux
- In-person
- Free parking
- Sick pay
Quick apply
9d
Systems Engineer
Abacode —Nottingham
- Full-time
- Microsoft Outlook
- Customer service
- Windows
Systems Engineer
Thrive —Nottingham
- Full-time
- Microsoft Outlook
- Customer service
- Windows
RTSM Study Project Lead - Level 1
4G Clinical, LLC —Nottingham
- Full-time
- Customer service
- Bachelor's degree
- IT
Quick apply
FDS Installation Engineer
Cyncly —Ashby-De-La-Zouch
- Full-time
- Travel
Customer Support Specialist – IT & Technical Support
TEK SHOP —Wollaton West
- £28,000 - £32,000 a year
- Weekend availability
- Customer service
- Windows
- Microsoft Office
- Employee discount
Quick apply

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Senior End User Support Technician

Equifax -
Nottingham

Apply Now

Job details

Full-time

Benefits

Cycle to work scheme
Company pension
Discounted gym membership
Sick pay

Qualifications

Procurement
iOS
Continuous improvement
Mobile device management
Mac OS
IT
Root cause analysis

Full job description

Nottingham
United Kingdom
Technology
Full time
7/15/2026
J00177621

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Manage Preferences

Equifax is where you can power your possible. If you want to achieve your true potential, chart new paths, develop new skills, collaborate with bright minds, and make a meaningful impact, we want to hear from you.

As a Senior End User Support Technician , you will deliver high-touch, tier 2 & 3 technical support to our team directly from our Nottingham office five days a week . In this role, you will leverage advanced problem-solving skills and independent judgment to diagnose and resolve complex system and service issues. Beyond technical execution, you will serve as a mentor and escalation point—maintaining meticulous issue logs, translating user feedback into actionable insights, and guiding junior and intermediate technicians to elevate their technical capabilities.

What You Will Do

Advanced Support & Deployment: Oversee the deployment, configuration, and maintenance of laptops, mobile devices, monitors, printers, and core IT infrastructure in alignment with corporate standards.
Tier 3 Escalations: Deliver advanced Level 3 support for end-user computing devices, executive workspaces, and sophisticated AV/conference room technologies.
Complex Infrastructure: Lead the installation and provisioning of complex technical equipment within strict Service Level Agreements (SLAs).
Knowledge Management: Champion the creation of comprehensive troubleshooting documentation, runbooks, and standard operating procedures.
Global Collaboration: Analyze regional technical trends and insights, sharing findings with the global End User Computing (EUC) team to drive continuous improvement.

What Experience You Need

End-User Support Expertise: Proven track record providing L2/L3 technical support for hardware and software in a hybrid ecosystem ( Windows 11, macOS, Google Workspace, and Microsoft 365 ).
Mobile Device Management (MDM): Experience provisioning, securing, and troubleshooting corporate iOS devices using enterprise MDM platforms (e.g., Jamf, Ivanti Go ).
Lifecycle & Asset Management: Experience overseeing the IT asset lifecycle, including procurement, hardware refreshes, inventory tracking, and endpoint disposal.
Hardware & Peripherals: Deep technical diagnostic skills for resolving complex hardware issues related to laptops, docking stations, monitors, and advanced peripherals.

What Could Set You Apart

Global Collaboration: A proven ability to work seamlessly with cross-functional stakeholders and external vendor engineers across local and international teams.
Technical Instruction: Skill in developing training materials, coursework, and documentation across multiple enterprise platforms.
Mentorship & Advising: A natural leader who can guide technical contributors, influence operational decisions, and provide structured support to junior staff.
Proactive Initiative: A mindset focused on identifying recurring technical bottlenecks and independently collaborating with local leadership to implement permanent solutions.
Advanced Diagnostics: The ability to perform root-cause analysis and resolve high-impact, global technical incidents efficiently.

The Perks of being a Equifax Employee?

We offer a wide range of company supported benefits including contributory pension, life cover, income protection, healthcare, enhanced maternity and sick pay, 26 days holiday and a day off for your birthday, with the ability to buy and sell and free credit checks. We also offer flexible benefits ranging from cycle to work, discounted travel options, gym membership, dining and leisure discounts, financial & savings plans, mobile discounts plus much more!

We also support personal development and have a range of learning options including our global online learning platform and allow you to bring your whole self to work supported by our Inclusion and Diversity, Wellbeing and Employee Engagement forums.

Are you ready to power your possible? Apply today, and get started on a path toward an exciting new career at Equifax, where you can make a difference!

Who is Equifax?

At Equifax, we believe knowledge drives progress. As a global data, analytics and technology company, we play an essential role in the global economy by helping employers, employees, financial institutions and government agencies make critical decisions with greater confidence.

We work to help create seamless and positive experiences during life’s pivotal moments: applying for jobs or a mortgage, financing an education or buying a car. Our impact is real and to accomplish our goals we focus on nurturing our people for career advancement and their learning and development, supporting our next generation of leaders, maintaining an inclusive and diverse work environment, and regularly engaging and recognizing our employees. Regardless of location or role, the individual and collective work of our employees makes a difference and we are looking for talented team players to join us as we help people live their financial best.

Equifax is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, veteran status, and other legally protected characteristics.

Apply Now

Refine Your Search

technical support occupations jobs in heanor, dby

Senior End User Support Technician

IT Support Technician

Desktop Support Engineer

ICT Cluster Support Technician - Telford & Staffordshire

IT Coordinator

Desktop Support Analyst - Derby

Trainee Technical Support Manager

2nd Line IT Support Technician

Product Support Technician

IT and Facility Support Specialist

Application Support Analyst (Nights)

Service Desk Analyst

IT Engineer (1st/ 2nd Line Support)

Apprentice ICT Applications Assistant

2nd Line Support Engineer - Nottingham based

Systems Engineer

Systems Engineer

RTSM Study Project Lead - Level 1

FDS Installation Engineer

Customer Support Specialist – IT & Technical Support

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