Client services manager Work, Jobs in Brighton (with Salaries)

Senior Account Manager
ERGOS UK —Crawley
- £50,000 - £60,000 a year
- Full-time
- Hybrid work
- Sales
- Analysis skills
- Contracts
- Free parking
- Work from home
Quick apply
Workplace Experience Coordinator
CBRE —Brighton
- Full-time
- Hospitality
- Customer service
- Microsoft Office
14d
New Business Senior Manager
BDO —Gatwick Airport
- Full-time
- Business development
Operations Administrator
Kifco Property Services —Hove
- £16 - £18 an hour
- Part-time
- Maintenance
- English
- Organisational skills
Quick apply
6d
Commercial Account Handler
Howden Group Holdings —Worthing
- Full-time
- Hybrid work
- Employee discount
Client Service Manager
Vets for Pets —Crawley
- Full-time
- Customer service
- Care plans
- Retail management
- Employee discount
- Gym membership
Associate Director- Programme Delivery
Health Innovation Kent Surrey Sussex (KSS AHSN) —Gatwick Airport
- Up to £88,000 a year
- Management
- Microsoft Office
- Business development
12d
Branch Manager
Howden Group Holdings —Eastbourne
- Full-time
- Hybrid work
- Employee discount
Contact Centre Customer Service Advisor
Fittleworth —Littlehampton
- £27,007 a year
- Full-time
- Customer service
- Phone etiquette
- Communication skills
- Employee assistance programme
- Employee discount
13d
Regional Account Manager
Securitas Technology UK —Brighton
- Full-time
- Hybrid work
- CRM software
- Management
- Sales
Quick apply
PRT - Transitions Director
LegalAndGeneral —Brighton and Hove
- Full-time
- Hybrid work
- Project management
- Presentation skills
- Communication skills
- Employee discount
Quick apply
13d
Workplace Experience Receptnst
CBRE —Crawley
- Full-time
- Microsoft Powerpoint
- Microsoft Word
- Microsoft Excel
Account Manager
Carden I.T Services —Brighton
- £35,000 a year
- Organisational skills
- IT
- Free parking
Customer Service Officer
ABM UK —Brighton
- £13.88 an hour
- Part-time
- Customer service
- Annual leave
- Employee assistance programme
Quick apply
7d
Business Development Executive
TIMES24 UK —Brighton
- £30,000 a year
- Hybrid work
- Sales
- Microsoft Office
- Business development
- Free parking
- Employee assistance programme
Quick apply
4d
Presales Admin Assistant
Carden I.T Services —Brighton
- £26,500 a year
- Full-time
- IT
- Free parking
Commercial Account Executive
Howden Group Holdings —Eastbourne
- Full-time
- Hybrid work
- Employee discount
Client Liaison Manager
Avery Healthcare —Eastbourne
- £19,500 a year
- Monday to Friday
- Sales
- Employee discount
Quick apply
Business Development Manager
Black Sheep Utilities —Brighton
- £32,500 a year
- Full-time
- Sales
- Organisational skills
- Communication skills
- Annual leave
Sales Coordinator
TUNGSTEN TRAINING CENTRE —Brighton
- £28,000 - £32,000 a year
- Full-time
- Microsoft Word
- CRM software
- Microsoft Excel
- Free parking
Quick apply
14d

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Senior Account Manager

ERGOS UK
Crawley

Quick apply

Job details

Permanent | Full-time
£50,000 - £60,000 a year

Benefits

Free parking
Casual dress
Company pension
Work from home
Company events
On-site parking

Qualifications

Sales
Analysis skills
Contracts
IT
Communication skills
Negotiation

Full job description

Job Description:

OTE of £95,000 – £110,000+ depending on:

Gross margin growth targets
Renewals responsibility
New business expectation

About ERGOS Technologies Limited

ERGOS Technologies is a Transatlantic Managed Services Provider (MSP) and a Trusted Technology Partner to our clients. We operate on the Entrepreneurial Operating System (EOS) framework, which drives our culture of accountability, transparency, and continuous improvement. With a strong presence in both the UK and the US, we deliver innovative IT solutions that empower businesses to thrive.

Role Overview

We are seeking a dynamic and experienced Account Manager to join our UK team. Based out of our Crawley office, this hybrid role involves managing and growing a portfolio of clients across London and the South/East of England. You will be responsible for nurturing long-term relationships, identifying growth opportunities, and ensuring our clients receive exceptional service and value from their partnership with ERGOS.

Key Responsibilities

Manage and grow a portfolio of existing client accounts, ensuring high levels of satisfaction and retention.
Conduct regular Technology Business Reviews (TBRs) to align IT strategy with client business goals.
Identify upsell and cross-sell opportunities to drive revenue growth.
Collaborate with internal technical teams to deliver tailored solutions.
Maintain accurate records of client interactions and sales activities in CRM.
Meet and exceed sales targets and KPIs.
Represent ERGOS as a trusted advisor and technology partner.
To provide regular two way communication between the client and the team, providing strong team representation and setting client expectations
Effective interaction with other departments when handling project, ensuring that you are fully briefed in all aspects
Be responsible for all client communications, conflict resolution, and adherence to contract deliverables
Handle new accounts, upgrades and renewals
Ensure account plans for each client are updated ongoing with all current and relevant information concerning the client and the account, from the point of handover from the business development manager
Ownership of the contract and contract renewals for new work for an existing client
Maintain knowledge of payment collections of existing clients and interact with accounts department to resolve issues
Establishing and maintaining strong client relationships through regular close contact account management which will include regular face to face meetings, telephone and email communication
Ensuring all processes and procedures are completed, quality standards are met, and that projects are profitable
Create and deliver client presentations and proposals
Documenting meeting minutes
In depth knowledge of company’s services
Internal point of access for any client third parties involved in the process of ERGOS’s services

Note: the key responsibilities listed above are not exhaustive and are under continual review according to business need. The above is guidance to performance and are not contract terms.

Required Experience & Skills

Experience: Minimum 5 years in a sales role within the IT industry, with a proven track record of success.
Knowledge: Strong understanding of IT services, MSP offerings, and sales principles. Familiarity with EOS is a plus.
Skills: Excellent communication and interpersonal skills. Strong analytical and problem-solving abilities. Skilled in negotiation and closing deals.

Ability to coach and influence stakeholders at all levels

What We Offer

A supportive and entrepreneurial work environment.
Hybrid working model for better work-life balance.
Competitive commission structure with uncapped earning potential.
Ongoing professional development and training.
Opportunity to work with a forward-thinking, EOS-driven organization.

Job Type: Full-time

Benefits:

Company events
Free parking
Work from home

Ability to commute/relocate:

Crawley RH10: reliably commute or plan to relocate before starting work (required)

Application question(s):

Are you able to come into the office 3 days a week?

Experience:

IT or MSP: 5 years (essential)
Sales: 3 years (preferred)

Work Location: In person

Pay: £50,000.00-£60,000.00 per year

Benefits:

Casual dress
Company events
Company pension
Free parking
On-site parking
Work from home

Ability to commute/relocate:

Crawley RH10: reliably commute or plan to relocate before starting work (required)

Experience:

MSP Sales: 5 years (required)

Work Location: Hybrid remote in Crawley RH10

Quick apply

Refine Your Search

client services manager jobs in brighton

Senior Account Manager

Workplace Experience Coordinator

New Business Senior Manager

Operations Administrator

Commercial Account Handler

Client Service Manager

Associate Director- Programme Delivery

Branch Manager

Contact Centre Customer Service Advisor

Regional Account Manager

PRT - Transitions Director

Workplace Experience Receptnst

Account Manager

Customer Service Officer

Business Development Executive

Presales Admin Assistant

Commercial Account Executive

Client Liaison Manager

Business Development Manager

Sales Coordinator

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