Trainer Work, Jobs in Sway, Ham (with Salaries)

Call Centre Trainer
Churchill Retirement PLC —Ringwood
- Full-time
- Customer service
- Mentoring
- Training & development
- Annual leave
Expert with Lived Experience Trainer
The Avenues Group —Fareham
- Travel
- Communication skills
- Annual leave
- Referral programme
Quick apply
Academy Guide Dog Mobility Specialist x 2 (Southampton)
Guide Dogs for the Blind Association —Eastleigh
- £25,509 - £28,000 a year
1d
Health & Safety Assistant
Parkway England —Fareham
- Microsoft Powerpoint
- Microsoft Word
- Free parking
- Flexible schedule
4d
Information Systems Trainer
Capita —Fareham
- Up to £40,000 a year
- Full-time
- Computer literacy
- Computer networking
- Computer skills
- Free parking
- Annual leave
Fitness Coach
Everlast Gyms —Poole
- Customer service
- Communication skills
- Paid training
- Employee discount
Quick apply
Gym Sales & Fitness Team Member
Viewpoint Fitness Poole —Poole
- From £12.71 an hour
- Part-time
- Customer service
- Computer literacy
- Cleaning
- Gym membership
Quick apply
5d
Fitness Manager - Salisbury
The Gym Group —Salisbury
- Full-time
- Training & development
- Employee discount
- Sick pay
Customer Advisor
Healthy Pet Store —Southampton
- £13.15 an hour
- Part-time
- Customer service
- Cash handling
- Leadership
- Store discount
- Employee assistance programme
Quick apply
4d
Wellbeing Lead coach/instructor
Sport in the community 2020 CIC —West End
- From £25 an hour
- Part-time
- Experience working with children
- First Aid Certification
- In-person
- Flexible schedule
Quick apply
7d
Technical Trainer (Maritime and Aviation)
Maritime and Coastguard Agency —Fareham
- £35,663 - £38,663 a year
- Part-time
- Hybrid work
- Presentation skills
- Travel
- Training & development
- Annual leave
- Employee assistance programme
5d
Assistant Manager - 40 Hours - Sweaty Betty Portsmouth, Portsmouth, England
Wolverine Worldwide —Portsmouth
- Weekend availability
- Supervising experience
- Retail management
- Leadership
- Flexible schedule
- Referral programme
Barista - Store# 87021, Hedge End (Magnet)
Starbucks —Hedge End
- Weekend availability
- Customer service
- Cleaning
- Store discount
- Employee assistance programme
Barista - Store# 60383, Totton - Eddystone Road DT
Starbucks —Totton
- Weekend availability
- Customer service
- Cleaning
- Store discount
- Employee assistance programme
Nurse
Colten Care —Ferndown
- £22.83 - £25.63 an hour
- Overtime
- Nursing home
- Communication skills
2d
Barista - Store# 56144, Poole - Fleets Corner BP DT
Starbucks —Poole
- Weekend availability
- Customer service
- Cleaning
- Store discount
- Employee assistance programme
Barista - Store# 24178, Portsmouth - Guildhall Walk
Starbucks —Portsmouth
- Weekend availability
- Customer service
- Cleaning
- Store discount
- Employee assistance programme
GP Training Programme Director - Southampton
NHS England —Southampton
- £117,904 a year
- Part-time
- Training & development
- School
- Teaching
- Annual leave
9d
Legal Administrator
Lester Aldridge —Bournemouth
- Organisational skills
- Communication skills
- Time management
- Employee discount
Barista - Store# 23094, Bournemouth - Richmond Hill
Starbucks —Bournemouth
- Weekend availability
- Customer service
- Cleaning
- Store discount
- Employee assistance programme

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Call Centre Trainer

Churchill Retirement PLC -
Ringwood

Apply Now

Job details

Permanent | Full-time

Benefits

Annual leave
Company pension
Private medical insurance

Qualifications

Stakeholder engagement
Customer service
Stakeholder liaison
Coaching
Mentoring junior staff
Onboarding coordination
Staff training
Mentoring
Professional development mentoring
Training & development
Learning and development experience
Stakeholder management

Full job description

Job title: Careline Trainer
Location: Office based, Ringwood Hampshire
Contract / Hours: Permanent position, 37 hours per week
Package: Competitive salary and excellent Colleague benefits

About the Role

Churchill Estates Management are recruiting for a new Call Centre Trainer to join our Customer Service team based in Ringwood.

We are looking for an enthusiastic, engaging, and knowledgeable trainer to play a key role in developing our call centre colleagues. This is an exciting opportunity to take ownership of the onboarding and training journey for new starters, ensuring they have the skills, confidence, and knowledge to deliver an exceptional customer experience from day one.

Working closely with the Customer Service management team, you will design and deliver engaging training programmes covering our systems, processes, products, and customer service standards. You'll also provide ongoing coaching and support to existing team members, helping to continuously develop skills, improve performance, and maintain high-quality customer interactions.

If you enjoy helping others succeed, creating engaging learning experiences, and making a real impact on team performance, this could be the perfect role for you.

Your key responsibilities will include:

Induction & Onboarding

Deliver engaging induction programmes for all new call centre colleagues.
Ensure new starters are fully equipped with the knowledge, skills, and confidence required to succeed in their role.
Support colleagues throughout their onboarding journey, providing coaching and guidance as they transition into the team.

Training Delivery

Deliver classroom-based and one-to-one training sessions covering systems, processes, customer service techniques, and call handling.
Adapt training styles to suit different learning needs and encourage participation throughout each session.
Provide refresher training and ongoing development sessions for existing colleagues.

Systems & Process Training

Develop expert knowledge of our call centre systems, CRM platforms, and internal processes.
Train colleagues on system functionality, call workflows, and best practice.
Support the rollout of new systems, processes, and service improvements by delivering effective training and guidance.

Coaching & Quality Improvement

Work closely with Team Leaders to identify development needs through call quality monitoring and performance feedback.
Deliver targeted coaching to improve customer service, compliance, and call handling skills.
Help embed a culture of continuous learning and development across the Customer Service team.

Training Content & Continuous Improvement

Create and maintain engaging training materials, user guides, presentations, and e-learning resources.
Update training content to reflect changes in systems, processes, and business requirements.
Gather feedback from trainees and stakeholders to continually improve the effectiveness of training programmes.

Stakeholder Engagement

Build strong relationships with Customer Service leaders and colleagues across the business.
Act as the go-to expert for call centre training and onboarding support.
Promote best practice and encourage consistency in customer interactions across the team.

About you

We are looking for someone who is:

Energetic, personable, and confident when presenting or working with teams.
Curious and eager to learn new systems and technologies.
A clear communicator, able to break down complex processes simply.
Organised and proactive, with strong attention to detail.
Experienced in training or system support.
Able to create helpful documentation and videos.

If youre enthusiastic about learning, enjoy helping others succeed, and love variety in your work, youll thrive in this role.

Your rewards

Competitive salary
24 days annual leave, plus Bank holidays
Extra day off on your Birthday
BUPA private medical insurance
Health screening
Group pension scheme
Opportunities for CPD and career progression across the group

About us

As part of the Churchill Retirement group of companies, Careline Support Ltd provides a telephone support service to over 11,000 retired Homeowners in the UK, supporting them to achieve a safe and secure lifestyle and enjoy their retirement.

In 2023, Careline were delighted to win the Outstanding Customer Service Award at the industry recognised ARMA awards ceremony, underpinning the great work that our team deliver every day.

We are committed to maintaining a first-class level of service at all touch points. The creation of Careline has enabled us to elevate our service and our amazing call handling team ensures that no-one is left alone in an emergency.

We are looking for the very best person to join our business and be part of the next exciting chapter. If you feel you have the skills and attributes to make a difference, apply today!

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Apply Now

Refine Your Search

trainer jobs in sway, ham

Call Centre Trainer

Expert with Lived Experience Trainer

Academy Guide Dog Mobility Specialist x 2 (Southampton)

Health & Safety Assistant

Information Systems Trainer

Fitness Coach

Gym Sales & Fitness Team Member

Fitness Manager - Salisbury

Customer Advisor

Wellbeing Lead coach/instructor

Technical Trainer (Maritime and Aviation)

Assistant Manager - 40 Hours - Sweaty Betty Portsmouth, Portsmouth, England

Barista - Store# 87021, Hedge End (Magnet)

Barista - Store# 60383, Totton - Eddystone Road DT

Nurse

Barista - Store# 56144, Poole - Fleets Corner BP DT

Barista - Store# 24178, Portsmouth - Guildhall Walk

GP Training Programme Director - Southampton

Legal Administrator

Barista - Store# 23094, Bournemouth - Richmond Hill

I want to receive the latest job alerts for trainer in sway, ham

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