Client coordinator Work, Jobs in Loughborough, Lec (with Salaries)

Inbound Customer Service & Booking Coordinator
JS Removals & Waste Management —Loughborough
- £30,000 a year
- Full-time
- Administrative experience
- JavaScript
- In-person
- Free parking
- Annual leave
Quick apply
2d
Designer & Sales Consultant Kitchens, Bathrooms & Bedrooms
ColeRoberts Ltd —Loughborough
- £28,000 - £34,000 a year
- Full-time
- Sales
- In-person
- Free parking
- Employee discount
Quick apply
8d
Garden and Property Maintenance Operative
Falcon Support Services —Loughborough
- £13.45 - £13.85 an hour
- Part-time
- Maintenance
- In-person
- Paid training
Quick apply
Client Care Coordinator (FTC)
IVC —Derby
- Part-time
- Communication skills
- Annual leave
- Employee discount
Ocean Export Coordinator - 9 Month Maternity Cover
CEVALogistics —Ashby-De-La-Zouch
- £30,000 - £33,000 a year
- Full-time
- Hybrid work
- Customer service
- Microsoft Office
- Annual leave
- Employee discount
Retrofit Coordinator
Coactivation Ltd —Derby
- Up to £55,000 a year
- Full-time
- Hybrid work
- Organisational skills
- Communication skills
- Work from home
Quick apply
7d
Project Support Coordinator
Gleeds —Nottingham
- Microsoft Powerpoint
- Microsoft Excel
- Administrative experience
- Employee assistance programme
2d
Customer Service Coordinator
The Pallet Network —Swadlincote
- £15,996.32 a year
- Full-time
- Remote
- Microsoft Word
- Microsoft Excel
- Microsoft Outlook
- Annual leave
- Employee assistance programme
Quick apply
Compliance Coordinator
JAA-Jones Lang LaSalle Limited —Derby
- Full-time
- Microsoft Powerpoint
- Microsoft Excel
- Data analysis skills
Quick apply
Compliance Coordinator
JLL —Derby
- Full-time
- Microsoft Powerpoint
- Microsoft Excel
- Data analysis skills
Project Coordinator - Part Time
Fusion Electrics Ltd —Leicester
- £25,000 - £28,000 a year
- Part-time
- Hybrid work
- Microsoft Word
- Microsoft Excel
- Microsoft Outlook
- Free parking
Quick apply
1d
Facilities Management Coordinator
FS Facilities Management —Leicester
- £38,000 - £42,000 a year
- Full-time
- Microsoft Office
- Project management
- Driving
- Free parking
Quick apply
2d
Project Coordinator - Event Production
Inizio Engage XD —Ashby-De-La-Zouch
- Hybrid work
- Project management
- Annual leave
- Life insurance
13d
Commercial Support Coordinator
SOCOTEC UK & Ireland —Burton-On-Trent
- Full-time
- Hybrid work
- Sales
- Microsoft Office
- IT
- Employee assistance programme
- Employee discount
Quick apply
8d
Activities Coordinator
Rosmead Healthcare Ltd —Derby
- From £13.05 an hour
- Full-time
- Nursing home
- In-person
- Care plans
- Free parking
Quick apply
12d
Trainee Project Coordinator
Vocal Views Ltd —Derby
- £19,094.40 - £26,000.00 a year
- Full-time
- Organisational skills
- In-person
- Leadership
Quick apply
Careers At Aspire UK
Aspire UK —Leicester
- Weekend availability
- Medication administration
- Care plans
- Communication skills
Care Coordinator
Cera Care —Derby
- £29,100 a year
- Employee assistance programme
- Employee discount
9d
Logistics Coordinator
Durbin PLC (UK) —Derby
- Full-time
- Microsoft Excel
- ERP systems
- Microsoft Office
Quick apply
Sales and Events Executive
Sodexo —Nottingham
- £32,000 - £34,000 a year
- Weekend availability
- CRM software
- Hospitality
- Sales
- Free parking
- Employee assistance programme
Quick apply
1d

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client coordinator jobs near loughborough, lec

Inbound Customer Service & Booking Coordinator

JS Removals & Waste Management -
Loughborough

Quick apply

Job details

Full-time
£30,000 a year
2 days ago

Benefits

Free parking
Casual dress
Annual leave
Company pension
On-site parking

Qualifications

Administrative experience
JavaScript

Full job description

Inbound Customer Service & Booking Coordinator

Location: Loughborough, LE11 3BJ (Office Based)

Working Hours: Full-Time, Monday to Friday, 9:00 AM – 5:00 PM

Salary: £30,000 per annum

About Us

JS Removals is a fast-growing, specialist hazard removal and property clearance company based in Loughborough. We pride ourselves on providing high-quality, fully compliant, and stress-free services to residential and commercial clients across the region.

Because our core services involve distress purchases—such as asbestos garage roof removals, pipe insulation, or house clearances—our customers need a calm, reassuring, and articulate voice on the other end of the line.

The Role

We are seeking an organised, friendly, and well-spoken Inbound Customer Service & Booking Coordinator to take full ownership of our front-line telephone communications and customer administration.

This is not a cold-calling or high-pressure outbound sales role. Every call you handle is an inbound enquiry from a customer actively seeking our help. Your primary objective is to deliver outstanding customer service over the phone, provide accurate quotes using our established price guides, collect deposit payments, and log jobs into our booking system.

Key Responsibilities

1. Telephone Call Handling & Customer Support (Primary Priority – ~60%)

Act as the primary, warm, and professional first point of contact for all incoming customer phone calls.
Handle customer enquiries regarding asbestos removal and house clearances with patience, empathy, and clarity.
Pre-qualify customer requirements using our structured intake guidance and standard pricing matrices.
Provide clear verbal and written quotations over the phone and via email.
Process customer commitment deposits securely online and book job dates into our master operational schedule.

2. CRM & Administrative Coordination (Secondary Priority – ~30%)

Maintain 100% data accuracy across our CRM system (HubSpot) for every lead, quote, and booked job.
Issue customer booking confirmations, VAT receipts, and job documentation.
Coordinate with our field removal crews to ensure daily work schedules, job notes, and customer access details are communicated clearly.
Issue completion paperwork (such as Asbestos Disposal Certificates for asbestos jobs) to customers upon job completion.

3. Digital Communications & Follow-ups (~10%)

Monitor and respond to incoming email and WhatsApp quote requests.
Conduct courteous follow-up communications on open quotes to answer additional customer questions and assist with bookings.
General office administration duties to maintain smooth daily operations in our Loughborough office.

Requirements & Qualifications

Exceptional Telephone Manner: A polite, confident, and professional phone voice with active listening skills.
Empathy & Composure: Ability to stay calm, reassuring, and helpful when handling calls from customers who may be facing stressful situations.
Strong Administrative Skills: Highly organised with great attention to detail when recording names, addresses, and job requirements.
Tech Literacy: Comfortable working with CRM platforms (HubSpot experience is an advantage, but full training will be provided), web browsers, and email software.
Reliability: Dependable, punctual, and looking for a long-term position within a growing local business.

What We Offer

£30,000 per annum starting salary.
Fixed, structured working hours: Monday to Friday, 9:00 AM – 5:00 PM (no weekend or evening shifts).
28 days paid holiday (including public holidays).
A supportive, friendly working environment in our Loughborough office.

Pay: £30,000.00 per year

Benefits:

Casual dress
Company pension
Free parking
On-site parking

Work Location: In person

Quick apply

Refine Your Search

client coordinator jobs in loughborough, lec

Inbound Customer Service & Booking Coordinator

Designer & Sales Consultant Kitchens, Bathrooms & Bedrooms

Garden and Property Maintenance Operative

Client Care Coordinator (FTC)

Ocean Export Coordinator - 9 Month Maternity Cover

Retrofit Coordinator

Project Support Coordinator

Customer Service Coordinator

Compliance Coordinator

Compliance Coordinator

Project Coordinator - Part Time

Facilities Management Coordinator

Project Coordinator - Event Production

Commercial Support Coordinator

Activities Coordinator

Trainee Project Coordinator

Careers At Aspire UK

Care Coordinator

Logistics Coordinator

Sales and Events Executive

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