Service advisor Work, Jobs in Lydney, Gls (with Salaries)

Customer Service Advisor
Smiths Gloucester Limited —Gloucester
- Free parking
- Employee discount
Quick apply
14d
Automotive Service Advisor
Baylis Automotive —Cirencester
- Up to £35,000 a year
- Full-time
- In-person
- Store discount
- Annual leave
Quick apply
13d
Motor Dealer Service Advisor
Nathaniel Car Sales Ltd —Cwmbran
- Full-time
- Computer literacy
- Data entry
- Organisational skills
- Employee discount
Quick apply
8d
Customer Service Advisor (Metering)
Ecotricity —Stroud
- £25,550 a year
- Full-time
- Hybrid work
- Computer literacy
- Salesforce
- Microsoft Office
- Free parking
- Store discount
Quick apply
7d
Customer Service Advisor
Olleco —Newport
- £27,497 a year
- Full-time
- Communication skills
- Employee assistance programme
Quick apply
Customer Service Advisor – Courier & Logistics
Priority Express Couriers Ltd —Bristol
- £28,730 a year
- Full-time
- Customer service
- Microsoft Office
- Organisational skills
- Free parking
- Employee discount
Quick apply
Senior Service Advisor
Sytner —Bristol
- Leadership
- Communication skills
- Employee discount
Service Advisor
Dick Lovett —Bristol
- Customer service
- Employee assistance programme
- Employee discount
Quick apply
Parts Advisor
Mustoe's Vehicle Repair —Caldicot
- £25,420 - £35,000 a year
- Full-time
- Bilingual
- Organisational skills
- In-person
Quick apply
2d
Service & Aftersales Advisor
Newport Caravans —Newport
- £25,000 a year
- Full-time
- Computer literacy
- Front desk
- Computer skills
- Free parking
Quick apply
14d
Student Services Advisor (Disability & Inclusion)
NMITE —Hereford
- £28,645 - £31,919 a year
- Part-time
- Experience working with individuals with disabilities
- In-person
- Teaching
- Employee assistance programme
- Sick pay
Quick apply
Workshop Controller
Baylis Automotive —Cheltenham
- £34,000 - £37,000 a year
- Full-time
- Customer service
- Quality control
- Organisational skills
- Store discount
- Annual leave
Quick apply
6d
Jaguar Land Rover Service Advisor
Sytner —Bristol
- Weekend availability
- Organisational skills
- Employee discount
7d
Mercedes-Benz Parts Advisor
Sytner —Gloucester
- Weekend availability
- Communication skills
- Employee discount
Customer Service Advisor - Monday to Friday
Curo —Bath
- £26,265 - £29,829 a year
- Full-time
- Hybrid work
- Customer service
- Computer literacy
- Communication skills
- Annual leave
- Employee assistance programme
Quick apply
Part-Time Customer Service Advisor (Driver Care)
Ayvens —Bristol
- £27,030 a year
- Part-time
- Computer literacy
- Data entry
- Organisational skills
- Free parking
- Annual leave
11d
Credit Management - Customer Service Adviser
Pelican —Bristol
- Full-time
- Customer service
- Communication skills
- Annual leave
- Referral programme
Customer Service Adviser - Credit Management
Pelican —Bristol
- Full-time
- Communication skills
- Annual leave
- Referral programme
7d
Customer Service Advisor Apprenticeship – Johnsons Mazda Gloucester
Calex UK —Gloucester
- Full-time
- Customer service
- English
- Travel
Product Sales Advisor - Bristol
Ted Experience —Bristol
- £15.33 an hour
- Sales
- Travel
- Paid training

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service advisor jobs near lydney, gls

Customer Service Advisor

Smiths Gloucester Limited -
Gloucester

Quick apply

Job details

14 days ago

Benefits

Free parking
Discounted gym membership
Employee discount
On-site parking

Qualifications

Customer service call handling
Inbound customer enquiry call handling
Administrative support experience
Appointment booking and call handling
Customer support
Customer interaction

Full job description

Who are we?

Smiths (Gloucester) Ltd is a family run business owned and run by the Smith family since 1982. Smiths has grown from a single owner-operated plant hire company to a multifaceted group with family values still firmly at the heart of each project undertaken. With depots in Avonmouth, Cardiff, Gloucester, Stonehouse and Tewkesbury we operate predominately across the South-West of England. We specialise in Construction, Waste Management, Plant Hire, Demolition and Transport operations.

What we're looking for?

We are looking for an experienced and enthusiastic Customer Service Advisor to join our team. This role is ideal for a highly organised individual who enjoys working in a fast-paced environment, thrives on customer interaction, and takes pride in delivering outstanding service. The successful candidate will have a minimum of three years' administration experience across a range of administrative functions. As the first point of contact for our customers, you will be responsible for handling incoming calls and emails, responding to enquiries, scheduling services on the company system, and ensuring every customer receives a professional, efficient, and positive experience.

The successful candidate will work closely with the transport, operations, sales, weighbridge, and finance teams to ensure customer requirements are met efficiently and accurately.

Hours: 08:00 - 17:00 Monday - Friday

08:00 - 12:00 Sat (1 in 4 Working Saturdays)

Responsibilities for the Role?

Professionally manage incoming telephone calls, emails, web enquiries and customer visits.
Provide customers with information on waste collections, skips, hook bins, recycling services, , and other company services.
Log, manage, and resolve customer enquiries in line with company procedures.
Deliver excellent customer service.
Maintain strong customer relationships
Support customers with service changes, additional collections, missed collections, exchanges, and cancellations.
Accurately input and maintain customer information and service requests on company systems, ensuring records are up to date; process orders, contract amendments, correspondence, and service requests; prepare quotations and service agreements as directed; generate reports and provide general administrative support as required.
Liaise with transport planners, depot teams, and operational staff to coordinate collection schedules, service changes, and customer requirements.
Monitor service delivery, proactively address issues, and assist in resolving missed collections and service-related concerns to ensure customer satisfaction.
Support business growth by identifying opportunities to upsell additional services, referring qualified leads to the Commercial or Sales Team, assisting with customer retention and contract renewals, and promoting recycling and sustainable waste management solutions.
Ensure compliance with company policies, waste management legislation, GDPR, and data protection requirements; maintain confidentiality of customer and company information at all times; and adhere to all health, safety, environmental, and quality standards and procedures.

What can we offer you?

Life Assurance Scheme
Free on-site Parking
Corporate gym membership discount
Annual Salary Review
Employee discount (50% on Skip Hire, other discounts on group services)
Progression opportunities
Be part of a progression family run business
24 hour unlimited access to mental health support

What are our core values?

If these values align with yours you are in the right place!

Honesty - We believe that honesty in all matters is the best policy.

Family values - We operate as a family unit with high moral standards, discipline and respect.

Hardworking - We are certain that nothing is impossible if you work hard enough at it.

Reliability - We pride ourselves on not letting people down and being true to our word.

Environmental sustainability - We aim to minimise the impact that our company has on the environment by reducing emissions and waste, and recycling a large proportion of our waste (90% plus). We truly believe in a greener future for generations to come.

Please apply if you are interested in this role and we will come back to you.

Quick apply

Refine Your Search

service advisor jobs in lydney, gls

Customer Service Advisor

Automotive Service Advisor

Motor Dealer Service Advisor

Customer Service Advisor (Metering)

Customer Service Advisor

Customer Service Advisor – Courier & Logistics

Senior Service Advisor

Service Advisor

Parts Advisor

Service & Aftersales Advisor

Student Services Advisor (Disability & Inclusion)

Workshop Controller

Jaguar Land Rover Service Advisor

Mercedes-Benz Parts Advisor

Customer Service Advisor - Monday to Friday

Part-Time Customer Service Advisor (Driver Care)

Credit Management - Customer Service Adviser

Customer Service Adviser - Credit Management

Customer Service Advisor Apprenticeship – Johnsons Mazda Gloucester

Product Sales Advisor - Bristol

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