Technical support Work, Jobs in Strood, Ken (with Salaries)

Product Support Specialist
The Good Travel Collective —Royal Tunbridge Wells
- £29,000 - £34,000 a year
- Full-time
- Hybrid work
- Software troubleshooting
- Customer service
- Hotel
- Free parking
- Health & wellbeing programme
Quick apply
Technical Support and Repair Apprentice
AKR Growth —Chatham
- £12,000 - £25,000 a year
- Hybrid work
- Microsoft Office
- Computer networking
- In-person
Quick apply
Technical Support Specialist (Hybrid)
CameraMatics —Sidcup
- Hybrid work
- Computer Science
- Computer networking
- Organisational skills
5d
Technical Support Engineer II, Triage & Discovery
Alloy —London
- SQL
- JavaScript
- Travel
1st Line IT Support
Trooli —West Malling
- £25,000 - £26,000 a year
- Full-time
- Azure
- Databases
- Scripting
- Employee discount
- Gym membership
Quick apply
14d
Compliance Technical Support Officer
Cambridgeshire County Council —Weald
- £41,958 - £44,822 a year
- Microsoft Office
- Databases
- Administrative experience
- Annual leave
- Employee discount
5d
2nd Line Engineer
Akita Systems Ltd —Sevenoaks
- £30,000 - £35,000 a year
IT Support Engineer (1st to 2nd Line Progression)
3Gi Technology Ltd —Brentwood
- £28,000 - £32,000 a year
- Full-time
- In-person
- Communication skills
- Free parking
- Sick pay
Quick apply
6d
IT Support Technician
EduNet ICT Ltd —Dagenham
- From £30,000 a year
- Full-time
- Maintenance
- Windows
- Computer skills
Quick apply
11d
Customer Support and Product Specialist
QuantumLoopAI —London
- £26,500 a year
- Full-time
- Software troubleshooting
- Customer service
- Analysis skills
Quick apply
1st Line Engineer
Akita Systems Ltd —Sevenoaks
- £26,000 - £30,000 a year
- Computer literacy
- Computer skills
4d
IT Apprentice
QA Apprenticeships —Sevenoaks
- £16,000 a year
- Full-time
Customer & Technical Services Specialist
Monitor Audio Ltd —Rayleigh
- £21,200 - £25,000 a year
- Full-time
- Customer service
- Microsoft Office
- Communication skills
- Free parking
- Employee discount
Quick apply
1st Line IT Support Apprentice Training for SecOps / CloudOps
3Gi Technology Ltd —Brentwood
- £16,640 a year
- Full-time
- Maintenance
- In-person
- Communication skills
- Free parking
- Work from home
Quick apply
11d
Junior Web Support Specialist
Safetech LTD —Rayleigh
- £8.00 - £12.71 an hour
- Full-time
Quick apply
IT Support Team Leader
Stonebridge Mortgage Solutions Limited —Basildon
- Full-time
- Supervising experience
- Continuous improvement
- Team management
- Employee assistance programme
- Employee discount
Quick apply
IT Field Engineer
Beechwood School —Royal Tunbridge Wells
- £32,000 - £35,000 a year
- Full-time
- Computer Science
- Windows
- Analysis skills
- Free parking
- Health & wellbeing programme
Quick apply
Application Support Analyst
Ki —London
- Full-time
- Hybrid work
- Microsoft Access
- Salesforce
- SQL
Quick apply
Service Desk Analyst
Southern Housing —Sittingbourne
- £30,186 a year
- Full-time
- In-person
- Annual leave
5d
2nd Line Helpdesk Engineer - Basildon or Yateley Office
Arc —Basildon
- £28,000 - £38,000 a year
- Hybrid work
- Customer service
- Computer networking
- SharePoint

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technical support jobs near strood, ken

Product Support Specialist

The Good Travel Collective
Royal Tunbridge Wells

Quick apply

Job details

Permanent | Full-time
£29,000 - £34,000 a year

Benefits

Free parking
Health & wellbeing programme
Cycle to work scheme
Company pension
Discounted gym membership
Employee assistance programme
Employee discount
Paid volunteer time
Referral programme
On-site parking

Qualifications

Software troubleshooting
Customer service
Technical support
Quality control
IT support

Full job description

Full time, Monday to Friday, 37.5 hours per week

Remote or Hybrid (2 days based from either our Hessle, East Yorkshire, Tunbridge Wells or Central London offices) with flexibility to travel to attend team meetings as and when required.

Salary: £29,000 - £34,000 per annum plus 10% bonus

The ‘Good’ things you can get:

Birthday day off work
Contributory Pension Scheme – matched up to 8%
Life Assurance – up to 4 x salary
Health cash plan including Gym and retail discounts
Employee Assistance Programme and Virtual GP
YuLife Wellbeing & ESG app
Employee Service Award Scheme recognising service levels with gifts, experiences and holidays
Family friendly policies including enhanced Mat/Pat leave and SPP
Free Will writing service
Employee Referral Scheme
Employee Volunteering days and matched charitable donations
Social events
Discounted Travel
Educational trips

The Good Travel Collective is looking for a Product Support Specialist to keep our travel technology running smoothly, adopted confidently and continuously improved as we grow. Sitting at the heart of 2nd line support, you’ll turn user challenges into smart fixes, support change, and help teams get the best from our platforms.

You’ll join a values-led business with bold five-year growth plans, backed by the wider John Good Group. If you enjoy solving technology problems, supporting end users and driving better ways of working, this is a brilliant opportunity to make a real impact.

This role is centered around technology support directly relating to travel systems rather than a generic IT role.

What you’ll be doing:

Be the go-to contact for colleagues who need support with our travel technology platforms.
Help roll out new technology and system improvements through testing, training and clear communication.
Troubleshoot issues across booking tools, mid-office systems and integrations.
Create practical training, user guides and best practice resources that people will use.
Use system performance data and user feedback to spot improvements and make them happen.

About you

You’ll be a confident Product Support Specialist with hands-on experience supporting technology in a Travel Management company. You’ll be curious, practical and motivated by helping people work smarter.

We’d love to hear from you if you bring:

Experience with online booking tools across air, hotel, rail and car.
Knowledge of profile management systems, GDS, product suites and quality control workflows.
Understanding of duty of care systems and support ticket management tools.
Strong process thinking and a confident approach to problem solving.
Excellent customer service, clear communication and a collaborative team mindset.

About us

Good Travel Management acquired and merged with CT Business Travel in October 2024 to become The Good Travel Collective. Today, we’re a £90m+ business with ambitious plans to double in size over the next five years. As part of the John Good Group, a sixth-generation family business, we’re driven by a strong commitment to People, Planet and Performance.

Diversity

We respect and value difference and seek to create an inclusive workplace which promotes and values the diversity of our employees. We believe in promoting an environment where everyone, from any background has access to the opportunities to grow and succeed.

Recruitment Agencies

Whilst we make every effort to directly source candidates for our live roles, we do have a very small, preferred supplier list on the occasion we may require additional support. We therefore do not accept speculative CVs and/or cold calls to our People Team or Hiring Managers.

GDPR

John Good Group care about your privacy and we are committed to processing your personal information in accordance with the GDPR Data Privacy Laws. By submitting your CV, you are agreeing to your personal data being retained in a secure location for up to 6 months to enable us to match and notify you of suitable opportunities. After this period your information will be confidentially destroyed.

Pay: £29,000.00-£34,000.00 per year

Benefits:

Company pension
Cycle to work scheme
Free parking
Health & wellbeing programme
On-site parking
Paid volunteer time

Application question(s):

Do you have experience in supporting Travel system products?

Work Location: Hybrid remote in Royal Tunbridge Wells TN2 3XF

Quick apply

Refine Your Search

technical support jobs in strood, ken

Product Support Specialist

Technical Support and Repair Apprentice

Technical Support Specialist (Hybrid)

Technical Support Engineer II, Triage & Discovery

1st Line IT Support

Compliance Technical Support Officer

2nd Line Engineer

IT Support Engineer (1st to 2nd Line Progression)

IT Support Technician

Customer Support and Product Specialist

1st Line Engineer

IT Apprentice

Customer & Technical Services Specialist

1st Line IT Support Apprentice Training for SecOps / CloudOps

Junior Web Support Specialist

IT Support Team Leader

IT Field Engineer

Application Support Analyst

Service Desk Analyst

2nd Line Helpdesk Engineer - Basildon or Yateley Office

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