Delivery manager Work, Jobs in Chaddesden, Dby (with Salaries)

Service Delivery Manager
Link Integrated Security Solutions Limited —Mansfield
- £45,000 - £55,000 a year
- Full-time
- Customer service
- Data analysis skills
- Microsoft Office
- Sick pay
Quick apply
Manager Service Delivery & Transport
Bleckmann Solutions UK Ltd —Burton-On-Trent
- £85,000 - £95,000 a year
- Full-time
- Management
- Customer service
- Bachelor's degree
- Annual leave
- Employee assistance programme
Quick apply
Service Delivery Team Manager
Sherwood Forest Hospitals NHS Foundation Trust —Ilkeston
- £49,387 - £56,515 a year
- Full-time
10d
Global Senior Manager, Customer Happiness (1 year contract)
DECIEM —Nottingham
- Hybrid work
- Management
- Analysis skills
- Annual leave
- Employee assistance programme
KIDSWEAR AND MENSWEAR DERBY SECTION MANAGERS
INDITEX —Derby
- Full-time
- Mentoring
- Computer skills
- Training & development
Quick apply
Night Manager - Derby
Morrisons —Derby
- Night shift
- Customer service
- Team management
- Training & development
- Employee discount
Quick apply
Customer Services Manager (18 Months FTC)
Mediq —Castle Donington
- £50,000 - £60,000 a year
- Continuous improvement
- Training & development
- Communication skills
- Employee assistance programme
- Sick pay
13d
Programme Delivery Lead
Riviera Travel —Burton-On-Trent
- £590 - £680 a day
- Full-time
- Hybrid work
- PMP
- ERP systems
- Agile
Quick apply
Team Leader
Reed In Partnership —Derby
- £33,750 - £41,000 a year
- Full-time
- Continuous improvement
- Training & development
- Annual leave
- Flexible schedule
12d
Trading Team Manager
B&Q —Derby
- £33,000 - £36,000 a year
- Part-time
- Customer service
- Team management
- Annual leave
- Employee assistance programme
3d
Account Manager - Derby
One Big Circle —Derby
- £40,000 - £45,000 a year
- Full-time
- Microsoft Powerpoint
- Microsoft Word
- Business development
Quick apply
6d
Dispatch Team Leader
Posh Nosh —Ilkeston
- £30,000 - £35,000 a year
- Overtime
- Continuous improvement
- Organisational skills
- In-person
Quick apply
11d
Account Manager
DHL —Derby
- Up to £50,000 a year
- Data analysis skills
- Analysis skills
6d
Warehouse Flow Room Manager
DHL —Derby
- £45,000 - £51,000 a year
- Management
- Warehouse experience
- Leadership
- Free parking
Deputy Director Delivery & Transformation
NHS Lincolnshire Integrated Care Board —Chesterfield
- £112,782 - £129,783 a year
- Full-time
4d
Key Account Manager
Assystem —Derby
- CRM software
- Engineering
- Business development
- Annual leave
- Referral programme
Outbound Shift Manager
HelloFresh —Derby
- Hybrid work
- Analysis skills
- Continuous improvement
- Quality control
- Work from home
- Employee assistance programme
Quick apply
14d
Territory Manager Trade Direct
PPG —Derby
- Full-time
- Computer literacy
- Analysis skills
- Travel
- Employee discount
Quick apply
Operations Team Leader
The Pallet Network —Swadlincote
- £36,001.71 - £47,988.87 a month
- Full-time
- Computer literacy
- Continuous improvement
- Computer skills
- Free parking
- Employee discount
Quick apply
10d
Customer Service Manager
First Fence —Swadlincote
- £35,000 - £37,000 a year
- Full-time
- CRM software
- Microsoft Office
- Analysis skills
- Annual leave
- Employee discount
Quick apply
11d

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Service Delivery Manager

Link Integrated Security Solutions Limited
Mansfield

Quick apply

Job details

Permanent | Full-time
£45,000 - £55,000 a year

Benefits

Casual dress
Company car
Cycle to work scheme
Company pension
Sick pay
On-site parking

Qualifications

Customer service
Data analysis skills
Microsoft Office
Project management
Leadership

Full job description

Head of Service Delivery

Salary: £45,000 - £55,000 + Bonus + Company Vehicle/Car Allowance

Location: Mansfield

Reporting to: Managing Director

This isn’t just another Service Manager role.

We’re looking for someone who wants to build something.

Someone who enjoys improving businesses, developing great people and creating a service operation that customers genuinely recommend.

You’ll inherit a solid team, an established customer base and the opportunity to influence how the business grows over the next few years.

If you’re motivated by improving performance, building culture and delivering exceptional customer experiences, not simply keeping the wheels turning, we’d love to hear from you.

About the Role

As Head of Service Delivery, you’ll lead our entire service function across maintenance, reactive call-outs and small works.

You’ll be responsible for ensuring our engineers have everything they need to deliver an outstanding customer experience whilst continually improving operational efficiency, profitability and team performance.

This is a highly visible leadership position reporting directly to the Managing Director, giving you the opportunity to shape strategy, influence investment decisions and play a significant role in the future growth of the business.

Must have

a minimum of 10 years' hands-on experience across multiple disciplines including fire detection, intruder alarms, CCTV, access control and associated life safety systems.

What You’ll Be Responsible For

Leading a High-Performing Service Operation

You’ll take ownership of the day-to-day delivery of our service department, ensuring customers receive consistently outstanding levels of service whilst maintaining operational excellence.

You’ll continually improve:

SLA performance
First-time fix rates
Engineer utilisation
Response times
Customer satisfaction
Service profitability

Building an Exceptional Team

Our engineers are the heart of our business.

You’ll recruit, develop, coach and inspire a team that enjoys coming to work, takes pride in what they do and delivers consistently high standards.

You’ll create a culture built around:

Accountability
Continuous improvement
Collaboration
Professional development
Recognition

Delivering Outstanding Customer Relationships

You’ll build trusted relationships with key customers, become the senior point of escalation when needed and work proactively to improve retention and customer satisfaction.

You’ll regularly review performance with customers, identify opportunities for improvement and work alongside our commercial teams to strengthen long-term partnerships.

Driving Commercial Performance

You’ll understand that exceptional service and commercial success go hand in hand.

You’ll monitor service performance, control operational costs, improve efficiency and identify opportunities to grow recurring revenue whilst maintaining exceptional customer service.

Providing Technical Leadership

You’ll support our teams with your technical expertise across:

Fire Detection & Alarm Systems
CCTV
Access Control
Intruder Alarms
Emergency Voice Communication
Electronic Article Surveillance

You’ll also champion new technology, modern service systems and continuous innovation.

About You

You’ll probably already be leading a successful service department within the Fire & Security sector and now be looking for a role where you can genuinely influence the future of a business.

You’ll bring:

Proven leadership experience within Fire & Security
A track record of improving operational performance
Strong commercial awareness
Experience managing KPIs and service delivery
Excellent customer relationship skills
The ability to lead, motivate and develop people
Strong technical understanding of fire and security systems
A proactive mindset with a passion for continuous improvement

What Success Looks Like

Within your first 12 months you’ll have:

Improved service KPIs across the business
Increased customer satisfaction
Reduced reactive issues
Improved engineer engagement and retention
Increased operational efficiency
Enhanced profitability
Introduced new ideas, systems and improvements
Become a trusted member of the senior leadership team

What We Offer

£45- £55,000 basic salary
Annual performance bonus
Company vehicle or car allowance
Pension
Ongoing professional development
Modern systems and technology
A genuine opportunity to shape the future of the business
Clear progression towards Operations Director

Pay: £45,000.00-£55,000.00 per year

Benefits:

Casual dress
Company car
Cycle to work scheme
On-site parking
Sick pay

Work Location: In person

Quick apply

Refine Your Search

delivery manager jobs in chaddesden, dby

Service Delivery Manager

Manager Service Delivery & Transport

Service Delivery Team Manager

Global Senior Manager, Customer Happiness (1 year contract)

KIDSWEAR AND MENSWEAR DERBY SECTION MANAGERS

Night Manager - Derby

Customer Services Manager (18 Months FTC)

Programme Delivery Lead

Team Leader

Trading Team Manager

Account Manager - Derby

Dispatch Team Leader

Account Manager

Warehouse Flow Room Manager

Deputy Director Delivery & Transformation

Key Account Manager

Outbound Shift Manager

Territory Manager Trade Direct

Operations Team Leader

Customer Service Manager

I want to receive the latest job alerts for delivery manager in chaddesden, dby

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