Front office Work, Jobs in Ards, Dow (with Salaries)

Patient Support Associate
TFP Fertility —Belfast
- Weekend availability
- Microsoft Office
- Administrative experience
- Data entry
Postperson with Driving
Royal Mail Group —Belfast
- £13.68 an hour
- Part-time
- Customer service
- Employee discount
Client Lifecycle Onboarding Analyst 1
TP ICAP —Belfast
- Full-time
- Microsoft Powerpoint
- Microsoft Word
- Microsoft Excel
KYC/CDD Team Lead
G MASS —Belfast
- Hybrid work
- Team management
- Quality control
- Leadership
Quick apply
Reception & Event Host
Portico Corporate Reception Management —Belfast
- £26,632 a year
- Full-time
- Organisational skills
- Front desk
- Guest services
- Annual leave
- Life insurance
Quick apply
1d
Compliance Surveillance Associate
TP ICAP —Belfast
- Full-time
- Microsoft Word
- Mentoring
- Training & development
UX Designer, Manager - Financial Services - Deloitte Digital
Deloitte —Belfast
- Hybrid work
- Financial services
11d
Senior Consultant - Manager, HR Apps - Workday Functional Recruitment, Human Capital
Deloitte —Belfast
- Hybrid work
- Recruiting
Sales Executive
Mervyn Stewart —Belfast
- From £30,000 a year
- Full-time
- Customer service
- Computer literacy
- Organisational skills
- Annual leave
- Employee discount
Quick apply
8d
Front Office Assistant Manager
Hilton Belfast —Belfast
- Weekend availability
- Front desk
- Communication skills
- Employee discount
- Referral programme
Quick apply
Senior Product Manager
Kadence —Belfast
- Hybrid work
- Leadership
- Communication skills
- Analytics
Global Financial Crimes Senior Investigator
Bank of America —Belfast
- Full-time
- Microsoft Excel
- Bachelor's degree
- No degree
Senior Consultant - Senior Manager, HR Apps, Workday Integrations, Human Capital
Deloitte —Belfast
- Hybrid work
- Mentoring
Capital & Liquidity, Program Execution & Transformation, SVP
Citi —Belfast
- Full-time
- Hybrid work
- Bachelor's degree
- No degree
- Business
- Annual leave
- Employee assistance programme
Concierge
The Bedford Hotel Belfast —Belfast
- Full-time
- Bar
- Hotel
- Front desk
Quick apply
3d
Customer Service Volunteer (Belfast)
British Red Cross Volunteer —Belfast
- Computer literacy
- English
- Computer skills
2d
Concierge
The Merchant Hotel —Belfast
- Full-time
- Hotel
- Front desk
Quick apply
4d
Product Marketing Manager
TeamFeePay —Belfast
- Full-time
- Hybrid work
- Spanish
- Marketing
- Business
- Free parking
Quick apply
Qualified Dental Nurse/Receptionist
AFFINITY DENTAL CARE —Lisburn
- £25,420.00 - £38,298.92 a year
- Full-time
- English
- Patient care
- Organisational skills
- Free parking
Quick apply
Assistant Night Manager
Titanic Hotel Belfast —Belfast
- £27,550 a year
- Full-time
- Hotel
- Annual leave
- Employee discount
Quick apply

I want to receive the latest job alerts for front office in ards, dow

By signing in to your account, you agree to SimplyHired's Terms of Service and consent to our Cookie and Privacy Policy.

Patient Support Associate

TFP Fertility -
Belfast

Apply Now

Job details

Full-time

Benefits

Company pension

Qualifications

Customer service call handling
Inbound customer enquiry call handling
Clinical record keeping
Updating electronic health records
Administrative support experience
Filing
Scanning
Microsoft Office Suite
Patient service
Microsoft Office
Administrative experience
Medical reception and administration experience
Client services
Data entry
Electronic patient record systems
Customer support
Typing
Patient record updating
Managing patient records
Communication skills
Time management

Full job description

On-site
- Belfast, Northern Ireland
Patient Support

Job description

We at TFP, are looking for brilliant minds and passionate hearts to help us shape the future of fertility. We are one of the largest fertility service providers in Europe operating our IVF clinics and egg/sperm freezing banks in the UK and Poland. We have embarked on the mission to use technology to provide patients with a memorable best-in-class fertility journey that leads to the best outcome starting a family!

At TFP, we offer all our patients the care, understanding and expertise that help to bring dreams to life. We are passionate about what we do, which reflects our commitment to creating lives and changing lives.

Science research and innovation are key to how we work and have led to us pioneering fertility treatment for more than 35 years. Many of our clinicians are internationally renowned specialists and we regularly share knowledge across our clinics to further improve our success. Join us at TFP Fertility, where your passion and expertise can contribute to our legacy of excellence.

The Role:
Are you passionate about delivering exceptional customer service? Could you help support our patients along every step of their journey? We’d love to hear from you. We’re looking for someone to join our amazing Patient Support team, providing exceptional customer care and an efficient administration service for all our patients.

Your focus in this role will be providing first class customer experience at our TFP Belfast Fertility Clinic. Working as part of a close-knit team, you will be the central point for our patients, staff and visitors, handling a broad range of enquiries in person, by telephone and email.

You’ll assist patients with a broad range of queries including funding, appointments, test results and the different steps they’ll be taking along the fertility journey. You’ll work closely with our satellite services, local NHS Consultants and any other related organisations to help answer their queries promptly and efficiently.

We’re passionate about helping our teams to be at their best, so we’ll work with you to ensure you’re fully supported both personally and professionally. With opportunities to develop within your role in Patient Support, you’ll work to a programme to build your skills and experience.

This is a full-time position working 37.5 hours per week

There will be a weekend shift required on a rotational basis of 1:4

The Location:

Belfast Fertility was established in 2013 and is Northern Ireland’s longest standing private IVF clinic. Due to the passion, expertise and reputation of our team, Belfast Fertility has grown and now performs approximately 500 fresh cycles and 400 frozen cycles per year. Conveniently located in a business park setting on the outskirts of Belfast, adjacent to J1 of the M2, there is ample free parking for staff & patients at the front of the building. Belfast Fertility was awarded Northern Irelands Fertility Clinic of the Year 2022 at the prestigious GHP Healthcare and Pharma awards.

Job requirements

Key Responsibilities:

Promptly and professionally managing initial enquiries via telephone/email within 24 hours of receipt.
Effective processing of all GP, consultant and self-referrals within 3 days.
Dealing with all satellite clinics and ensuring that communication is of a high standard to deliver a seamless patient pathway.
Explaining the processes to new patients and those seeking treatment.
Ensuring that patients’ records and correspondence are correctly filed.
To be conversant with the patient database for recording and maintaining patient information, including the appointment and invoicing system.
Ensuring that all communication with the patient is documented in the patient database.
Ensuring that money has been received for all appointments that require to be paid for in advance and follow up where necessary.
To carry out the scanning and allocating of patient notes, invoices and other paperwork, as required, into the computer system.

Qualifications and Experience:

Educated to Higher Level
Experience working in an administration role.
Experience working with patients / customers both face-to-face and over the telephone
Skills & competencies normally associated with relevant administration experience.
Proficient knowledge and experience of Microsoft Office Packages
Excellent keyboard/IT skills
Excellent oral and written communication skills and manner
Ability to communicate effectively with staff and patients over the telephone and face-to-face
Excellent time management skills
Commitment to delivering a high-quality patient experience.
Be comfortable asking for payments and taking payments from patients
High level of customer orientation
High level of resilience and empathy

Location: TFP Belfast Fertility

Salary: Competitive (Depending on experience)

Working Hours: 37.5

Shift times are 09.00-17.00

There will be a weekend shift required on a rotational basis of 1:4

Pension: Dual contribution pension scheme

Holiday Entitlement: 27 Days + Bank holidays (pro rata)

Apply Now

Refine Your Search

front office jobs in ards, dow

Patient Support Associate

Postperson with Driving

Client Lifecycle Onboarding Analyst 1

KYC/CDD Team Lead

Reception & Event Host

Compliance Surveillance Associate

UX Designer, Manager - Financial Services - Deloitte Digital

Senior Consultant - Manager, HR Apps - Workday Functional Recruitment, Human Capital

Sales Executive

Front Office Assistant Manager

Senior Product Manager

Global Financial Crimes Senior Investigator

Senior Consultant - Senior Manager, HR Apps, Workday Integrations, Human Capital

Capital & Liquidity, Program Execution & Transformation, SVP

Concierge

Customer Service Volunteer (Belfast)

Concierge

Product Marketing Manager

Qualified Dental Nurse/Receptionist

Assistant Night Manager

I want to receive the latest job alerts for front office in ards, dow

Related Searches

Explore jobs in more locations

Job description

Job requirements

Jobseeker tools

Employer Tools

Browse

Stay Connected