Support apprentice Work, Jobs in Faversham, Ken (with Salaries)

IT Service Desk Apprentice
QA Apprenticeships —Dover
- £23,151.50 a year
- Hybrid work
- Microsoft Word
- Microsoft Excel
- Oracle
- Annual leave
- Employee assistance programme
8d
Purchase Ledger Apprentice
Thanet Earth —Birchington
- £10.85 - £12.71 an hour
- Full-time
- Microsoft Word
- Microsoft Excel
- Microsoft Outlook
- Free parking
- Health & wellbeing programme
Quick apply
8d
Apprentice
STS Tyre Pros —Canterbury
- £16,505.60 - £25,263.13 a year
- Full-time
- English
- School
- Employee discount
Technical Support and Repair Apprentice
AKR Growth —Dover
- £12,000 - £25,000 a year
- Hybrid work
- Microsoft Office
- Computer networking
- In-person
Quick apply
Solicitor Apprentice Pathway Programme
Kingsfords —Ashford
- No experience needed
Apprentice Business Administrator
SUEZ —Southend-on-Sea
- £25,065 a year
- Weekend availability
- Microsoft Office
- Communication skills
- School
3d
R2R103963 - 132093 - Digital Communications Apprentice
South End City Council —Southend-on-Sea
- £6,366.65 - £15,434.30 a year
- Hybrid work
- Customer service
- Mentoring
- Communication skills
- Annual leave
10d
Retail Assistant (Opticians)
Boots —Ashford
- Weekend availability
- Travel
- Employee assistance programme
- Employee discount
10d
Postperson with Driving
Royal Mail Group —Margate
- £13.68 an hour
- Part-time
- Employee discount
Apprentice/Trainee Dental Nurse
Smileology - Thorndike Implant and Dental Centre —Maidstone
- From £8 an hour
- Full-time
- Customer service
- Driving
- In-person
- Employee assistance programme
- Employee discount
Quick apply
4d
Apprentice Educator
Busy Bees —Ashford
- £10.50 an hour
- Full-time
- Mentoring
- Employee assistance programme
- Employee discount
Early Years Practitioner apprentice at Meadow Nursery
Meadow Nursery at the Millmead Children's Centre —Margate
- From £8 an hour
- Full-time
- English
- In-person
Quick apply
10h
Apprentice Teaching Assistant
Oasis Community Learning —Gillingham
- Full-time
- Supervising experience
- Communication skills
- Teaching
Joiner
Places for People —Ashford
- £37,708.84 a year
- Overtime
- IT
- Annual leave
- Sick pay
Workshop Controller /Foreman (Automotive)
VICTORIA GARAGE —Whitstable
- £39,000 a year
- Full-time
- Organisational skills
- In-person
- Hand tools
- Annual leave
- Employee discount
Quick apply
2d
Business Admin Apprenticeship
Hayley Group —Gillingham
- £16,640 a year
- Full-time
- Microsoft Office
- Administrative experience
- Organisational skills
- Annual leave
Quick apply
14d
Retail Trainer - Kent
FIND. —Maidstone
- £30,213 a year
- Full-time
- Hybrid work
- Management
- Supervising experience
- Driving
12d
Assessment Coordinator
The JGA Group —Chatham
- £28,000 a year
- Full-time
- Military
- Organisational skills
- IT
Quick apply
9d
Maintenance Technician, LCY8 RME, LCY8 RME
Amazon UK Services Ltd. —Rochester
- Weekend availability
- Maintenance
- Flexible schedule
Level 2/3 Nursery Practitioner
The Old Station Nursery —Canterbury
- £27,164 - £27,539 a year
- Full-time
- Free parking
- Employee discount
Quick apply

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IT Service Desk Apprentice

QA Apprenticeships -
Dover

Apply Now

Job details

Apprenticeship
£23,151.50 a year
8 days ago

Benefits

Cycle to work scheme
Annual leave
Company pension
Employee assistance programme
Employee discount
Car scheme

Qualifications

Microsoft Word
Microsoft Excel
Oracle
Microsoft Outlook
Customer service
GCSE
Microsoft Office
Change management
SQL
Analysis skills
Computer hardware
Organisational skills
Cybersecurity
Communication skills
Intune

Full job description

Start your career in IT Support with Dover District Council!

You will deliver first and second line technology support for the Council. First line will be through a service desk function and second line through investigation, use of tools, and detailed knowledge.

Responsibilities:

Ensuring availability of services to staff, councillors and residents
Setup, securing, deployment and support of endpoint devices (laptops, desktops, mobile phones/tablets)
Keeping assets up-to-date on systems such as equipment register, Intune
Supporting line of business applications
Keeping software on endpoint devices up-to-date, prioritising updates to software versions with known vulnerabilities
Troubleshooting and resolving issues on endpoints, servers, audio video equipment, telephony and other technology used by staff and Councillors
Log and keep support tickets up-to-date. Creating knowledge articles to share knowledge with other support staff when needed
Implementing IT changes that have been approved via change control process
Keep databases of software and assets up-to-date
Proactively monitoring consoles in Microsoft 365, in an attempt to resolve issues early
Creating, configuring and removing user accounts and attributed systems such as telephony
Administer databases, including SQL and Oracle

Desirable skills:

Basic understanding of information technology principles, including computer hardware, software, mobile devices, networking and cloud-based services
Understanding of customer service principles and the importance of providing a high-quality support service
Knowledge of cyber security best practices, including password management, data protection and information security
Awareness of IT Service Management processes, including incident, request and change management
Excellent communication skills, both verbal and written, with the ability to explain technical information to non-technical users
Strong customer service skills with a positive and professional approach
Good problem-solving and analytical skills with the ability to investigate and resolve technical issues
Ability to prioritise workload effectively and manage competing demands
Competent in the use of Microsoft Office applications, including Outlook, Word, Excel and Teams
Ability to work independently and as part of a team
Good organisational skills with attention to detail and accuracy
Ability to maintain confidentiality and handle sensitive information appropriately
Willingness to learn new technologies and develop technical knowledge

The following experience would also be beneficial:

Experience of using computer hardware, software and mobile technologies in an educational, voluntary, personal or work environment
Experience of providing customer service or support to users, customers or colleagues
Experience of working collaboratively as part of a team
Experience of managing and completing tasks to agreed deadlines
Experience of troubleshooting technical issues and identifying practical solutions

Entry requirements:

3 GCSEs (or equivalent) at grades 4+ (A-C) in any subject
GCSE Maths and English (or equivalents) at grades 3+ (D or above)
Prospective apprentices must not hold an existing qualification at the same or higher level as this apprenticeship is in a similar subject

You may also have a combination of qualifications and experience which demonstrate the minimum foundation needed for the programme. In this instance you could still be considered for the programme.

If you hold international equivalents of the above qualifications, at the time of your application you must be able to provide an official document that states how your international qualifications compare to the UK qualifications.

For more information please visit the UK ENIC website.

We offer a comprehensive employee benefits package, including:

22 days annual leave plus public holidays
A flexible working environment that encourages a good work-life balance
Health and wellbeing support
Local Government Pension Scheme (LGPS)
A remote working policy with the option of home/hybrid working (dependant on role)
Continued professional development

As well as access to the following:

Free access to Vita Health Group employee assistance programme
Free eye test and contribution towards glasses when required for Visual Display Unit (VDU) use
Benenden Healthcare membership
Cycle2Work scheme
Civil Service Sports Council (CSSC) membership
Store discounts with Vivup employee benefits
Leisure Center discounted corporate membership
Additional Voluntary Pension Contributions (AVCs)
Low emission car lease scheme

Future prospects:

90% of QA apprentices secure permanent employment after completing: this is 20% higher than the national average.

About QA:

Our apprenticeships are the perfect way to gain new skills, earn while you learn, and launch yourself into an exciting future. With over 50,000 successful apprenticeship graduates, we're a top 50 training provider, dedicated to helping you succeed.

Interested? Apply now!

Apply Now

Refine Your Search

support apprentice jobs in faversham, ken

IT Service Desk Apprentice

Purchase Ledger Apprentice

Apprentice

Technical Support and Repair Apprentice

Solicitor Apprentice Pathway Programme

Apprentice Business Administrator

R2R103963 - 132093 - Digital Communications Apprentice

Retail Assistant (Opticians)

Postperson with Driving

Apprentice/Trainee Dental Nurse

Apprentice Educator

Early Years Practitioner apprentice at Meadow Nursery

Apprentice Teaching Assistant

Joiner

Workshop Controller /Foreman (Automotive)

Business Admin Apprenticeship

Retail Trainer - Kent

Assessment Coordinator

Maintenance Technician, LCY8 RME, LCY8 RME

Level 2/3 Nursery Practitioner

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