Line technician Work, Jobs in Lancing, Wsx (with Salaries)

3rd Line MSP Service Desk Technician
Kogo Limited —East Grinstead
- £44,000 - £50,000 a year
- Full-time
- Azure
- Windows
- Travel
- Free parking
- Bereavement leave
Quick apply
1d
Accuracy Checking Technician / Pharmacy Services Assistant (Full Time))
Greens Pharmacy —Shoreham by Sea
- £13 - £16 an hour
- Full-time
- English
- Patient care
- In-person
- Employee discount
Quick apply
7d
Repairs and Maintenance Supervisor
Southern Housing —Sussex
- £45,000 a year
- Full-time
- CRM software
- Computer literacy
- Mentoring
- Annual leave
12d
Specialist Technician in Engineering
Worthing College —Worthing
- £26,238 - £26,334 a year
- Full-time
- Annual leave
- Employee assistance programme
7d
Pharmacy Technician (Full time)
Ashdown Medical Group —Forest Row
- £16.40 - £22.00 an hour
- Full-time
- Hybrid work
- English
- Patient care
- Communication skills
- Annual leave
- Work from home
Quick apply
6d
Manufacturing Technician - Machinist
Elekta —Crawley
- English
- Assembly
- In-person
- Annual leave
Service Technician
Marshall Motor Group —Crawley
- £40,101 a year
- Weekend availability
- Annual leave
- Employee discount
Quick apply
Test Technician
L3Harris Technologies —Brighton
- Computer literacy
- Continuous improvement
- Quality control
7d
Senior Structural Engineer/ CAD Designer
J C Portable Site Accommodation Ltd —Chichester
- £35,100 - £45,000 a year
- Full-time
- AutoCAD
- CAD
- First Aid Certification
- Free parking
- Annual leave
Quick apply
4d
EHS Specialist
Wood —Worthing
- Full-time
- Hybrid work
- Engineering
- Master's degree
- Bachelor's degree
- Annual leave
- Life insurance
11d
Trainee Behaviour Analysis Graduate (Adult Social Care)
Jigsaw Trust —Cranleigh
- £25,000 a year
- Part-time
- Master's degree
- Supervising experience
- Bachelor's degree
- Free parking
- Store discount
Quick apply
Trainee SEN Teacher
Jigsaw Trust —Cranleigh
- From £26,458 a year
- Part-time
- Master's degree
- In-person
- Café
- Free parking
- Store discount
Quick apply
SEN BEHAVIOUR ANALYST (GRADUATE)
Jigsaw Trust —Cranleigh
- From £26,458 a year
- Part-time
- Master's degree
- Bachelor's degree
- Psychology
- Free parking
- Store discount
Quick apply
BMW & MINI Parts Advisor
Vines Group —Crawley
- £32,000 - £34,000 a year
- Full-time
- Computer literacy
- Computer skills
- Communication skills
- Employee discount
Quick apply
5d
Design Lead
UK Power Networks —Crawley
- £99,127 a year
- Hybrid work
- Management
- Analysis skills
- Contracts
- Annual leave
- Employee assistance programme
6d
Forestry Technician
Plumpton College —Lewes
- Up to £29,762 a year
- Communication skills
- Free parking
- Annual leave
13d
MS Dynamics NAV Support Technician with Systems Development
Aspinal of London —Fernhurst
- Full-time
- Hybrid work
- Computer Science
- No degree
- APIs
- Employee discount
Quick apply
SEN Teaching Assistant
Jigsaw Trust —Cranleigh
- From £26,458 a year
- Part-time
- Master's degree
- In-person
- Café
- Free parking
- Store discount
Quick apply
General Technician - Hair & Beauty
Brighton Metropolitan College (Central) —Brighton
- £26,045 - £26,141 a year
- Monday to Friday
- English
- First Aid Certification
- Cleaning
- Annual leave
- Employee assistance programme
4d
Water Technician - Level 2
Mitie —Crawley
- £34,000 - £36,000 a year
- Full-time

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line technician jobs near lancing, wsx

3rd Line MSP Service Desk Technician

Kogo Limited -
East Grinstead

Quick apply

Job details

Full-time
£44,000 - £50,000 a year
1 day ago

Benefits

Free parking
Company pension
Company events
Bereavement leave
Sick pay
On-site parking

Qualifications

Microsoft Windows Server
Technical troubleshooting
Cloud infrastructure
Azure
Stakeholder liaison
Mentoring junior staff
Microsoft Exchange
Windows
Network infrastructure
Firewall
DHCP
Service restoration
Virtualisation
Mentoring
SharePoint
Technical writing
Mac OS
Customer support
Customer interaction
Root cause analysis
Communication skills
Microsoft Azure
IaaS
Help desk

Full job description

We are an agile, growing Managed Service Provider (MSP) providing premium B2B IT support and cybersecurity services for small to medium businesses across the South East. So if you are experienced in 3rd line support and want to work for a company that positively recognises your technical ability and skills, Kogo could be your next step.

General Summary

Reporting to the Service Desk Manager, the 3rd Line Service Desk Technician is responsible for providing advanced technical support and acting as the final escalation point for complex incidents and service requests. This role requires strong troubleshooting capability across a broad range of technologies, along with the ability to mentor junior engineers and contribute to maintaining high service standards.

The role is a mix of technical escalation, customer interaction, and proactive service improvement within a fast-paced MSP environment.

Duties and Responsibilities

Act as the primary escalation point for complex technical issues from 1st and 2nd Line engineers
Investigate, diagnose and resolve advanced incidents across infrastructure, networking, and cloud platforms
Provide support for both cloud (Microsoft 365 / Azure) and on-premise environments
Take ownership of major or high-priority incidents through to resolution
Mentor and support 1st and 2nd Line engineers, sharing knowledge and best practices
Work closely with the Service Desk Manager to improve processes, efficiency and service delivery
Communicate effectively with clients, including providing technical explanations and updates
Liaise with third-party vendors and escalate issues where required
Contribute to maintaining accurate and up-to-date technical documentation
Participate in an on-call rota to provide out-of-hours support
Attend customer sites where required to support issue resolution or implement change
Assist in identifying underlying problems and recurring issues, contributing to long-term fixes
Assisting with Project Delivery

Technical Environment

You will be working across a wide range of technologies including:

Microsoft Windows Desktop operating systems
macOS (limited support)
Windows Server (on-premise infrastructure)
Microsoft 365 (Exchange Online, SharePoint, Teams)
Microsoft Azure (IaaS, identity, virtual machines)
Active Directory, Group Policy, DNS, DHCP
Networking hardware and firewalls (DrayTek, WatchGuard, UniFi)
Virtualisation technologies (primarily Hyper-V)
Backup solutions, endpoint security and general MSP tooling

Skills and Experience

5 years’ experience working within an MSP environment - THIS IS A MUST
Strong troubleshooting and root cause analysis skills
Proven experience handling escalations and complex support issues
Experience supporting both cloud and on-premise infrastructure
Solid networking knowledge including firewalls, VPNs, VLANs and Wi-Fi
Experience supporting Microsoft 365 and Azure environments
Ability to work independently and take ownership of tasks
Strong communication skills with both technical and non-technical users
Experience mentoring or supporting junior engineers

Desirable certifications or equivalent experience:

Microsoft 365 Certified: Endpoint Administrator Associate
Microsoft Certified: Azure Administrator Associate
Microsoft Certified: Identity and Access Administrator Associate
Microsoft Certified: Security Operations Analyst Associate
WatchGuard Network Security Essentials (Firebox)

Company Values

At Kogo, we expect all team members to embody our core values:

Customer Focused – Delivering an excellent customer experience and building trusted relationships
Good Communicator – Clearly explaining technical issues and keeping customers informed
Proactive in Nature – Identifying and addressing issues before they impact customers
Adaptable – Thriving in a fast-paced environment and responding positively to change
Good Team Member – Collaborating effectively and supporting colleagues across the business

Additional Information

Participation in an on-call rota is required
· Occasional travel to customer sites may be required

Pay: £44,000.00-£50,000.00 per year

Benefits:

Bereavement leave
Company events
Company pension
Free parking
On-site parking
Sick pay

Application question(s):

Are you working for an MSP or have recent MSP experience?

Work Location: In person

Quick apply

Refine Your Search

line technician jobs in lancing, wsx

3rd Line MSP Service Desk Technician

Accuracy Checking Technician / Pharmacy Services Assistant (Full Time))

Repairs and Maintenance Supervisor

Specialist Technician in Engineering

Pharmacy Technician (Full time)

Manufacturing Technician - Machinist

Service Technician

Test Technician

Senior Structural Engineer/ CAD Designer

EHS Specialist

Trainee Behaviour Analysis Graduate (Adult Social Care)

Trainee SEN Teacher

SEN BEHAVIOUR ANALYST (GRADUATE)

BMW & MINI Parts Advisor

Design Lead

Forestry Technician

MS Dynamics NAV Support Technician with Systems Development

SEN Teaching Assistant

General Technician - Hair & Beauty

Water Technician - Level 2

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