Work from home Work, Jobs in Newbold, Dby (with Salaries)

Customer Services Consultant (Holiday Travel)
Leger Shearings Group —Rotherham
- £26,000 a year
- Weekend availability
- Remote
- CRM software
- Writing skills
- Communication skills
- Annual leave
Merchandise Assistants (Sheffield)
National Ice Centre & Motorpoint Arena —Sheffield
- Remote
- Merchandising
- Maths
- Communication skills
- Annual leave
4d
Recovery Coordinator
Change Grow Live —Mansfield
- £28,557.79 - £32,802.41 a year
- Remote
- Communication skills
- Time management
- Annual leave
- Employee assistance programme
Achievement Officer Unaccompanied Asylum Seeking Children (UASC)
Nottinghamshire County Council —Nottingham
- Full-time
- Remote
- Communication skills
5d
Letting Agent
The Letting Experts —Chesterfield
- £70,000 - £100,000 a year
- Remote
Quick apply
Claims Supervisor
Gallagher Bassett —Manor
- £79,000 - £113,000 a year
- Remote
- Bachelor's degree
- Training & development
- Leadership
Product Owner – Claim Intake Modernization
Gallagher Bassett —Meadows
- £128,500 - £250,500 a year
- Remote
- Engineering
- Bachelor's degree
- Agile
Data & Insights Apprentice
QA Apprenticeships —Sheffield
- £24,500 - £25,000 a year
- Full-time
- Remote
- Data analysis skills
- Analysis skills
- Annual leave
- Employee assistance programme
4d
Advocate
Gallagher —Meadows
- £62,500 - £122,000 a year
- Full-time
- Remote
- Microsoft Word
- Organisational skills
- Communication skills
- Flexible schedule
Total Loss Claims Adjuster- Auto Liability
Gallagher Bassett —Manor
- £52,500 - £75,500 a year
- Remote
- Analysis skills
- Bachelor's degree
- Business
9d
Senior Claims Adjuster- Injuries & Litigation
Gallagher Bassett —Manor
- £68,500 - £98,000 a year
- Remote
- Analysis skills
- Bachelor's degree
- Business
8d
Concierge Specialist (General Ops) - Velocity Black (UK)
Capital One UK —Nottingham
- Weekend availability
- Remote
- Customer service
- Communication skills
- Annual leave
- Flexible schedule
1d
Senior Bodily Injury Claims Adjuster- AL
Gallagher Bassett —Manor
- £68,500 - £98,000 a year
- Remote
- Analysis skills
- Bachelor's degree
- Business
9d
Application Support Analyst (Nights)
Resonate Tech —Derby
- £40,000 - £45,000 a year
- 12 hour shift
- Remote
- DevOps
- English
- Mentoring
- Employee assistance programme
Quick apply
Final Mile Territory Manager
Evri —Sheffield
- £35,000 - £39,000 a year
- Full-time
- Remote
- Analysis skills
- Continuous improvement
- Organisational skills
Senior Workers Compensation Claims Adjuster - CT, NH, VT, RI, MA
Gallagher Bassett —Eastwood
- £66,000 - £94,500 a year
- Remote
- Master's degree
- Analysis skills
- Bachelor's degree
Workers Compensation Quality Performance Lead
Gallagher Bassett —Meadows
- £70,000 - £136,500 a year
- Remote
- Supervising experience
- Bachelor's degree
- Team management
Associate Analytics
Gallagher Bassett —Meadows
- £70,500 - £137,500 a year
- Remote
- Microsoft Powerpoint
- Computer Science
- Master's degree
Agentic AI Co-Founder / COO (100 % remote) (m/f/d)
EWOR GmbH —Sheffield
- Remote
- English
- Communication skills
2d
Assistant Vice President, Carrier Practice
Gallagher Bassett —Meadows
- £98,500 - £164,500 a year
- Full-time
- Remote
- Bachelor's degree
- Flexible schedule

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Customer Services Consultant (Holiday Travel)

Leger Shearings Group -
Rotherham

Apply Now

Job details

Full-time
£26,000 a year

Benefits

Annual leave

Qualifications

CRM software
Customer service call handling
Writing skills
Complaint handling
Customer interaction
Communication skills
Add-on sales

Full job description

Job Advert

Join our Award Winning Holiday travel team as a Customer Services Advisor!

Established for nearly 40 years, the Leger Shearings Group is the leading provider of escorted holidays across UK, Europe and worldwide by luxury coach, air, & cruise. We're really growing, and due to this success, we're now looking to expand our award winning team! As a Customer Services Advisor, you will support our close knit contact center to deliver a customer focused service for our customers. Handling all queries and acting as a first point of contact, you will provide great service which puts the customer at the heart of what you do. Based at our Rotherham Head Office, You'll work an average of 37.5 hours a week on a rota basis across our Customer Contact Centre opening hours (Mon - Fri 9am - 8pm, Sat 9am - 5pm and Sun 10am - 4pm). This will include some weekends (normally 1 in 3).

This opportunity is based on site and is not suitable for candidates seeking to work remotely.

Why Join Us?

30 days annual leave including public holidays, plus an extra day per year of service up to 33 days in total!
Your Birthday and Christmas Eve as an additional paid holiday!
£1580 for you and your partner towards one of our Leger or Shearings holidays every year!
The opportunity to purchase up to 5 additional holiday days!
Development opportunities through our LSG Scholarship Scheme!

Your Key Responsibilities

Handle and resolve customer queries in a timely and professional manner, ensuring adherence to company policies and procedures.
Serve as the primary point of contact for customers, providing empathetic support, clear communication, and effective ownership of any concerns.
Maintain accurate and detailed records of customer interactions, complaints, and resolutions using CRM systems or case management tools.
Help customers to purchase value added optional extras for their holiday.
Communicate with customers via phone, email, and other channels to provide updates, gather feedback, and ensure a positive customer experience throughout the resolution process.
Stay informed about industry regulations and best practices.
Uphold the company's reputation for excellence by demonstrating professionalism, integrity, and empathy in all interactions with customers and stakeholders.

Job Requirements

Experience of working in the travel industry or a telephone based customer service role.
Experience of achieving KPI’s.
Ability to effectively prioritise, plan and organise workload.
Ability to resolve customer issues in a professional and empathetic manner.
Strong attention to detail.
Sound interpersonal and rapport building skills.
Outstanding communication skills.
Strong written skills.
Excellent objection handling skills.

Experience

Experience of using internal systems to resolve customer concerns.
Experience of working to deadlines to achieve business critical activity.
Ability to effectively compose structured written responses to escalated complaints.
Ability to effectively communicate with internal departments to resolve customer complaints

We're looking to make an appointment as soon as we find a great person, so if this sounds like you, please apply as soon as possible.

Agency referrals are not requested please.

Apply Now

Refine Your Search

work from home jobs in newbold, dby

Customer Services Consultant (Holiday Travel)

Merchandise Assistants (Sheffield)

Recovery Coordinator

Achievement Officer Unaccompanied Asylum Seeking Children (UASC)

Letting Agent

Claims Supervisor

Product Owner – Claim Intake Modernization

Data & Insights Apprentice

Advocate

Total Loss Claims Adjuster- Auto Liability

Senior Claims Adjuster- Injuries & Litigation

Concierge Specialist (General Ops) - Velocity Black (UK)

Senior Bodily Injury Claims Adjuster- AL

Application Support Analyst (Nights)

Final Mile Territory Manager

Senior Workers Compensation Claims Adjuster - CT, NH, VT, RI, MA

Workers Compensation Quality Performance Lead

Associate Analytics

Agentic AI Co-Founder / COO (100 % remote) (m/f/d)

Assistant Vice President, Carrier Practice

I want to receive the latest job alerts for work from home in newbold, dby

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