Technical support Work, Jobs in Burnopfield, Dur (with Salaries)

ICT Engineer Digital Squad
Durham County Council —Durham
- £35,412 - £39,152 a year
- Temporary
- Hybrid work
- Customer service
- Maintenance
- Continuous improvement
- Annual leave
6d
IT Technician
Gateshead College —Gateshead
- £26,109 a year
- Full-time
- Microsoft Word
- Microsoft Outlook
- Customer service
- Employee assistance programme
4h
Onsite Service Assistant
Apogee Corp —Newcastle upon Tyne
- Monday to Friday
- Computer literacy
- IT
- Computer skills
- Employee assistance programme
- Employee discount
5d
Service Desk Analyst
Cora Health —Newcastle upon Tyne
- Up to £27,000 a year
- Full-time
- Hybrid work
- Azure
- Customer service
- Windows
- Employee assistance programme
2d
Dynamics 365 Support Consultant
DC Thomson —Gateshead
- Full-time
- Hybrid work
- Sales
- Continuous improvement
- Accounting
Quick apply
8d
IT Specialist - Compute & Storage
Mott MacDonald —Newcastle upon Tyne
- Full-time
- Hybrid work
- Azure
- Mentoring
- Agile
- Employee discount
Service Desk Engineer (End User Support)
Cybit —Newcastle upon Tyne
- £24,800 a year
- Full-time
- Microsoft Outlook
- Windows
- IT
- Annual leave
- Employee assistance programme
Quick apply
2d
IT Team Lead - Desktop Services
Mott MacDonald —Newcastle upon Tyne
- Full-time
- Hybrid work
- Microsoft Outlook
- Management
- Customer service
- Employee discount
1d
Service Desk Manager
NECSWS —Hartlepool
- Full-time
- Customer service
- Communication skills
- Annual leave
- Employee assistance programme
Quick apply
IT Support Technician
Emporium Leisure Group Limited —Newcastle upon Tyne
- £24,420.00 - £47,130.85 a year
- Full-time
- Software troubleshooting
- Customer service
- Windows
- Store discount
- Employee discount
Quick apply
11d
IT Support Specialist
Authentix, Inc. —Consett
- Full-time
- Microsoft Powerpoint
- Microsoft Outlook
- Windows
Quick apply
IT Technician Service Desk
Durham Constabulary —Durham
- £27,204 - £29,859 a year
- Full-time
- Windows
- Administrative experience
- Driving
Customer Services Software Engineer
OpenWorks Engineering —Prudhoe
- From £35,000 a year
- Full-time
- Computer Science
- Engineering
- C++
Quick apply
2nd Line Support Technician
Vertu Motors —Gateshead
- £29,252 a year
- Full-time
- Organisational skills
- IT
- Communication skills
Quick apply
Technical Support Engineer (Pre-sales & After-sales) – Battery Energy Storage Systems (BESS)
RelyEZ Energy Storage Cyprus Ltd —Newcastle upon Tyne
- £24,420.00 - £51,887.84 a year
- Full-time
- Spanish
- Schematics
- Engineering
- Flexitime
- Work from home
Quick apply
Learning Specialist – ICT
believe housing —Bishop Auckland
- £44,710 - £46,108 a year
- Part-time
- Hybrid work
- Annual leave
5d
Technical Support (Appeals and Permits)
North Tyneside Council —North Tyneside
- £25,583 - £25,989 a year
- Full-time
6d
IT Hardware Technician Apprentice
QA Apprenticeships —Whitley Bay
- £25,272 - £27,476 a year
- Full-time
- Microsoft Outlook
- Windows
- Microsoft Office
7d
IT Support Technician
Filtronic —Sedgefield
- Full-time
- Hybrid work
- Computer networking
- Organisational skills
- Communication skills
Quick apply
14d
3rd Line Network Support Engineer
Aspire Technology Solutions —Gateshead
- From £40,000 a year
- Full-time
- Travel
- Mentoring
- Computer networking
- Free parking
- Annual leave
Quick apply

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ICT Engineer Digital Squad

Durham County Council -
Durham

Apply Now

Job details

Temporary | Full-time
£35,412 - £39,152 a year
6 days ago

Benefits

Annual leave
Company pension

Qualifications

Customer service
Maintenance
Continuous improvement
Organisational skills
SharePoint
NVQ
Communication skills
Information Technology

Full job description

An exciting opportunity has arisen within the Microsoft 365 Team for an ICT Engineer (Microsoft 365). This role will support Durham County Councils Business Process Review (BPR) programme, helping services identify opportunities to work more efficiently through the better use of Microsoft 365 and digital technologies. You will work directly with service teams across the Council, supporting digital transformation, service improvement and the adoption of modern ways of working.

Working with teams across the Council, you will support digital transformation initiatives, help colleagues adopt new ways of working and provide technical advice, training and support to maximise the benefits of Microsoft 365 solutions.

You will play an important role in helping services realise the benefits of digital technologies, supporting the implementation of improvements, delivering training and assisting with the testing and adoption of new solutions.

This is an exciting opportunity to join a forward-thinking team helping to deliver practical digital improvements that make a real difference to staff, residents and services across the Council.

This vacancy is temporary for 3 years from start date in post.

WHAT IS INVOLVED?
As an ICT Engineer within the Microsoft 365 Team, you will work alongside service teams, transformation colleagues and digital professionals to support the delivery of improvements arising from Business Process Reviews.

You will:

Help identify opportunities to improve services through the use of Microsoft 365 and digital technologies.
Provide technical support, guidance and training to colleagues across the organisation.
Work closely with stakeholders across the organisation to ensure solutions meet business needs and deliver measurable benefits.
Support the implementation of digital solutions and service improvements.
Assist with testing and user adoption activities for new solutions and ways of working.
Contribute to the Councils wider digital transformation and continuous improvement ambitions.If you are customer-focused, enjoy working with people and are passionate about using technology to improve services, we would like to hear from you.

We encourage you to contact Adam Hastie, Application and Development Specialist at [email protected] to arrange an informal discussion about the role.

WHAT WILL I NEED?
You should hold an NVQ Level 4 qualification (or equivalent) in Information Technology, Digital Technologies, Business Systems or a related discipline, or be able to demonstrate substantial relevant experience.

You will have significant experience of supporting Microsoft 365 technologies and helping users make effective use of tools such as Teams, SharePoint, OneDrive, Forms, Lists and other Microsoft 365 services.

You should have experience of delivering training and guidance to a wide range of audiences, providing excellent customer support and helping colleagues adopt new technologies and ways of working

Experience of ICT maintenance, support and installation, along with the ability to troubleshoot issues and deliver practical solutions, is essential.
You will be a strong communicator with excellent organisational skills and the ability to work independently or as part of a team. A commitment to customer service and continuous improvement is essential.

Experience of Microsoft 365 administration, developing e-learning resources or supporting digital solutions within a large organisation would be advantageous.

Please refer to the attached Person Specification for the full criteria.

If successful, you will be required to apply for a Basic Disclosure.

INTERVIEWS
Interviews will be held week commencing 17th August 2026

We operate a guaranteed interview scheme for applicants that can show they meet all the essential criteria and have indicated they have a disability, are a looked after young person, care leaver or a veteran.

OUR OFFER TO YOU
We offer a competitive rewards package that includes attractive salaries, a generous annual leave entitlement of 27 days (rising to 32 after five years continuous local government service), membership of the excellent contributory career average Local Government Pension Scheme, and a range of flexible working arrangements including hybrid working (home and office) where applicable. Explore the full range of rewards and benefits on our website.

Rewards and benefits are subject to individual terms and conditions.

EQUALITY, DIVERSITY, AND INCLUSION
We are a proud equal opportunities employer and believe a diverse workforce brings fresh ideas and drives service improvement. We welcome applications from everyone and make employment decisions based on skills and ability. As a Disability Confident Leader, we actively encourage applications from disabled and neurodivergent people and offer support throughout the recruitment process.

HOW TO APPLY
Please note, we do not accept CVs. All applications must be submitted online via the Northeast Jobs portal. Use the Person Specification section of the form to clearly demonstrate how you meet the essential (and where possible, desirable) criteria. Applications that do not evidence the essential requirements will not be shortlisted.

Please visit our website to understand our position on using AI to support your application and for guidance on completing your application.

If you require assistance when applying for this role, please contact our Recruitment Helpdesk on 03000 26 27 27, or via email [email protected]

All correspondence relating to your application will be sent from [email protected]. Kindly check your spam/junk folder regularly to ensure you dont miss any updates.

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technical support jobs in burnopfield, dur

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