Service desk engineer Work, Jobs in Stoneleigh, War (with Salaries)

1st / 2nd Line IT Support Analyst
OneSchool Global United Kingdom —Leamington Spa
- Full-time
- Azure
- Windows
- Travel
- Annual leave
- Referral programme
Senior Service Desk Engineer
Zenzero Solutions —Coventry
- Azure
- Continuous improvement
- Mentoring
- Flexible schedule
6d
ICT Support Engineer
Independent Office for Police Conduct —Birmingham
- £34,067 a year
- Hybrid work
- Azure
- Computer literacy
- Continuous improvement
- Annual leave
- Employee assistance programme
12d
Service Manager
Facility Solutions (Midlands) —Solihull
- £36,000 - £41,000 a year
- Full-time
- Customer service
- Organisational skills
- Contracts
- Annual leave
Quick apply
6d
Mechanical Engineer
elix sourcing solutions —Rugby
- £30,000 - £35,000 a year
- Monday to Friday
- Engineering
- Mechanical knowledge
- Work from home
6d
IT Infrastructure Engineer
WHS Plastics —Birmingham
- Full-time
- Azure
- Analysis skills
- Continuous improvement
Quick apply
Order Management Clerk
Biesse —Daventry
OSD Technical Specialist - SGT
Siemens Energy —Warwick
- Full-time
- English
- Analysis skills
- Annual leave
IT Service Desk Support Apprentice
QA Apprenticeships —Redditch
- £15,600 - £21,158 a year
- Monday to Friday
- Communication skills
11d
Unix / Linux Engineer
NTT Ltd —Birmingham
- Conflict management
- Leadership
- Communication skills
Unix / Linux Engineer
NTT Data UK —Birmingham
- Linux
- Leadership
- Communication skills
Air Conditioning Engineer
Thermatic Group —Birmingham
- Overtime
- Remote
- Training & development
- Employee assistance programme
- Referral programme
Quick apply
Principal Water Quality Scientist/ Modeller
AECOM —Birmingham
- Full-time
- Hybrid work
- Master's degree
- Project management
- Scripting
Senior Field Delivery Engineer
SCC —Birmingham
- Monday to Friday
- Hybrid work
- Mentoring
- Organisational skills
- Communication skills
Senior Geo-Environmental Engineer
Evan Craig —Birmingham
- £40,000 - £50,000 a year
- Hybrid work
- AutoCAD
- Engineering
- Master's degree
- Annual leave
Service Desk Engineer
Central IT Solutions Ltd —Redditch
- Full-time
- Analysis skills
- In-person
- Communication skills
- Annual leave
Quick apply
7d
2nd Line Help/Service desk Engineer
TCNS (Total Computer Network Services) —Sutton Coldfield
- £27,000 - £37,000 a year
- Full-time
- Azure
- Mentoring
- SharePoint
Quick apply
1d
VoIP & Network Installation & Support Engineer
Best 4 Business Communications Limited —Birmingham
- £30,000 - £35,000 a year
- Full-time
- Organisational skills
- In-person
- Communication skills
- Employee discount
- Gym membership
Quick apply
14d
EUC Engineer
Zenzero Solutions —Coventry
- Azure
- IT
- Flexible schedule
Service Desk Manager
wavenet —Shirley
- Full-time
- Team management
- Travel
- Training & development
Quick apply
8d

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1st / 2nd Line IT Support Analyst

OneSchool Global United Kingdom
Leamington Spa

Apply Now

Job details

Permanent | Full-time

Benefits

Annual leave
Company pension
Referral programme
On-site parking

Qualifications

Azure
Windows
IT support
IT
Intune

Full job description

OneSchool Global UK has an exciting opportunity for an IT Support Analyst (1st/2nd Line) to join our busy and collaborative IT team, supporting 23 campuses across the UK and our Regional Support Office.
This is a varied, hands-on role where no two days are the same. As part of a supportive helpdesk team, you will provide first and second line technical support, ensuring colleagues and students receive timely, effective assistance across a wide range of systems, devices, and technologies.
The role is based full-time at our Regional Support Office in Warwick (five days per week), delivering both remote and face-to-face support, with occasional travel to campuses to assist with onsite IT needs.
Key Responsibilities

Provide 1st and 2nd line support via phone, email, remote tools, and service desk tickets
Diagnose and resolve hardware, software, and basic network issues across end-user devices
Escalate more complex technical issues to senior engineers where appropriate
Manage incidents and service requests through the ITSM system, ensuring timely updates and resolution
Set up, configure, and maintain laptops, desktops, mobile devices, and peripherals
Support Microsoft 365 services, including user account administration (Azure AD), email, and device management (Intune)
Assist with user onboarding and offboarding, including account creation, device setup, and access permissions
Provide support for classroom technology including AV equipment, printers, and basic connectivity issues
Carry out routine maintenance tasks, software updates, and device lifecycle activities
Maintain accurate documentation and contribute to knowledge base articles
Support IT projects and system rollouts as required

About You

Experience in a 1st or 2nd line IT support role or similar customer-facing environment
Strong troubleshooting skills with the ability to resolve issues efficiently
Confident communicating with non-technical users in a clear and professional manner
Well organised, able to manage multiple tasks and priorities effectively
Takes ownership of tickets through to resolution, ensuring a positive user experience
Comfortable working both independently and as part of a team
Good working knowledge of:
Windows operating systems
Microsoft 365 (including Azure AD, Intune, Exchange)
A proactive attitude and willingness to learn new technologies
Committed to professionalism, data security, and safeguarding standards

What We Offer

Competitive salary, laptop, and on-site parking
25 days annual leave plus bank holidays
Workplace pension and staff referral scheme
A supportive, team-focused working environment
Exposure to a wide range of technologies and opportunities to develop your IT career
Modern, well-equipped office environment

About OneSchool Global
OneSchool Global is one of the world’s largest and most truly global schools, with over 8,000 students, 120+ campuses, and 2,000 staff across 20 countries. In the UK, we operate across 23 campuses.
Early applications are encouraged, and we reserve the right to close the vacancy if a suitable candidate is found.
Safeguarding
OneSchool Global UK is committed to safeguarding and protecting the children and young people that we work with. As such, all posts are subject to a safer recruitment process, including the disclosure of criminal records, online searches and vetting checks.
We ensure that we have a range of policies and procedures in place which promote safeguarding and safer working practice across the school. This is in line with statutory guidance Keeping Children Safe in Education 2024 and The Education Act 2002, we expect all staff and volunteers to share this commitment

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Refine Your Search

service desk engineer jobs in stoneleigh, war

1st / 2nd Line IT Support Analyst

Senior Service Desk Engineer

ICT Support Engineer

Service Manager

Mechanical Engineer

IT Infrastructure Engineer

Order Management Clerk

OSD Technical Specialist - SGT

IT Service Desk Support Apprentice

Unix / Linux Engineer

Unix / Linux Engineer

Air Conditioning Engineer

Principal Water Quality Scientist/ Modeller

Senior Field Delivery Engineer

Senior Geo-Environmental Engineer

Service Desk Engineer

2nd Line Help/Service desk Engineer

VoIP & Network Installation & Support Engineer

EUC Engineer

Service Desk Manager

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