Technical support occupations Work, Jobs in High Wycombe, Bkm (with Salaries)

Technical Support Executive
Origin —High Wycombe
- £27,000 - £29,000 a year
- Full-time
- Analysis skills
- Continuous improvement
- Communication skills
- Employee assistance programme
- Employee discount
9d
IT Support Assistant
Viewpoint Videos Ltd —Thame
- £27,000 - £29,000 a year
- Weekend availability
- CRM software
- Google Suite
- Computer literacy
- Free parking
Quick apply
6h
Implementation Support Executive
Whistl UK Ltd —Marlow
- £27,500 - £33,000 a year
- Full-time
- Communication skills
- Annual leave
- Employee assistance programme
Quick apply
2d
School IT Technician – Feltham (Full Time)
Gridserve Ltd —Feltham
- £32,000 - £34,000 a year
- Full-time
- Google Suite
- Microsoft Office
- Computer networking
Quick apply
Senior Technical Support Engineer
Water Technologies - Elga —Stokenchurch
- Full-time
- Hybrid work
- Engineering
- Travel
- IT
- Annual leave
- Employee discount
Quick apply
Technical Support Engineer
InPost UK —Hemel Hempstead
- Hybrid work
- Microsoft Powerpoint
- Microsoft Word
- Microsoft Excel
- Annual leave
Quick apply
IT Support Engineer
Platned Ltd —Gerrards Cross
- From £26,000 a year
- Full-time
- Computer Science
- Maintenance
- Analysis skills
Quick apply
9d
Associate Support Engineer
PaperCut Software —Bracknell
- Full-time
- Hybrid work
- Computer Science
- IT
- Communication skills
Quick apply
Team Lead, Technical Support
Seequent —Reading
- Remote
- Customer service
- Computer literacy
- English
IT Support Technician
Hayward Tyler Ltd —Luton
- Full-time
- Microsoft Outlook
- Customer service
- Continuous improvement
- Free parking
- Employee discount
Quick apply
7d
IT Support Technician
4th Dimension Innovation Ltd —Egham
- £25,000 - £26,000 a year
- Full-time
- Microsoft Outlook
- Computer literacy
- Communication skills
Quick apply
6d
Tier 1 Technical Support Associate
8x8, Inc. —Aylesbury
- Monday to Friday
- Customer service
- English
- Analysis skills
Technical Support Supervisor
InPost UK —Hemel Hempstead
- Hybrid work
- Microsoft Powerpoint
- Microsoft Word
- Microsoft Excel
- Annual leave
Quick apply
Service Desk Analyst
Embrace IT Services Limited —Fleet
- From £25,420 a year
- Full-time
- Software troubleshooting
- Customer service
- Windows
- Free parking
- Flexitime
Quick apply
7d
Engineer – HW Tech Support
264 Quantum Storage Belgium BV —Bracknell
- £25,000 - £40,000 a year
- Weekend availability
- Hybrid work
- Spanish
- Computer Science
- English
- Employee stock purchase plan
Quick apply
IT Support Analyst
Encore Global —Uxbridge
- £30,000 - £34,000 a year
- Full-time
- Analysis skills
- Employee assistance programme
- Employee discount
8d
Technical Support Specialist
GN Group —Bicester
- Full-time
1st Line Support Engineer
Avrion Networks —Potters Bar
- Full-time
- Microsoft Powerpoint
- Microsoft Word
- Windows
Quick apply
Junior IT Support Analyst
Pizza Express —Uxbridge
- £30,000 a year
- Weekend availability
- Restaurant
- Communication skills
Quick apply
Sr. Premium Support Engineer - Identity & Access Management (IAM)
OpenText —Reading
- Java
- Bachelor's degree
- Communication skills

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technical support occupations jobs near high wycombe, bkm

Technical Support Executive

Origin -
High Wycombe

Apply Now

Job details

Full-time
£27,000 - £29,000 a year
9 days ago

Benefits

Cycle to work scheme
Company pension
Discounted gym membership
Employee assistance programme
Employee discount
Life insurance

Qualifications

Technical troubleshooting
Customer service call handling
Inbound customer enquiry call handling
Microsoft Office Suite
Technical support
Analysis skills
Continuous improvement
Customer support
Customer interaction
Root cause analysis
Communication skills
Analytics

Full job description

Vacancy No

VN489

Employment Type

Full Time

Salary Range

GBP 27000 - GBP 29000 Per Annum

Location City

High Wycombe

Department

Technical Support

Job Details

As a Technical Support Executive, you'll play a key role in supporting our Partner Services team by providing expert technical guidance and assistance for customer enquiries, as well as offering dedicated support for key accounts. Using your product knowledge, you'll diagnose issues, provide practical solutions, and help customers get the very best from our products.

You'll also help identify trends in product performance, investigate recurring technical issues, and work closely with internal teams to understand root causes and implement long-term improvements that enhance both product quality and the customer experience. In addition to technical support, you'll process customer orders, respond to telephone enquiries, and deliver outstanding customer service every step of the way.

While the role is primarily office-based, you'll also spend time working alongside our on-site technicians, giving you the opportunity to develop hands-on technical knowledge and gain a deeper understanding of our products, systems, and processes. This combination of office and practical experience makes it an ideal role for someone looking to grow their technical expertise and build a rewarding career.

Shift Pattern: Monday to Friday, 7am to 4pm

What you will be doing:

Provide technical support and guidance to customers, partners, and internal teams.
Manage and resolve customer enquiries in a professional and timely manner.
Support key accounts with technical advice and issue resolution.
Investigate product and manufacturing issues to determine root causes.
Identify recurring trends and recommend improvements or corrective actions.
Process customer orders accurately and efficiently.
Answer and manage incoming telephone calls and email enquiries.
Work closely with on-site technicians to enhance technical expertise.
Maintain accurate records of customer interactions and technical cases.
Contribute to delivering a high standard of customer satisfaction.

Who you are:

Strong customer service and communication skills.
Technical aptitude with the ability to understand and explain product functionality.
Problem-solving and analytical skills.
Ability to prioritise and manage multiple tasks effectively.
Proficiency in Microsoft Office and related business systems.
Experience in a technical support, customer service, or partner support environment is desirable.
A proactive approach to learning and continuous improvement.

What Origin can offer you:

Medicash Health Cover: Affordable plans with great benefits for you and your family
24/7 Virtual GP: See a doctor anytime, anywhere - flexible on-demand support whenever you need it
Christmas Shutdown: The whole company takes a break - no stress, just festive time off
Gym & Retail Discounts: Save big on fitness and shopping, just for being part of Origin
Long Service Awards: We celebrate your milestones and honour your commitment
Group Life Insurance: Peace of mind for you, support for your loved ones
Cycle to Work: Get a new bike - stay fit, save money, go green
Scottish Widows Pension: Build financial security for life after work, focus on today while we help you prepare for tomorrow
Wycombe Wanderers Box Access: Enjoy select matches in style - bring family and friends and soak it in
Employee Assistance Programme - free confidential support for life's challenges
Career Development: Access to training and funding to help you grow professionally
CSR initiatives: Get involved in supporting our nominated charities and making a positive impact int he local community
Social events: Enjoy team building events, including our summer gatherings and festive Christmas party

Apply Now

Refine Your Search

technical support occupations jobs in high wycombe, bkm

Technical Support Executive

IT Support Assistant

Implementation Support Executive

School IT Technician – Feltham (Full Time)

Senior Technical Support Engineer

Technical Support Engineer

IT Support Engineer

Associate Support Engineer

Team Lead, Technical Support

IT Support Technician

IT Support Technician

Tier 1 Technical Support Associate

Technical Support Supervisor

Service Desk Analyst

Engineer – HW Tech Support

IT Support Analyst

Technical Support Specialist

1st Line Support Engineer

Junior IT Support Analyst

Sr. Premium Support Engineer - Identity & Access Management (IAM)

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