Technical support Work, Jobs in Kidsgrove, Sts (with Salaries)

IT Infrastructure Support Technician
BSW Timber —Stoke-on-Trent
- Full-time
- Windows
- Microsoft Office
- In-person
- Employee discount
Quick apply
13d
Technical Support Agent Level 2
Custodia Technology Limited —Knutsford
- £32,000 a year
- Weekend availability
- Azure
- Computer Science
- Bachelor's degree
- Free parking
- Health & wellbeing programme
Quick apply
6d
Application Support Engineer
Zenith —Altrincham
- £30,000 - £36,000 a year
- SQL
- JavaScript
- APIs
- Free parking
- Annual leave
6d
IT Specialist - Skilled 2nd line support / 3rd line support
Marine Systems Technology —Winsford
- £40,000 - £50,000 a year
- Full-time
- Hybrid work
- Customer service
- Microsoft Office
- Bachelor's degree
- Free parking
- Health & wellbeing programme
Quick apply
1d
AI Development Coach
Apprentify Group —Wilmslow
- Full-time
- Hybrid work
- Travel
- Mentoring
- AI
- Annual leave
Support Specialist, Tier 1
Fourth —Macclesfield
- Customer service
- Microsoft Office
- Hotel
- Flexible schedule
- Life insurance
HR Systems Administrator
Elior UK —Macclesfield
- £30,000 a year
- Full-time
- Hybrid work
- Customer service
- Human resources
- Organisational skills
Quick apply
1d
Technical Product Support Specialist – OEM Engines and Generators
JCB —Uttoxeter
- Full-time
- Customer service
- Engineering
- Data analysis skills
- Gym membership
Quick apply
Why Work With Us
Impulse Embedded —Newcastle-under-Lyme
Application Support Analyst
Barclays —Knutsford
- Maintenance
- Continuous improvement
Senior Service Desk Analyst
Frontline Consultancy and Business Services Ltd —Handforth
- £25,636.32 - £35,000.00 a year
- Full-time
- Hybrid work
- Azure
- Customer service
- Windows
- Free parking
- Annual leave
Quick apply
14d
Service Desk Engineer Apprentice
Places for People —Northwich
- £26,000 a year
- Full-time
- Hospitality
- Customer service
- Microsoft Office
- Annual leave
- Employee discount
7d
Change Management & Training Lead
Novanta —Stockport
- Full-time
- Hybrid work
Drives and PLC Technical and Application Support Engineer
ABB Limited —Warrington
- Hybrid work
- Programmable logic controllers
- Annual leave
- Employee assistance programme
Quick apply
2nd Line Support Technician
Converge Technology Solutions —Stafford
- £26,000 - £28,900 a year
- Full-time
- Hybrid work
- Azure
- Software troubleshooting
- Customer service
- Annual leave
8d
IT Recycling Specialist
Converge Technology Solutions —Stafford
- £30,000 - £35,000 a year
- Full-time
- Sales
- Customer service
- Business development
8d
1st Line Support Technician
Pure Innovations —Stockport
- £26,664 a year
- Full-time
- Azure
- Windows
- Travel
- Health & wellbeing programme
- Employee assistance programme
Quick apply
5d
Onsite IT Support Engineer
Daisy Communications LTD —Stockport
- £26,000 a year
- Full-time
- Azure
- Windows
- Computer networking
- Referral programme
Quick apply
13d
IT Technician
Sumer —Stoke-on-Trent
- Hybrid work
- Azure
- Windows
- Scripting
Quick apply
14d
IT Specialist
bet365 —Stoke-on-Trent
- Full-time
- Microsoft Office
Quick apply

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technical support jobs near kidsgrove, sts

IT Infrastructure Support Technician

BSW Timber -
Stoke-on-Trent

Quick apply

Job details

Full-time
13 days ago

Benefits

Cycle to work scheme
Employee discount

Qualifications

Microsoft Windows Server
Driving Licence
Windows
Microsoft Office
IT support
VMWare
Communication skills
Active Directory

Full job description

Job Advert

IT Infrastructure Support Technician

Location: Site-Based, Stoke-on-Trent (with responsibility for group-wide IT support)

Reporting to: IT Support Manager

The Role:

This is an onsite role to be based at our Stoke-on-Trent site, you’ll play a pivotal role in providing IT support across all our group sites. As an IT Infrastructure Support Technician, you will provide front line system users with computer support and IT maintenance – from the initial customer request through to final resolution. You’ll troubleshoot and resolve issues relating to hardware, networking, operating systems, and applications while effectively communicating technical advice to non-technical audiences.

Key Responsibilities:

Deliver 1st line technical support by monitoring and prioritising user requests via the IT helpdesk system, ensuring tickets are assigned, resolved, and closed within SLAs.
Provide IT support across all group sites, including troubleshooting and resolving software and hardware issues and providing support for Office 365 applications.
Respond to system alerts and escalate issues when necessary.
Monitor and maintain backup systems across the business.
Assist in the installation and configuration of networking infrastructure and other IT equipment at various locations.
Configure and maintain computers, tablets, and mobile phones for users across the group.
Onboarding of new users and decommissioning of leavers to the business, maintain the asset register of all IT equipment been issued or returned to IT.
Collaborate with the broader IT team, including Infrastructure, Software, and Security teams, to deliver comprehensive support.

About You:

To succeed in this role, you’ll need a strong background in IT support and the ability to work across multiple sites in a fast-paced environment.

Essential Skills and Experience:

Strong knowledge of Windows operating systems, including installation, configuration, and troubleshooting.
Hands-on experience with Microsoft Office 365 support.
Excellent communication and problem-solving skills, with the ability to explain technical issues to non-technical audiences.
A full UK driving licence and flexibility to travel to group sites as required.

Desirable Skills (Training Provided):

Experience with Windows Server, including Active Directory.
Familiarity with VMware and backup systems.

About BSW:

BSW Group is the largest timber and forestry business in the UK, with operating divisions spanning the whole supply chain, from tree nurseries and woodland management to sawmilling and pallets.

We market 35 million saplings annually through the country’s leading commercial tree nursery, have planted a billion trees through Tilhill Forestry, supply sustainable timber products to an array of industries as BSW Timber, and manufacture millions of pallets a year as Scott Pallets. We work to keep industry moving and aim to be the most technically advanced timber business in the country.

BSW operates as a collection of experts – an interconnected circle, where everyone and everything works together, allowing the business to constantly innovate as our people thrive.

With an ethos to use everything and waste nothing, we leverage technology and cutting-edge practices to supply the diverse demands of the UK, helping to build sustainable worlds.

Benefits:

In return, you can look forward to developing a long-term career with one of the industry’s leading employers. As well as the competitive salary, this position includes other benefits such as:

The role comes with a competitive pay and benefits package
Discounted rates on BSW products, including Woodfuel Direct.
Access to an employee benefits portal with exclusive deals and discounts on high street brands, utilities, dining, and more.
Confidential 24/7 wellbeing support.
Cycle to Work Scheme.
Funded learning and development opportunities to support your career growth.
A company-provided life assurance policy.

Closing date for applications: 31st July 2026

The Company’s Job Applicant Privacy Notice is available on www.bsw.co.uk/careers/terms

We encourage you to submit your application at the earliest opportunity as we reserve the right to close this vacancy prior to the published closing date should we receive a sufficient amount of applications.

INDG2

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Refine Your Search

technical support jobs in kidsgrove, sts

IT Infrastructure Support Technician

Technical Support Agent Level 2

Application Support Engineer

IT Specialist - Skilled 2nd line support / 3rd line support

AI Development Coach

Support Specialist, Tier 1

HR Systems Administrator

Technical Product Support Specialist – OEM Engines and Generators

Why Work With Us

Application Support Analyst

Senior Service Desk Analyst

Service Desk Engineer Apprentice

Change Management & Training Lead

Drives and PLC Technical and Application Support Engineer

2nd Line Support Technician

IT Recycling Specialist

1st Line Support Technician

Onsite IT Support Engineer

IT Technician

IT Specialist

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