Complaints manager Work, Jobs in Swindon, Wil (with Salaries)

Regional Delivery Manager
Evri —Swindon
- £44,500 - £50,000 a year
- Full-time
- Negotiation
10d
Commercial Coordinator
Vestey Foods UK Ltd —Swindon
- From £29,000 a year
- Full-time
- Microsoft Outlook
- In-person
- Free parking
Quick apply
2h
Product Manager
Nationwide Building Society —Swindon
- £47,200 - £60,000 a year
- Part-time
- Product management
- Financial services
6d
Regional Delivery Manager - Estates
Aster Group —Andover
- £63,550 a year
- Full-time
- Hybrid work
- Management
- Continuous improvement
- Negotiation
- Work from home
- Employee assistance programme
5d
Service Business Operations Manager
Miele —Abingdon
- £45,000 - £50,000 a year
- Full-time
- Continuous improvement
- Team management
- Leadership
- Employee discount
Practice Manager
Hungerford Surgery —Hungerford
- £45,000 - £50,000 a year
- Full-time
- Management
- Human resources
- Recruiting
- Free parking
Quick apply
13d
Duty Manager
Leonardo Hotel Swindon —Swindon
- Hotel
- Conflict management
- Training & development
- Referral programme
Quick apply
11d
Business Support Manager
UK Health Security Agency —Bulford
- £41,983 - £48,128 a year
- Part-time
- Microsoft Powerpoint
- Microsoft Outlook
- Presentation skills
12d
Specialist Service Consultant
Nationwide Building Society —Swindon
- From £27,500 a year
- Full-time
- Travel
- Organisational skills
- Financial services
12d
Customer Resolution and Continuous Improvement Team Leader
Fexco Property Services —Salisbury
- Full-time
- Hybrid work
- Writing skills
- Analysis skills
- Continuous improvement
Quick apply
National Account Manager - North Europe
Oterra —Hungerford
- Full-time
- Remote
- Sales
- Salesforce
- Business development
Quick apply
Regional Delivery Manager
Hermes Europe —South Marston
- £12.71 an hour
- Negotiation
10d
Housing Supervisor - Cleaners
Swindon Borough Council —Swindon
- £30,024 a year
- Full-time
- Hybrid work
- English
- Supervising experience
- Travel
Quick apply
11d
Customer Service Advisor
Hachette —Didcot
- Full-time
- Hybrid work
- Continuous improvement
- Free parking
- Employee assistance programme
Casual Venues Duty Supervisor
Melksham Town Council —Melksham
- £14.45 an hour
- Weekend availability
- Bar
- Supervising experience
- First Aid Certification
- Flexible schedule
Quick apply
5d
Project Support Manager
Crown Plus limited —Tidworth
- Up to £35,000 a year
- Full-time
- Civil engineering
- Microsoft Outlook
- Engineering
Quick apply
13d
Part time Branch Assistant - Nights
Booker Group —Swindon
- Part-time
- Customer service
- Employee assistance programme
- Employee discount
Quick apply
2h
Food and Beverage Manager
Cowley Manor —Cheltenham
- From £43,000 a year
- Full-time
- Hospitality
- Bar
- Sales
- Free parking
- Store discount
Quick apply
9d
Supervisor
Belstaff —Swindon
- Retail management
- Cash handling
Quick apply
Medical Laboratory Assistant, Sample Reception
Health Services Laboratories (HSL) —Swindon
- Up to £27,928 a year
- Full-time
- Hospital
- Laboratory experience
- Quality control
- Annual leave
- Employee assistance programme
13d

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Regional Delivery Manager

Evri -
Swindon

Apply Now

Job details

Full-time
£44,500 - £50,000 a year
10 days ago

Qualifications

Cost management
Driving Licence
Resource allocation planning
Stakeholder collaboration
Stakeholder liaison
Employee relations
Complaint handling
Cost control
Forecasting
Overseeing budgeting and forecasting
Team motivation leadership
Negotiation
Distribution operations team management

Full job description

Evri Group is the UK’s premier parcel delivery business, uniting four distinct brands—Evri, Evri Premium, a network of DHL, UK Mail and Irish e-commerce specialist Coll-8—to deliver more than 1 billion parcels and letters annually across the UK and to over 200 global destinations. With 12,000 colleagues, 30,000 couriers and drivers, 8,000 vehicles, and a nationwide network of hubs, depots and fulfilment centres, we combine over 50 years of expertise with the scale and flexibility to support everyone from casual senders to SMEs and major retailers. Driven by our friendly, ambitious and diverse people, we are passionate about delivering exceptional service and offer exciting opportunities across the Evri Group.

Were Hiring! Regional Delivery Manager – Swindon !
Lead. Inspire. Deliver Excellence.
We’re on the lookout for a dynamic, people-focused leader to take charge of delivery performance across one of our key regions. As a Regional Delivery Manager, you’ll be at the heart of our operation, driving results, shaping strategy, and empowering your team to deliver an exceptional customer experience. This is more than a management role, it’s an opportunity to make a real impact, influence regional performance, and shape the future of delivery. If you’re a natural leader with a passion for people and operational excellence, we’d love to hear from you.
This is a great time to be joining us! We are growing year on year, with ambitious plans for future growth and we would love to give you the opportunity to grow with us!
Interested? Take a look below to understand what you’ll be doing as Regional Delivery Manager:

Taking responsibility for regional performance targets and customer satisfaction by coaching and guiding a team of Community Delivery Managers.
Influencing, delivering, and forecasting the regional budget and cost controls (courier fees, contractor spend, ad-hoc payments, team expenses, and overrides), ensuring profitability and cost efficiency.
Maximising service coverage through effective recruitment, retention, engagement, and change management of self-employed couriers.
Leading resource planning for couriers, working with Resource Planners to ensure full coverage and stable delivery capacity.
· Driving courier performance through your team to ensure success in a 7-day operation.
Overseeing the delivery unit estate in your region, including procurement, location management, and service provision in partnership with Delivery Unit Controllers.
Building and maintaining a positive, professional relationship with the GMB union, ensuring Evri remains a leader in recognising and supporting self-employed couriers.
Developing strong, collaborative relationships with depot leaders (especially the Depot General Manager) and internal stakeholders to ensure a seamless end-to-end parcel journey.
Owning customer complaint escalations and ensuring swift resolution through collaboration with Customer Services and leadership of your team.

Still interested? Great News! We are looking for:

Current UK Driving Licence.
Proven ability to coach, support, and motivate teams.
Strong problem-solving skills and ability to plan effective contingencies.
Previous success in leading agile, high-performing teams.
Knowledge of the self-employed courier model.
Experience of setting and managing a budget.
Confident negotiator with adaptable communication style.

If you’re motivated by building, shaping and delivering growth in a fast-moving logistics environment, we’d like to hear from you.

Evri Group for everyone

We’re committed to building a truly inclusive and diverse workplace where everyone can bring – and be – their whole authentic selves.

We’re also on a mission to be the UK’s most accessible delivery business. We’ve partnered with Scope, the leading disability equality charity, to improve deliveries for millions of customers and give extra support to our colleagues and couriers who need it.
Collaboration is key because we work better together. Bring passion, ambition and an open mind, and in return we’ll give you respect, flexibility and a place where you can thrive.

At Evri Group, everyone is welcome.

Apply Now

Refine Your Search

complaints manager jobs in swindon, wil

Regional Delivery Manager

Commercial Coordinator

Product Manager

Regional Delivery Manager - Estates

Service Business Operations Manager

Practice Manager

Duty Manager

Business Support Manager

Specialist Service Consultant

Customer Resolution and Continuous Improvement Team Leader

National Account Manager - North Europe

Regional Delivery Manager

Housing Supervisor - Cleaners

Customer Service Advisor

Casual Venues Duty Supervisor

Project Support Manager

Part time Branch Assistant - Nights

Food and Beverage Manager

Supervisor

Medical Laboratory Assistant, Sample Reception

I want to receive the latest job alerts for complaints manager in swindon, wil

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