Service desk Work, Jobs in Strood, Ken (with Salaries)

Junior IT Support Engineer – MSP Helpdesk - Full Time
Eipsys Limited —Chelmsford
- £26,000 - £28,000 a year
- Full-time
- Hybrid work
- Google Suite
- Microsoft Outlook
- Customer service
- Free parking
Quick apply
9d
Helpdesk Engineer (Service Requests)
Commercial Services Group —West Malling
- £25,948.96 a year
- Full-time
- Hybrid work
- Azure
- Customer service
- Communication skills
- Annual leave
Quick apply
Service Desk 1st Line Support
Foresters Financial —Bromley
- Up to £28,000 a year
- 8 hour shift
- Microsoft Access
- Windows
- Microsoft Office
2nd Line Engineer
Akita Systems Ltd —Sevenoaks
- £30,000 - £35,000 a year
Service Desk Analyst (1st Line Support)
Utilize —Basildon
Quick apply
IT Executive
Imperial Chambers Management —London
- £24,420.00 - £57,563.38 a year
- Full-time
- Maintenance
- Windows
- Microsoft Office
- Free parking
Quick apply
Data Analyst
kraken —Cyprus Station
- Full-time
- English
- Master's degree
- SQL
4d
1st Line Support Technician
Techary —Orpington
- Azure
- Microsoft Outlook
- Customer service
Quick apply
Software Engineer III - UI Development Team
Bank of America —Bromley
- Full-time
- Engineering
- Agile
- Linux
- Employee assistance programme
Lead Risk Software Engineer LDN
JPMorganChase —London
- Full-time
- Financial services
- Communication skills
- Python
Workplace Experience Ambassador
Schneider Electric —South East London
- Full-time
- Hospitality
- Customer service
- English
- Annual leave
- Life insurance
Lead Software Engineer - Risk/ FORT BUS MGMT
JPMorganChase —London
- Full-time
- Financial services
- AI
- Communication skills
FX Options Electronic Trading Quant & Product Owner (Associate Director)
HSBC Global Services Limited —London
- Full-time
- C++
- Maths
- Python
4d
Director of eSoftware Engineering - C++, Equities Trading Technologies
JPMorganChase —London
- Full-time
- Computer Science
- Engineering
- C++
Lead eSoftware Engineer - C++
JPMorganChase —London
- Full-time
- C++
- Computer networking
- Agile
Feature Lead
Bank of America —Bromley
- Full-time
- Mentoring
- Python
- Employee assistance programme
Service Desk Administrator (5 month contract initially)
Electrifire Limited —Rochester
- £12.71 an hour
- Full-time
- Microsoft Word
- CRM software
- Microsoft Excel
- Free parking
- Flexitime
Quick apply
12d
1st Line IT Support Apprentice Training for SecOps / CloudOps
3Gi Technology Ltd —Brentwood
- £16,640 a year
- Full-time
- Customer service
- In-person
- Communication skills
- Free parking
- Work from home
Quick apply
5d
Software Support Specialist
LegalRM —Orpington
- £32,000 - £40,000 a year
- Full-time
- Hybrid work
- Azure
- English
- SQL
- Flexitime
- Work from home
Quick apply
8d
IT Second Line Engineer FTC 2 Years
Kent Fire and Rescue Service —Maidstone
- £37,478 - £42,104 a year
- Full-time
- Hybrid work
- Windows
- Microsoft Office
- SharePoint
- Free parking
- Health & wellbeing programme
Quick apply

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Junior IT Support Engineer – MSP Helpdesk - Full Time

Eipsys Limited
Chelmsford

Quick apply

Job details

Full-time
£26,000 - £28,000 a year
9 days ago

Benefits

Free parking
Casual dress
Employee mentoring programme
Company pension
On-site parking

Qualifications

Google Suite
TCP
Driving Licence
Microsoft Outlook
Customer service
LAN
English
Analysis skills
Computer hardware
IT support
Mentoring
DNS
SharePoint
Mac OS
IT
TCP/IP
Microsoft Outlook Calendar
BTEC
Communication skills
A Level
Active Directory
CompTIA A+
Help desk
Information Technology
VPN

Full job description

About Eipsys

Eipsys is a friendly, close knit MSP based in Braintree, supporting businesses across the UK. We are a small team where everyone knows each other, and we work as a team.

Joining our team you will get real variety from day one, direct access to senior engineers who will take the time to teach you, and the chance for you to make a visible difference. You will see how the whole business works, be trusted with real responsibility early, and have a clear path to grow as we grow.

The Role

We are looking for a Junior IT Support Engineer to join our small, supportive help desk team. Ideally you will have around 1 year's experience in an IT support role and be ready to build on that foundation, answering client calls, working tickets, and stepping up into more complex 1st and 2nd line work with senior engineers alongside you to mentor and guide you.

If you are eager to learn, comfortable talking to people, and love the idea of variety across lots of different clients and technologies, we would love to hear from you.

Open to an apprenticeship? For an exceptional candidate with the right attitude, aptitude and drive, we would also consider bringing you in on a formal IT support apprenticeship a great way to earn while you gain nationally recognised qualifications.

Responsibilities

Provide first-line technical support via help desk tickets, phone, and remote sessions to clients experiencing IT issues.
Troubleshoot hardware problems related to computers, servers, and peripherals, including desktops, laptops, and network devices.
Assisting senior engineers on more complex Windows and Apple support tasks
Assist in the deployment and management of computer hardware and software updates.
Supporting Microsoft 365 and Google Workspace basics (mail, calendar, Teams, Drive, SharePoint)
Active Directory / Entra ID and Google Admin user administration
Support network infrastructure including computer networking concepts such as TCP/IP, DNS, LAN, VPNs, firewalls, and TCP protocols.
Manage Active Directory accounts, user permissions, and group policies to facilitate user access and security.
Support the configuration and maintenance of network hardware including routers, switches, and firewalls.
Collaborate with senior team members on complex issues requiring analysis skills or specialised knowledge.
Maintain clear documentation of support activities and resolutions for future reference.

Requirements

Ideally around 1 year's experience working in an IT support role
Familiarity with Windows and ideally some exposure to macOS
Working with Microsoft 365 and Google Workspace (GSuite) — Outlook, Teams, Gmail, Drive, Calendar
A genuine interest in IT and a drive to learn quickly
Great communication skills, friendly, patient and clear
Well organised, reliable and happy to ask questions
Full UK driving licence and own transport (helpful for occasional client visits)
Right to work in the UK (no sponsorship)

Nice to have:

IT-related qualifications (CompTIA A+, Microsoft Fundamentals, Google Workspace Administrator, BTEC/college IT courses), or previous customer service experience.

What we offer

Apprenticeship route available for the right candidate
Hybrid working after induction and initial training period
Mon–Fri (09:00–17:30) - occasional out of hours for planned projects
Full training and funded certifications - we will invest in you from day one
Hands-on mentoring from engineers with 20+ years' experience
Clear progression path from Junior to 1st/2nd Line and onwards to Senior

Apply now with your CV via Indeed

Pay: £26,000.00-£28,000.00 per year

Benefits:

Casual dress
Company pension
Employee mentoring programme
Free parking
On-site parking

Ability to commute/relocate:

Chelmsford, Essex: reliably commute or plan to relocate before starting work (required)

Application question(s):

You must have at least 12 months experience working in IT Support/Helpdesk Role.

Education:

A-Level or equivalent (required)

Experience:

Working in an IT Support Role: 1 year (required)

Language:

English (required)

Work authorisation:

United Kingdom (required)

Location:

Chelmsford, Essex (required)

Work Location: Hybrid remote in Chelmsford

Quick apply

Refine Your Search

service desk jobs in strood, ken

Junior IT Support Engineer – MSP Helpdesk - Full Time

Helpdesk Engineer (Service Requests)

Service Desk 1st Line Support

2nd Line Engineer

Service Desk Analyst (1st Line Support)

IT Executive

Data Analyst

1st Line Support Technician

Software Engineer III - UI Development Team

Lead Risk Software Engineer LDN

Workplace Experience Ambassador

Lead Software Engineer - Risk/ FORT BUS MGMT

FX Options Electronic Trading Quant & Product Owner (Associate Director)

Director of eSoftware Engineering - C++, Equities Trading Technologies

Lead eSoftware Engineer - C++

Feature Lead

Service Desk Administrator (5 month contract initially)

1st Line IT Support Apprentice Training for SecOps / CloudOps

Software Support Specialist

IT Second Line Engineer FTC 2 Years

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