Technical support occupations Work, Jobs in Glastonbury, Som (with Salaries)

Technology Support Technician
Semperian Group —Bristol
- Up to £30,000 a year
- Full-time
- Software troubleshooting
- Customer service
- Windows
- Annual leave
12d
IT Service Desk Analyst - 1st Line Support
Boeing —Bristol
- Customer service
- IT
- Communication skills
- Life insurance
IT Service Desk Analyst
Bristol City Council —Bristol
- £35,412 - £39,152 a year
- Full-time
- Hybrid work
- IT
- Communication skills
- Annual leave
- Flexitime
8d
1st Line Technical Analyst
Xerox —Bristol
- Full-time
- Hybrid work
- Customer service
- Windows
- Microsoft Office
Senior Technical Officer - IT Services
Bath and North East Somerset Council —Keynsham
- £19.81 - £21.14 an hour
- Organisational skills
- IT
- Communication skills
- Employee assistance programme
2d
ICT Technician
CareTech Group —Yeovil
- £25,662 a year
- Full-time
- Microsoft Office
- IT
AI Innovation and Enablement Specialist
Lovehoney Group —Bath
- Full-time
- Hybrid work
- Master's degree
- Bachelor's degree
- Driving
- Work from home
- Employee discount
Quick apply
Software Trainer
Mayden —Bath
- £32,000 a year
- Monday to Friday
- Hybrid work
- Public speaking
- Travel
- AI
- Annual leave
Service Desk Analyst (Entry level)
Bristol NHS Foundation Trust —Bristol
- £25,760 - £27,476 a year
- Full-time
6d
ERP Support Specialist NAV
Amcor —Bristol
- Full-time
- Azure
- ERP systems
- Microsoft Office
Vacancy 1: Escalations Technician – 2nd/3rd Line Duties
EvolvIT —Bristol
- Azure
- Customer service
- Computer networking
1d
2nd Line Technical Support
iFacility —Shepton Mallet
- £26,000 - £28,000 a year
- Full-time
- Customer service
- Computer networking
- Organisational skills
- Free parking
- Health & wellbeing programme
Quick apply
Customer Systems Support
iFacility —Shepton Mallet
- £25,800 a year
- Full-time
- Software troubleshooting
- Customer service
- IT
- Free parking
- Health & wellbeing programme
Quick apply
2d
IT Assistant
Harris Fowler Ltd —Taunton
- Full-time
- Microsoft Word
- Microsoft Outlook
- Computer literacy
- Sick pay
Quick apply
6d
Technical Support Co-ordinator
Avon and Somerset Constabulary —Portishead
- Hybrid work
- Customer service
- Analysis skills
- Travel
13d
Application Support Engineer
Clue Software —Bristol
- Up to £35,000 a year
- Hybrid work
- Azure
- Salesforce
- SQL
IT Support Engineer
F5 —Bristol
- £27,000 - £32,000 a year
- Full-time
- Azure
- Customer service
- Continuous improvement
Quick apply
IT Support Technician
Plimsoll Productions —Bristol
- Full-time
- Software troubleshooting
- Windows
Quick apply
14d
IT Service Desk Analyst
Bath Spa University —Bath
- £29,588 - £33,002 a year
- Full-time
- Hybrid work
- Microsoft Office
- University
- Communication skills
- Annual leave
- Employee assistance programme
Product Operations Assistant - Rail
One Big Circle —Bristol
- £26,500 a year
- Full-time
- Google Suite
- Customer service
- Microsoft Office
Quick apply

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technical support occupations jobs near glastonbury, som

Technology Support Technician

Semperian Group -
Bristol

Apply Now

Job details

Full-time
Up to £30,000 a year
12 days ago

Benefits

Annual leave
Company pension
Private medical insurance

Qualifications

Software troubleshooting
Customer service
Windows
Remote access software
Organisational skills
SaaS

Full job description

Job Advert

Technology Support Technician

Semperian Group are looking to recruit a Technology Support Technician based in Bristol on a full time, permanent contract basis. The Technology Support Technician will act as the first point of contact for technology and user-related queries and incidents across the organisation. You will be responsible for delivering high-quality technical support, ensuring the timely resolution or escalation of issues, and maintaining excellent customer service standards for all employees.

Technology Support Technician Responsibilities

Key responsibilities include:

Managing and triaging Service Desk tickets, ensuring issues are categorised, prioritised and assigned appropriately.
Identifying, diagnosing and resolving first-line hardware and software issues.
Providing support for in-house developed and SaaS products.
Supporting users via phone, email and remote desktop.
Assisting with the configuration and setup of end-user devices.
Managing technology assets and equipment processes.
Supporting mobile devices, including iPhones and iPads.
Carrying out password resets and supporting account queries.
Creating user guidance, FAQs and other support documentation.

Technology Support Technician Requirements

Proficiency in troubleshooting hardware, software and mobile devices.
Knowledge of Windows OS, Microsoft 365, Teams, common SaaS platforms and laptop hardware.
Experience in a customer-service or customer-facing role.
Excellent customer service skills and the ability to provide support over the phone.
You will also bring a positive, team-oriented approach, strong organisational skills, attention to detail, and a willingness to learn and embrace new technologies.
Appropriate level of DBS check

About Semperian Group:

Semperian Group is a dedicated team of infrastructure experts sharing a core understanding: that effective day to day management delivers value, stability and returns over the long term.

As one of the largest SPV and Asset Management service providers to the PPP / PFI infrastructure market, we seek to protect and enhance the value of our investor’s assets, which currently stand at £3bn.

Semperian Group welcome applications from ex-service and other former military personnel. We are committed to honouring the Armed Forces Covenant and supporting the Armed Forces community.

Location: Bristol

Job Type: Permanent, Full Time

Salary: Up to £30,000

Benefits: We are proud to offer a range of excellent benefits including family friendly policies such as enhanced maternity and paternity pay, menopause support, private medical insurance and healthcare cash plan, access to online GP services, generous pension plan, 25 days annual leave increasing with service, hybrid and flexible working opportunities, life assurance, and a commitment to ongoing learning and development opportunities including support with professional study and memberships.

Diversity: We're incredibly proud to be an equal opportunity employer and are working to create a more diverse and inclusive workplace that celebrates diversity and creates equity amongst our employees. We are proud of the work we have done so far, but know that we still have a way to go both as an employer and in supporting the industry to represent the communities and society we operate in. We encourage applications from candidates of all backgrounds. If you require reasonable adjustments at any part of your application, please get in touch.

Apply Now

Refine Your Search

technical support occupations jobs in glastonbury, som

Technology Support Technician

IT Service Desk Analyst - 1st Line Support

IT Service Desk Analyst

1st Line Technical Analyst

Senior Technical Officer - IT Services

ICT Technician

AI Innovation and Enablement Specialist

Software Trainer

Service Desk Analyst (Entry level)

ERP Support Specialist NAV

Vacancy 1: Escalations Technician – 2nd/3rd Line Duties

2nd Line Technical Support

Customer Systems Support

IT Assistant

Technical Support Co-ordinator

Application Support Engineer

IT Support Engineer

IT Support Technician

IT Service Desk Analyst

Product Operations Assistant - Rail

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