Natwest bank Work, Jobs (with Salaries)

Customer Due Diligence Analyst, Onboarding
National Westminster Bank PLC —Edinburgh
- £29,920 - £42,240 a year
- Full-time
- Hybrid work
- English
- Hotel
- Communication skills
- Annual leave
Customer Service - Personal Banker - Mobile Bank
National Westminster Bank PLC —Kendal
- From £27,090 a year
- Full-time
- Driving
- In-person
- Annual leave
9d
Security Analyst, Shift Work
National Westminster Bank PLC —Edinburgh
- £32,895 - £46,440 a year
- Weekend availability
- Java
- Hotel
- AWS
- Annual leave
1d
Risk Analytics Manager, Economic Capital
National Westminster Bank PLC —Birmingham
- Full-time
- Hybrid work
- Analysis skills
- Project management
- Financial services
- Annual leave
- Flexible schedule
6h
Head of Corporate and Commercial
National Westminster Bank PLC —Gibraltar
- £74,160 - £111,240 a year
- Full-time
- Hybrid work
- Microsoft Office
- Analysis skills
- Leadership
- Annual leave
2d
Transformation Consultant
National Westminster Bank PLC —London
- £56,720 - £85,080 a year
- Full-time
- Analysis skills
- Continuous improvement
- Organisational skills
- Annual leave
1d
Corporate FX Sales Director
National Westminster Bank PLC —London
- From £27,090 a year
- Full-time
- Sales
- Leadership
- Communication skills
- Annual leave
8d
Pricing & Revenue Manager - Point of Sale Lending
National Westminster Bank PLC —London
- £56,720 - £85,080 a year
- Full-time
- Hybrid work
- Analysis skills
- Agile
- Annual leave
8d
Insight Experience for Black Heritage Talent - Internal Audit
National Westminster Bank PLC —London
- Full-time
- Internship
Offering Manager, Investment Products & Solutions (9 Months)
National Westminster Bank PLC —London
- £88,600 - £132,900 a year
- Full-time
- Hybrid work
- Leadership
- Annual leave
2d
Microsoft Defender Security Engineer
National Westminster Bank PLC —Edinburgh
- £46,113 - £65,100 a year
- Full-time
- Hybrid work
- Azure
- Microsoft Office
- Java
- Annual leave
6h
Insight Experience for Black Heritage Talent - Coutts - Relationship Management
National Westminster Bank PLC —London
- Full-time
- Internship
Insight Experience for Black Heritage Talent - Coutts - Products & Client Services
National Westminster Bank PLC —London
- Full-time
- Internship
Insight Experience for Black Heritage Talent - Commercial Banking - Financing Solutions
National Westminster Bank PLC —London
- £73,800 - £110,700 a year
- Full-time
- Bachelor's degree
- Internship
- Banking
Insight Experience for Black Heritage Talent - Commercial Banking - Relationship Management
National Westminster Bank PLC —London
- Full-time
- Bachelor's degree
- Internship
- Banking
Business Banking Customer Service Representative
National Westminster Bank PLC —Birmingham
- From £27,090 a year
- Weekend availability
- Hybrid work
- Customer service
- Organisational skills
- Communication skills
- Annual leave
- Work from home
1d
Structured Finance Associate, Midlands and East of England
National Westminster Bank PLC —Birmingham
- From £27,090 a year
- Full-time
- Hybrid work
- Analysis skills
- Organisational skills
- Communication skills
- Annual leave
- Flexible schedule
1d
Business Analyst - Core Banking
National Westminster Bank PLC —London
- £56,720 - £85,080 a year
- Full-time
- Hybrid work
- Analysis skills
- Communication skills
- Banking
- Annual leave
3d
Customer Service – Personal Banker
National Westminster Bank PLC —Dalkeith
- From £27,090 a year
- Communication skills
- Banking
- Annual leave
Customer Service - Personal Banker (12 months)
National Westminster Bank PLC —Lincoln
- From £27,090 a year
- Communication skills
- Banking
- Annual leave
9d

I want to receive the latest job alerts for natwest bank

By signing in to your account, you agree to SimplyHired's Terms of Service and consent to our Cookie and Privacy Policy.

Customer Due Diligence Analyst, Onboarding

National Westminster Bank PLC -
Edinburgh

Apply Now

Job details

Permanent | Full-time
£29,920 - £42,240 a year

Benefits

Annual leave
Transport links
On-site parking

Qualifications

English
Communication skills

Full job description

Closing date for applications: 12/08/2026

Location Edinburgh, United Kingdom

Salary £29,920 – £42,240

Job typePermanent | Contract typeFull Time

Mostly Remote

You’ll spend most of your time at home, working with your team digitally. You’ll come into an office or hub at least twice a month to collaborate with your colleagues.

Experienced

This is a general indication and doesn’t always reflect day-to-day responsibilities. Check the job description for full details.

#R-00281857

Power up what you do

This role is in Mettle

Mettle is for sole traders and limited companies with up to two owners (only one owner can access the account).

Job description

This role is based in the United Kingdom and as such all normal working days must be carried out in the United Kingdom.

Join us as a Customer Due Diligence Analyst, Onboarding at Mettle

If you have a curious mind and like to work in a fast paced, innovative environment, this is a fantastic opportunity to join us as a Customer Due Diligence Analyst.
You’ll work diligently and efficiently to protect our customers and the organisation from economic crime
This is an opportunity to join a supportive team where we’ll also take a real investment in your career development

What you'll do

In this role within the Customer Due Diligence function, you will primarily focus on the Mettle proposition, supporting Boxed banking-as-a-service processes as needed. As a key part of our first line of defence against economic crime, you will ensure regulatory obligations are met, conduct efficient account reviews, and risk assess customers using various sources to confirm they meet our risk appetite.

You’ll be responsible for:

Conducting robust reviews of new Mettle account applications, ensuring our customers align with NatWest Boxed's risk appetite. You'll make fair and proportionate decline decisions where required
Identifying and mitigating economic crime risks, escalating effectively when needed to protect both our customers and Mettle
Operating diligently within NatWest Group policies and NatWest Boxed established processes, ensuring compliance and consistency
Constantly seeking opportunities to enhance our processes for greater effectiveness and efficiency, helping us scale and improve
Reviewing Know Your Customer (KYC) / Know Your Business (KYB) check reports and application data to prevent application fraud and truly understand the nature and purpose of the account
Reviewing name screening hits for Politically Exposed Persons (PEPs), Sanctions, and Adverse Press. This involves escalating true matches or making well-rationalised discounting decisions
Investigating application fraud and other economic crime-related alerts from internal and external databases, like the Untoward Incident Database (UID) and Cifas
Contacting customers, managing your chats within our Service Level Agreements (SLAs) and communicating clearly and concisely, always embodying Mettle's supportive tone of voice

The skills you'll need

Seeking a curious and innovative individual with CDD or Financial Crime knowledge. Recognised qualifications are helpful but not necessary - we can help you achieve these once you join. Strong communication skills and a focus on positive customer outcomes are essential.

You’ll also need:

Previous experience in customer due diligence, economic crime prevention, or similar fields (e.g. AML, PEPs/Sanctions, KYC/KYB).
A curious and analytical mind, adept at applying a risk-based approach to efficiently manage high volumes of work.
Proven ability to thrive in a fast-paced environment, handling multiple priorities with precision and calm.
Excellent communication skills, both written and verbal, with a strong command of English.
Sharp critical thinking, sound decision-making, and exceptional time management.
Meticulous attention to detail and a proactive, self-starting approach to your work and record-keeping.

Your benefits breakdown

Here’s a quick look at what your pay package and annual leave could look like if you get accepted for the role. We have a wide range of benefits to support you in your working life and beyond.

Please note, the presented benefits packages are based on the minimum base salary.

Tap each segment for details.

Your pay package

Your leave allowance

28 days Annual leave You’ll also have the opportunity to purchase up to 5 additional days off.

3 days Volunteering Take time off to support the causes you’re passionate about.

3 days Training Take time to build the skills you need to grow your career.

Total rewards package

Welcome to our Gogarburn hub

Set in large grounds including beautiful woodland, Gogarburn offers a conference centre, a business school with hotel bedrooms, a restaurant, relaxing zen gardens, onsite parking, and excellent transport links.

Key facts:

Surrounded by 85 acres of woodland
Our carparks provide electric vehicle charging
Opened in 2005

Apply Now

Refine Your Search

natwest bank jobs

Customer Due Diligence Analyst, Onboarding

Customer Service - Personal Banker - Mobile Bank

Security Analyst, Shift Work

Risk Analytics Manager, Economic Capital

Head of Corporate and Commercial

Transformation Consultant

Corporate FX Sales Director

Pricing & Revenue Manager - Point of Sale Lending

Insight Experience for Black Heritage Talent - Internal Audit

Offering Manager, Investment Products & Solutions (9 Months)

Microsoft Defender Security Engineer

Insight Experience for Black Heritage Talent - Coutts - Relationship Management

Insight Experience for Black Heritage Talent - Coutts - Products & Client Services

Insight Experience for Black Heritage Talent - Commercial Banking - Financing Solutions

Insight Experience for Black Heritage Talent - Commercial Banking - Relationship Management

Business Banking Customer Service Representative

Structured Finance Associate, Midlands and East of England

Business Analyst - Core Banking

Customer Service – Personal Banker

Customer Service - Personal Banker (12 months)

I want to receive the latest job alerts for natwest bank

Related Searches

Explore jobs in more locations

Power up what you do

This role is in Mettle

Job description

Your benefits breakdown

Your pay package

Your leave allowance

Total rewards package

Welcome to our Gogarburn hub

Key facts:

Jobseeker tools

Employer Tools

Browse

Stay Connected