Claims lead Work, Jobs in Southampton, Ham (with Salaries)

Building Manager - Portsmouth, PO1
Encore —Portsmouth
- £39,000 - £43,000 a year
- Monday to Friday
- Microsoft Word
- Microsoft Excel
- Microsoft Outlook
Quick apply
Metadata Lead
Claims Recruitment Services —Eastleigh
Lead Dental Nurse
Bupa Dental Care —Southampton
- Monday to Friday
- Patient care
- Leadership
- Communication skills
- Annual leave
- Employee discount
14d
Dealership Accountant
Greenhous - Retail & Fleet —Newport
- Full-time
- Employee discount
- Sick pay
Quick apply
Senior Quantity Surveyor
Rund —Southampton
- Full-time
- Analysis skills
- Bachelor's degree
- Contracts
Duty Pharmacy Manager - Ferndown P/T
Tesco UK —Ferndown
- Up to £52,000 a year
- Full-time
- IT
Retail Branch Manager
Brewers Decorator Centres —Portsmouth
- Customer service
- Supervising experience
- Leadership
- Employee assistance programme
8d
Pharmacy Manager
Superdrug —Andover
- £27.77 an hour
- Team management
- IT
- Leadership
- Store discount
- Employee discount
Quick apply
Senior Identity Management Engineer
cloudpay —Andover
- Full-time
- Remote
- Azure
- DevOps
- English
- Employee assistance programme
- Bereavement leave
Retail Deputy Manager
The Works —Andover
- Customer service
- Leadership
- Communication skills
- Employee assistance programme
- Employee discount
2d
Associate - Catastrophic Injury
Keoghs —Southampton
- Full-time
- Hybrid work
- Analysis skills
- Communication skills
- Annual leave
Quick apply
Business Support Manager
M Group —Southampton
- Microsoft Office
- Hotel
- Organisational skills
- Annual leave
- Employee assistance programme
Complex Injury Large Loss Lawyer - Senior Associate
Keoghs —Southampton
- Full-time
- Hybrid work
- Communication skills
- Employee discount
Quick apply
Residential Building Manager - Portsmouth, PO1
Encore —Portsmouth
- £45,000 a year
- Monday to Friday
- Microsoft Word
- Microsoft Excel
- Microsoft Outlook
Quick apply
8d
Complex Injury Assistant Lawyer - Associate
Keoghs —Southampton
- Full-time
- Hybrid work
- Analysis skills
- IT
- Communication skills
- Employee discount
Quick apply
Contract Manager
Ocean Infinity —Southampton
- Full-time
- Engineering
- Contracts
- Business
Claims Supervisor
GardX —Port Solent
- Customer service
- Mentoring
- Organisational skills
- Employee assistance programme
Quick apply
Investment Middle Office Services (IMOS) - Client Operations - Vice President
JPMorganChase —Bournemouth
- Full-time
- Leadership
- Communication skills
6d
Customer Services Advisor
Halfords —Southampton
- £11.05 - £12.91 an hour
- Part-time
- Sales
- Customer service
- Employee assistance programme
- Employee discount
3d
Senior Construction Lawyer
Lester Aldridge —Southampton
- Construction experience

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Building Manager - Portsmouth, PO1

Encore -
Portsmouth

Quick apply

Job details

£39,000 - £43,000 a year

Qualifications

Microsoft Word
Microsoft Excel
Microsoft Outlook
Facilities management
Complaint handling
Microsoft Office
Presentation skills
Mentoring
Financial management
Microsoft Outlook Calendar
Leadership
Communication skills
Time management

Full job description

We’re looking for an experienced Building Manager to oversee the smooth operation of a high end residential development based in Portsmouth, ensuring a high-quality living environment for residents while maintaining the property to the highest standards.

Location: Portsmouth, PO1
Salary: £39,000-£43,000 (Dependent on Experience)
Hours: Monday to Friday, 8am-5pm

The Role

The Building Manager is responsible for the effective day-to-day management of the development, with a strong emphasis on proactive, transparent communication with residents through the online portal.

As the Building Manager, you will take direct responsibility for the smooth running of the development, with a particular focus on:

Running and maintaining all aspects of the property through our Dwellant system, ensuring records are accurate and up to date.
Communicating proactively with residents through the online portal, ensuring they are fully informed of building matters.
Managing and supporting site-based staff to deliver a high standard of service.
Overseeing planned and reactive maintenance, including contractor management and clear resident updates.
Carrying out regular inspections to ensure communal areas are safe, compliant, and well presented.

Key Responsibilities

1. Building Management

Conduct regular inspections of communal areas using our inspection software, ensuring cleanliness, functionality, and safety and instructing repair works where needed and utilising the Maintenance Operative where you can to save on unnecessary callouts to third-party contractors.
Manage contractors, approve and assess maintenance work, ensure compliance with safety protocols, and check invoices for accuracy ahead of Estate Manager approval.
Coordinate planned maintenance, ensuring timely execution to the required standards.
Prepare a quarterly planned maintenance update with the Estate Manager for the Client, to accompany quarterly financial reporting.
Manage stock levels for day-to-day items and facilitate meter readings for communal utilities, as outlined in the Scope of Services.
Ensure that the Scope of Services is up to date and appropriate for the site, making amendments where needed.
Oversee system tests carried out by on-site staff, including emergency lighting, fire alarms, and lift emergency lines, firefighting lifts to ensure compliance.
Monitor parking compliance and address related issues.
Provide input for budgets, including a full tender process for each contract annually, with recommendations reported to the Estate Manager.
Provide input for residents’ meetings, ensure the monthly directors’ meeting tracker is updated ahead of meetings, and maintain clear communication with directors.

2. Maintenance & Repairs

Request quotes and issue work orders within delegated authority.
Where works fall outside of your authority to instruct, obtain a minimum of two estimates for Estate Manager review and approval, raising the works order once approved.
Follow up on emergency repairs carried out out-of-hours, seeing them through to completion and keeping relevant residents updated throughout.
Review all contractor documentation ahead of works, including RAMS and Public Liability Insurance. Where works pose a significant risk or are substantial, ensure all documents are reviewed by the Health & Safety team via the Dwellant system before instruction.
Arrange and follow up on reactive and planned maintenance to ensure works are carried out within appropriate timescales.
Oversee minor repairs (e.g., replacing bulbs, adjusting doors, small tasks) completed by the maintenance operative, ensuring a C-Site report is produced for each set of repairs.
Coordinate and follow up on emergency repairs, ensuring residents are updated via the portal.
During major works, minimise disruption to residents by managing contractors effectively and providing regular updates via the portal.
Ensure that all hazards from fire risk assessments and general risk assessments are input into the Dwellant system, actioning and closing out items where possible, and escalating unresolved issues to the Estate Manager.
Where appropriate, log, manage, and complete insurance claims in a timely manner, maintaining regular communication with leaseholders involved in the claim.

3. Resident Services

Communicate clearly with residents through the portal, providing timely updates on building matters.
Ensure all noticeboards across the site display the most current information.
Ensure efficient management of front-of-house staff in relation to parcel and key handling.
Ensure on-site staff welcome new residents, introduce house rules, and provide a visible presence within the development.
Assist with handling formal complaints, providing background information to the Estate Manager where needed.

4. Team Management

Lead, mentor, and support on-site staff, ensuring they have the tools and training to excel, including conducting regular appraisals.
Manage staff rotas, holidays, and appraisals to maximise team efficiency.
Enforce policies and procedures, ensuring consistency and compliance.
Lead on candidate interviews with assistance from the Operations Manager and Estate Manager.

What You’ll Bring

Experience

Proven experience managing prestigious residential developments or developments of a similar size and scope.
Strong leadership skills, with previous experience managing, mentoring, and developing a team.
Contractor management expertise, including assessing and approving works.
Financial management experience, including reviewing site budgets and ensuring work remains within budget.

Qualifications

Either working towards or holding an IWFM, TPI, or equivalent property/facilities management qualification.

Skills

Exceptional time management and task prioritisation, supported by an organised Outlook diary and Scope of Services.
Outstanding communication skills, both written and verbal, including experience presenting via Teams or similar virtual platforms.
Proficient in Microsoft Office (Excel, Word, Outlook).
Confident in using resident portal systems and digital reporting tools (Dwellant experience preferred).
Previous experience with Qube property management software (preferred).

Behaviours

Accountability: Take ownership of all aspects of the site.
Attention to Detail: Passionate about delivering excellence in every aspect.
Commitment: Proud to make a difference and go above and beyond.
Positivity: Embrace challenges with a can-do attitude.
Curiosity: Continuously learn, question, and seek improvement.

Quick apply

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