Change analyst Work, Jobs in Saint Mellons, Crf (with Salaries)

External Identity Support Analyst (Cardiff)
Kocho —Cardiff
- Full-time
- Hybrid work
- Azure
- SQL
- Analysis skills
Quick apply
Cyber Security Analyst
Medr —Merthyr Tydfil
- £39,457 - £46,243 a year
- Full-time
- Azure
- Computer Science
- Microsoft Office
- Annual leave
- Employee assistance programme
10d
1st Line Service Desk Team Lead
ARO —Cardiff
- £40,000 a year
- Full-time
- Hybrid work
- Management
- Customer service
- No degree
- Employee assistance programme
Quick apply
3d
Business Analyst
Forestry Commission —Bristol
- £40,388 a year
- Full-time
- Hybrid work
- Microsoft Access
- English
- Microsoft Office
- Annual leave
- Employee assistance programme
Change and Release Analyst
Boeing —Bristol
- Microsoft Office
- Organisational skills
- Life insurance
Senior Cyber Analyst
Admiral —Cardiff
- Azure
- AWS
- Scripting
- Annual leave
Business Analyst
Network Plus —Bristol
- £45,000 - £55,000 a year
- Full-time
- Hybrid work
- Analysis skills
- Contracts
- Agile
Quick apply
Senior Statistical Analyst
Research England —Bristol
- £46,743 a year
- Full-time
- Analysis skills
- Presentation skills
- Continuous improvement
- Annual leave
- Employee assistance programme
10d
Implementation Analyst - Pensions
XPS Pensions Group —Bristol
- Full-time
- Microsoft Excel
- Customer service
- Microsoft Office
- Employee discount
- Referral programme
2d
Energy Performance Analyst
Optimised Group —Bristol
- Data analysis skills
- SQL
- Communication skills
- Annual leave
- Life insurance
5d
Tolerancing Analyst
Airbus Operations Limited —Bristol
- Full-time
- Hybrid work
- CAD
- Engineering
- Project management
- Free parking
- Employee assistance programme
Social Care Data and Analysis Team Leader (Job-share)
Office for Standards in Education, Children's Services and Skills —Bristol
- £69,322 a year
- Part-time
- Hybrid work
- Presentation skills
- Leadership
- Annual leave
- Flexible schedule
13d
Senior Social Scientist - 2026039
Joint Nature Conservation Committee —Cardiff
- £41,525 a year
- Full-time
- Hybrid work
- Presentation skills
- Travel
- In-person
- Annual leave
- Work from home
Data Governance Manager
Office for National Statistics —Newport
- £41,985 - £47,121 a year
- Full-time
- Hybrid work
- Presentation skills
- IT
- Communication skills
12d
Information Analyst - Nuclear
Assystem —Bristol
- Hybrid work
- Microsoft Office
- SDLC
- Annual leave
- Flexible schedule
Head of New Business Reporting
Legal & General Investment Management —Cardiff
- Hybrid work
- Continuous improvement
- Leadership
- Employee discount
- Life insurance
Business Analyst
Osborne Clarke —Bristol
- Analysis skills
- Bachelor's degree
- Communication skills
13d
Pricing Manager - Travel
Admiral —Cardiff
- Hybrid work
- SQL
- Analysis skills
- Business
- Annual leave
Team Lead, Pensions Systems Analyst
Gallagher Benefit Services —Bristol
- Full-time
- Remote
- Microsoft Word
- Microsoft Excel
- Microsoft Office
10d
Senior Business Analyst
Methods Business and Digital Technology —Bristol
- Full-time
- Remote
- Azure
- Analysis skills
- Mentoring
- Annual leave
- Employee assistance programme
Quick apply

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change analyst jobs near saint mellons, crf

External Identity Support Analyst (Cardiff)

Kocho -
Cardiff

Quick apply

Job details

Full-time

Qualifications

Fiddler
Authentication
Azure
Incident management
C#
Technical support
.NET
SQL
Analysis skills
Database management
APIs
Root cause analysis
Communication skills
PowerShell
Debugging

Full job description

(This role is Cardiff based)

About Kocho

Kocho recognise that technology on its own does not deliver change and offers technology adoption services alongside excellent technical consulting to enable our clients to achieve their business goals on their journey to Become Greater.

Our head office is in the heart of London’s West End and provides a comfortable working environment with flexible collaboration spaces that encourage our people to Become Greater with the aim to Do What’s Right. We now have offices in Cardiff and Cape Town which follow the style of our London space.

Kocho is an equal opportunities employer. We make recruitment decisions based on qualifications, skill set and experiences. We consider all suitable candidates regardless of their age, sex, gender reassignment, race, religious beliefs, or lack thereof, marital status, disability or sexual orientation or any other protected characteristic. This is mindset aligns with our company values as we understand that we are Better Together.

Role Overview

The External Identity Support Analyst provides advanced (3rd‑line) technical support and expertise for external identity platforms and customer identity solutions. The role is essential to ensuring stable, secure, and high‑performing identity services across our Managed Solution Support portfolio.

Key Responsibilities

Provide 3rd‑line remote technical support for customer identity and access solutions within Managed Solution Support, focusing on external identity technologies (Entra ID, Entra External ID, Azure AD B2C, federation, SSO).
Maintain and improve the Configuration Management Database (CMDB) for supported services.
Support smooth transition of clients and projects into Managed Solution Support.
Contribute to the development and enhancement of Kocho’s identity service offerings.
Operate as a subject matter expert, offering expert advice and solutions to complex or bespoke identity challenges.
Influence clients to adopt best‑practice approaches for secure and scalable identity management.
Act as an advocate for clients when working with internal teams and Senior Management.
Maintain clear and accurate documentation, troubleshooting guides, and operational procedures.

Essential Skills & Experience

Strong troubleshooting abilities for complex and bespoke identity-integrated applications.
Ability to read and modify code in .NET and C#.
Experience with SQL and database management tools.
Solid working knowledge of PowerShell for automation and diagnostics.
Experience supporting enterprise-scale environments.
Understanding of federation and identity protocols:
- SAML 2.0
- OAuth 2.0
- OpenID Connect
- Token flows, claims, sessions
Experience in operational support roles within business environments.
Ability to work effectively in virtual, collaborative, and team-based settings.
Excellent communication skills with the ability to explain technical issues clearly to both technical and non‑technical audiences.
Strong analytical and problem‑solving ability.
Demonstrated learning agility and a willingness to adopt new identity technologies.
Understanding of security principles including least privilege, secure design, and common vulnerabilities.
Familiarity with:
- Authorization concepts (roles, permissions, app registrations, service principals)
- User and group lifecycle management (creation, modification, deletion, dynamic groups)
Knowledge of Conditional Access (CA) and Multi‑Factor Authentication (MFA).

Additional Beneficial Skills & Experience (Desirable)

Experience with operation and support of:
- Azure AD B2C / Entra External ID
- Microsoft Entra ID (formerly Azure AD)
- Azure DevOps
Relevant Microsoft certifications such as:
- SC‑300 (Identity & Access Administrator)
- SC‑900 / AZ‑900 fundamentals
Experience with Customer Identity & Access Management (CIAM) solutions or external identity lifecycle management.
Familiarity with API debugging and tooling (e.g., Fiddler, Postman, browser developer tools).
Knowledge of identity governance processes (access reviews, entitlement management, automated provisioning).
Experience with logging and monitoring tools such as Application Insights, Azure Monitor, Log Analytics.
Understanding of Zero Trust architecture and its application to external identity.
Experience participating in incident management, including P1/P2 handling, root cause analysis, and post‑incident reviews.

Quick apply

Refine Your Search

change analyst jobs in saint mellons, crf

External Identity Support Analyst (Cardiff)

Cyber Security Analyst

1st Line Service Desk Team Lead

Business Analyst

Change and Release Analyst

Senior Cyber Analyst

Business Analyst

Senior Statistical Analyst

Implementation Analyst - Pensions

Energy Performance Analyst

Tolerancing Analyst

Social Care Data and Analysis Team Leader (Job-share)

Senior Social Scientist - 2026039

Data Governance Manager

Information Analyst - Nuclear

Head of New Business Reporting

Business Analyst

Pricing Manager - Travel

Team Lead, Pensions Systems Analyst

Senior Business Analyst

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