Policy advisor Work, Jobs in Preston, Lan (with Salaries)

Travel Support Advisor Air & Ground
dnata —Preston
- Computer literacy
- Hotel
- Typing
Weekend Customer Service Advisor
Places for People —Preston
- £9,726 a month
- Overtime
- Hybrid work
- Free parking
- Annual leave
9d
Helpline Advisor
Stephensons Solicitors LLP —Wigan
- Full-time
- Hybrid work
- Computer literacy
- Organisational skills
- Typing
- Free parking
- Annual leave
12d
Customer Service Advisor
MCR Property Group Ltd —Preston
- £14 an hour
- Hospitality
- Microsoft Office
- Administrative experience
Quick apply
2d
Accommodation Services Advisor
University of Lancashire —Preston
- £26,707 - £29,588 a year
- Part-time
- Databases
- University
- IT
- Annual leave
3d
Smoke Free Advisor
Change Grow Live —Lancashire
- £26,296.03 - £27,165.10 a year
- Communication skills
- Employee discount
5d
Service Advisor
Lithia —Preston
- Annual leave
- Employee discount
9d
Customer Service Advisor - Evenings
Davies —Preston
- Part-time
- Computer literacy
- Computer skills
- Employee assistance programme
- Employee discount
Quick apply
12d
Travel Support Advisor Air & Ground
dnata Travel —Leyland
- Computer literacy
- Hotel
- Typing
Client Care Advisor (FTC)
IVC —Blackburn
- Up to £24,870.29 a year
- Full-time
- Front desk
- Communication skills
- Annual leave
- Employee discount
3d
Aftersales Advisor
BCA —Preston
- £14.11 an hour
- Monday to Friday
- Organisational skills
- Communication skills
- Employee assistance programme
- Employee discount
Quick apply
Prison Offender Manager
Ministry of Justice —Lancaster
- £30,001 - £40,000 a year
- Full-time
- Hybrid work
- English
- Presentation skills
- Annual leave
9d
HR Advisor
Lancashire and South Cumbria NHS Foundation Trust —Preston
- £32,073 - £39,043 a year
- Full-time
- Hybrid work
- Conflict management
Market Analyst
Inspired —Kirkham
- Full-time
- Hybrid work
- Writing skills
- Data analysis skills
- Communication skills
- Life insurance
Senior Officer/Learning Advisor
Department of Education —Victoria
- Full-time
- Experience working with children
- Bachelor's degree
- School
13d
Employability Advisor
Leigh Youth Hub —Wigan
- Up to £26,500 a year
- Full-time
- Travel
- In-person
- Annual leave
- Employee assistance programme
Quick apply
Senior H&S Advisor
MWHTreatment —Preston
12d
HR Advisor
Williams Group —Bolton
- £32,000 - £34,000 a year
- Full-time
- Travel
- Human resources
- Organisational skills
- Annual leave
- Employee assistance programme
Quick apply
3d
HSEQ Advisor - North
Apleona —Preston
- £40,000 - £45,000 a year
- Full-time
- Microsoft Word
- Data analysis skills
- Travel
- Employee discount
Part time Trainee QHSE Advisor
HSE Advice UK Ltd —Lancaster
- Up to £12.71 an hour
- 8 hour shift
- Business development
- Driving
- Mentoring
- Free parking
- Health & wellbeing programme
Quick apply

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policy advisor jobs near preston, lan

Travel Support Advisor Air & Ground

dnata -
Preston

Apply Now

Job details

Permanent

Qualifications

Travel arrangements
Stakeholder collaboration
Computer literacy
GCSE
UK GDPR
Numeracy
General Data Protection Regulation (GDPR)
Aviation passenger services
Customer support
Customer interaction
Typing
Multidisciplinary collaboration
Communication skills

Full job description

Job Title: Travel Support Advisor – Air & Ground Operations

Location: Leyland, Preston

dnata Travel Group B2B is the UK’s biggest B2B-only tour operator and comprises of flagship brand Gold Medal and three specialist brands – Pure Luxury, Cruise Plus and Incredible Journeys. We pride ourselves on our truly ‘agents-first’ approach and our strong mutually beneficial and supportive relationships with a huge range of supplier partners across the industry. We are part of the Emirates group.

We are now recruiting for a Travel Support Advisor to manage and action involuntary changes to customer travel arrangements, including airline schedule changes, flight cancellations, ticketing deadlines, and ground service modifications. This role ensures timely communication with customers and effective resolution of disruptions, working in a customer-centric manner to minimize inconvenience and protect business interests.

Job Accountabilities

Monitor and manage electronic airline queues, ensuring timely action and clearance in line with agreed performance targets
Process airline notifications promptly to ensure tickets are issued within required timeframes
Coordinate changes to air travel arrangements, including necessary updates to associated services such as hotel bookings, transfers, and car hire
Communicate flight schedule changes to direct customers and travel agents via phone, email, etc., and update all affected package components and documentation accordingly
Apply ABTA/ATOL guidelines to ensure customer arrangements comply with industry and company policies
Provide support during crisis situations (e.g. adverse weather, natural disasters, political unrest) to maintain customer service continuity
Inform customers and agents of accommodation renovations and manage any resulting changes, including relocations due to hotel closures, overbookings, or major refurbishments
Respond to supplier communications within 72 hours and update customers or agents with relevant changes
Negotiate with suppliers to secure the best possible outcomes for both the customer and the business
Uphold GDPR standards and maintain a consistently professional approach in all interactions
Collaborate effectively with team members and cross-functional teams to resolve customer issues
Take ownership of personal development to enhance the customer experience
Support the team manager in achieving service level targets and provide feedback on system issues and improvement opportunities
Consistently demonstrate dnata Travel Group’s Vision, Mission, and Values in daily work

To be considered for this role, we need you to have the following skills, experience and qualifications:

GCSE Grade A*-C/9-4 in English and Maths or equivalent
Great communication skills – verbal & written
Able to deliver a difficult message with empathy and remain calm
Customer focussed
IT literate with great keyboard skills
Accuracy and attention to detail
Great team player with a positive attitude
Problem solving skills
Adaptable and able to work under pressure
Numerate

Desirable:

Experience with GDS /travel systems
Previous travel industry or contact centre experience

Apply Now

Refine Your Search

policy advisor jobs in preston, lan

Travel Support Advisor Air & Ground

Weekend Customer Service Advisor

Helpline Advisor

Customer Service Advisor

Accommodation Services Advisor

Smoke Free Advisor

Service Advisor

Customer Service Advisor - Evenings

Travel Support Advisor Air & Ground

Client Care Advisor (FTC)

Aftersales Advisor

Prison Offender Manager

HR Advisor

Market Analyst

Senior Officer/Learning Advisor

Employability Advisor

Senior H&S Advisor

HR Advisor

HSEQ Advisor - North

Part time Trainee QHSE Advisor

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