Customer service representative Work, Jobs in Tendring, Oxf (with Salaries)

Customer Service Advisor
Bio-Techne —Abingdon
- £19,600 - £32,350 a year
- Full-time
- Sales
- Customer service
- Salesforce
- Employee stock purchase plan
Customer Service Advisor
Network Plus —Kidlington
- £27,000 - £28,000 a year
- Full-time
- Customer service
- IT
Quick apply
5d
Customer Engagement Associate (pathway role into Protection Adviser)
LifeSearch —Milton Keynes
- £26,450 - £30,000 a year
- Full-time
- Sales
- Customer service
- Phone etiquette
- Life insurance
Quick apply
Customer Service Representative
Trescal —Banbury
- Full-time
- Customer service
- IT
- Communication skills
Quick apply
Customer Service Advisor
Hachette UK —Didcot
- £24,689 a year
- Full-time
- Hybrid work
- Customer service
- Free parking
- Employee assistance programme
Customer Care Representative
Givaudan —Milton Keynes
- English
- Microsoft Office
- Bachelor's degree
PM Operations Assistant/Customer Service
DELIVERED UK LTD —High Wycombe
- £12.71 - £12.81 an hour
- Overtime
- Customer service
- Driving
- In-person
- Free parking
Quick apply
4d
Client Services Coordinator - Temporary
Ingram Content Group —Bradwell
- Full-time
- Microsoft Word
- Microsoft Excel
- Microsoft Access
- Free parking
- Sick pay
Quick apply
Customer Service Advisor 4-6 month FTC
Hachette UK —Didcot
- £24,689 a year
- Full-time
- Hybrid work
- Customer service
- Free parking
- Employee assistance programme
Customer Services Advisor - 12 Month FTC
TravelodgeHotels —Thame
- Up to £26,168 a year
- 8 hour shift
- Hybrid work
- Hotel
- Employee discount
Quick apply
13d
Customer Services Advisor - 6 Month FTC
TravelodgeHotels —Thame
- Up to £26,168 a year
- 8 hour shift
- Hybrid work
- Hotel
- Employee discount
Quick apply
13d
Customer Service Representative
RH COMMERCIAL VEHICLES —Northampton
- Full-time
- Microsoft Word
- Microsoft Excel
- Microsoft Outlook
- Free parking
- Health & wellbeing programme
Quick apply
Customer Service Assistant
Royal Casino Slots —High Wycombe
- £12.71 - £13.21 an hour
- Full-time
- Bilingual
- Microsoft Word
- Microsoft Outlook
Quick apply
7d
Sales and Customer Service Assistant
Wigwam Storage Ltd —Chipping Norton
- £27,500 - £30,000 a year
- Full-time
- In-person
- Communication skills
Quick apply
13h
Retail Customer Service Assistant - Nights
bp Retail —Towcester
- £13.45 an hour
- Part-time
- Café
- Annual leave
- Employee assistance programme
12d
Customer Service Specialist
Abbott Laboratories —Abingdon
- Full-time
- Microsoft Excel
- Microsoft Outlook
- Salesforce
Customer Service Assistant
Discobowl Banbury —Banbury
- From £12.21 an hour
- Part-time
- Bilingual
- Bar
- Merchandising
- Free parking
- Employee discount
Quick apply
Customer Experience Associate
AAFES —Croughton
- £15.00 - £17.25 an hour
- Part-time
Customer Care Advisor
Furniture Village —Bedford
- £34,000 - £37,400 a year
- Full-time
- Employee discount
Quick apply
11d
Retail Marketing & Customer Care Coordinator
Trek Bicycle Corporation Ltd —Milton Keynes
- Part-time
- Hybrid work
- CRM software
- Customer service
- ERP systems
- Annual leave
- Employee assistance programme
Quick apply

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Customer Service Advisor

Bio-Techne -
Abingdon

Apply Now

Job details

Full-time
£19,600 - £32,350 a year

Benefits

Employee stock purchase plan

Qualifications

Sales
Customer service
Salesforce
ERP systems
English
Organisational skills
IT
Communication skills
Teaching
Time management

Full job description

By joining Bio-Techne, you’ll join a company with a powerful and positive purpose of enabling cutting-edge research in Life Sciences and Clinical Diagnostics. Bio-Techne, and all of its brands, provides tools for researchers to further treat and prevent disease worldwide.

Pay Range: £19,600 - £32,350

Placement within the salary range will vary depending on experience, qualifications, geographic location, and internal equity considerations.

Position Summary

The Customer Services team at Bio-Techne play a key role in delivering exceptional customer service to the business key stakeholders, from initial point of contact and placing of orders, through to the aftersales service, ensuring the customer experience is exceptional throughout the entire process. This team role requires individuals who are highly motivated, are passionate about customer service, and encourage engagement with the customer.

Essential Functions

Be the point of contact for incoming sales enquiries by telephone, e-mail and “live-chat”
Processing of sales orders received by email, telephone order, postal orders, and e-commerce in an accurate and efficient manner to ensure minimal errors occur.
Raising customer quotations, proformas and coordinate stock returns where required
Providing an excellent Customer Service support by working closely with other internal departments – Sales, Accounts, Despatch, Technical Service, Marketing, etc.
Effectively provide the customer with answers for/of any order queries or offering solutions to the queries.
Manage non-technical complaints that are received.
Manage backorder process to ensure customers are kept informed of any date changes.
Manage new account process and documentation required.
Ensure customer database is regularly updated and all information logged.
Ensure the after sales care and order follow up is carried out to deliver a great customer experience from start to finish of an order.
Gain a basic level of key product knowledge.
Work with internal sales teams to maximize communication and improve efficiencies within teams to ensure high levels of customer service.
Work as part of a team to achieve the overall goals but have the motivation to be self-driven to deliver exceptional customer service at every point of customer and interdepartmental contact.
Support Bio-Techne ethos of a great global offering of a quality portfolio of products and services.
Drive best practice and ensure maximum productivity & utilisation.

Minimum Requirements/Qualifications:

General Education exam passes (or equivalent) in English, and Maths
Experience of working in a customer focused environment.
Fluent written and spoken English is essential.
Possess excellent IT skills, including experience of working with ERP/CRM platforms.

Skills required/desired:

A commitment to total customer satisfaction.
Conscientious, articulate, and possesses excellent presentation and teaching skills.
A commitment to total customer satisfaction.
Strong organisational and administration skills.
Working knowledge of Microsoft D365 and or Salesforce desirable but not essential.
Additional language skill is desirable.

Personal Qualities:

Ability to demonstrate a passion for customer service.
Excellent telephone manner.
Exceptional attention to detail, time management, and organizational skills.
Excellent written and verbal communication skills.
Ability to perform a wide variety of tasks and multi-task efficiently.
Professional demeanour.
Ability to remain calm under pressure.
Ability to handle complaints and difficult situations.
Ability to work in a fast-paced environment.

Bio-Techne is committed to product quality, customer satisfaction, continued improvement, minimising environmental impacts and conserving natural resources. Environmental and quality management is an integral core value and vital part of the Bio-Techne culture.

Why Join Bio-Techne:

We offer competitive wages along with extensive benefits for employees and their families.
We invest in our employees’ financial futures through retirement programs and an employee stock purchase plan.
We help our employees develop their careers through mentorship, promotional opportunities, training and development, internship programs, and more.
We offer an international and diverse working environment, enriched by employee resource groups; volunteer and charity events; and employee events that build a culture of caring and belonging.
We foster a culture of empowerment and innovation, where employees feel valued and encouraged to bring their new ideas to the table.

Bio-Techne is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or status as a protected veteran.

To protect the interests of all, Bio-Techne will not accept unsolicited resumes from any source other than a candidate application. Any unsolicited resumes sent to Bio-Techne will be considered Bio-Techne property.

If you require a reasonable accommodation to complete an application, participate in an interview, or take part in any other stage of the recruitment process, please contact [email protected] for assistance.

Apply Now

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customer service representative jobs in tendring, oxf

Customer Service Advisor

Customer Service Advisor

Customer Engagement Associate (pathway role into Protection Adviser)