Customer liaison Work, Jobs in Pathhead, Fif (with Salaries)

Regional Manager Scotland and North of England
Felix —Edinburgh
- £32,000 - £35,000 a year
- Full-time
- Management
- Microsoft Office
- IT
Senior Housing Officer
Pinnacle Group —Leuchars
- £32,960 a year
- Full-time
- Hybrid work
- Travel
- Organisational skills
- Communication skills
- Annual leave
- Employee assistance programme
Quick apply
11d
Property Officer
British Transport Police —Edinburgh
- £15,398.34 a year
- Part-time
- Microsoft Word
- Microsoft Excel
- IT
- Annual leave
- Gym membership
Quick apply
12d
Product & Compliance Assistant
Novolex —Edinburgh
- £28,000 a year
- Full-time
- Hybrid work
- SharePoint
- Employee assistance programme
- Flexible schedule
Quick apply
10d
Tenant Liaison Officer
Sidey Solutions Ltd —Falkirk
- £32,500 a year
- Full-time
- Maintenance
- English
- Organisational skills
- Annual leave
- Life insurance
Quick apply
5d
Concierge and Estates Officer - Multiple Locations across City
City of Edinburgh Council —Edinburgh
- £27,257 - £29,850 a year
- Full-time
12d
Site Manager
McConnell Ltd —Edinburgh
- Full-time
- Microsoft Word
- Microsoft Excel
- Microsoft Outlook
Quick apply
9d
Cloud Intelligence Business Development Manager - EMEA, AWS Cloud Intelligence
AWS EMEA SARL (UK Branch) —Edinburgh
- Full-time
- Sales
- AWS
- Bachelor's degree
Partner Manager - Remote
Jitterbit —Edinburgh
- Full-time
- Remote
- Management
- Sales
- Salesforce
Quick apply
Store Manager
PPG —Edinburgh
- Overtime
- Supervising experience
- Mentoring
- Leadership
- Annual leave
- Employee discount
Quick apply
Data Consultant - FTC
TELESOFT LLC DBA CALERO —Edinburgh
- Master's degree
- Accounting
- Human resources
Quick apply
5d
Housekeeping Supervisor
The Bruntsfield Hotel —Edinburgh
- £13.31 an hour
- Full-time
- Customer service
- English
- Hotel
- Employee discount
11d
Chef Manager
Elior UK —Edinburgh
- £31,575 a year
- Full-time
Quick apply
Senior Wastewater Modeller
AECOM —Edinburgh
- Full-time
- Hybrid work
- Engineering
- No degree
- Communication skills
Hospitality - Head Chef
Lexington Catering —Edinburgh
- £40,000 a year
- Full-time
- Customer service
- Cooking
- Leadership
Quick apply
Case Officer - Waverley Court
City of Edinburgh Council —Edinburgh
- £40,501 - £47,639 a year
- Case management
- Driving
- IT
6d
Case Officer - Waverley Court
City of Edinburgh Council —Edinburgh
- £40,501 - £47,639 a year
- Full-time
- Case management
- Driving
- IT
6d
Box Office Manager
TEG Europe —Edinburgh
- £17 an hour
- Temporary
- Hospitality
- Management
- Customer service
Quick apply
Capacity and Capability Service Manager
Public Sector Resourcing —Edinburgh
- Full-time
- Business development
- Analysis skills
- No degree
- Annual leave
9d
Planner - Livingston, West Lothian, EH54 8AF
Apleona —Livingston
- £29,943 a year
- Full-time
- Employee discount
11d

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Regional Manager Scotland and North of England

Felix
Edinburgh

Apply Now

Job details

Full-time
£32,000 - £35,000 a year

Qualifications

Management
Microsoft Office
Performance management
IT
Leadership
Communication skills

Full job description

Job Title: Regional Manager Scotland or North of England

Reporting To: Operations Delivery Manager

Salary Range: £32,000 - £35,00

Contract Type: Permanent

Location: Field based across Central Scotland to Northern England

Hours/Days per week: Job share with 21 hours per week, 9am to 5pm on Wednesdays, Thursdays, and Fridays.

Requirements: Felix can only employ applicants who currently have the right to work in the UK. As part of our safer recruitment policy, we do ask questions regarding unspent criminal records.

We are Felix

We bring people together to rescue, repurpose, and share surplus food that would otherwise go to waste, turning an environmental problem into a social opportunity.

Together with 16 other independent charities, 18,000 volunteers, and thousands of partners, we are the UK’s food rescue network, supporting 1.5 million people across the country.

We‘re about fuller plates, fuller communities, and fuller lives.

Purpose of the Job

Deliver consistency and quality in service across a specified region, in collaboration with regional peers, through a sound understanding of the challenges and differences across your region, from charity density, store format, to local landscapes, working with the team to find solutions to enable them to deliver the FSGo service to an excellent standard.

This role operates as part of a job-share arrangement alongside an experienced manager, providing a collaborative leadership model that ensures continuity, consistency, and effective support across the function. The post holder will work closely with their job-share partner to jointly oversee responsibilities, maintain high service standards, and contribute to the achievement of team and organisational objectives. This arrangement offers the opportunity to leverage shared expertise, knowledge, and decision-making to deliver effective outcomes while ensuring seamless service provision.

Duties and Responsibilities

Maximise the value of surplus food redistributed from FareShare Go food partners to their local communities
Support charities to access and collect as much surplus food and non-food community support as possible from FareShare Go and Felix food partners through excellent customer service, area development and food safety assurance
Support food partners to maximise the volumes of surplus food and non-food community support they provide to local communities through professional account management of food partner outlets
Senior level account management of regional food partner contacts, key charity accounts and local third sector networks
Through collaboration, support other delivery and customer-teams, as well as key internal stakeholders including Public Affairs, Corporate Volunteering, Marketing and Regional Centres
Achievement of agreed regional and individual KPIs (annual food safety checks, reviews, charity coverage, partner liaison and account management visits)
Recruitment, training and induction of new team members, ensuring full knowledge of processes and adherence to standards, accuracy and completeness of records of charity and food partner interactions
Resource management of team capacity and skills to ensure regional service delivery is maintained to the highest possible levels at all times
Your normal duties and responsibilities will be set out in your job description. However, the charity may require you to perform other duties from time to time.

Essential Criteria

Demonstrable experience of team and performance management in a customer-facing environment
Ability to collect and analyse data to inform decision making and the development of ways of working
Excellent stakeholder management and relationship-building skills
High standards of written and verbal communication to a variety of audiences and learning styles
Good knowledge of IT systems including Microsoft Office and experience using CRMs or internal client management software

Equity Diversity Inclusion & Belonging

At Felix, we are committed to promoting equality, diversity, and inclusion in everything we do. We value the unique contributions of every individual and strive to create a respectful, inclusive environment free from discrimination or prejudice. Our commitment extends to all employees, and volunteers, ensuring equal opportunities for everyone, regardless of background or characteristics.

Application procedure

Once you apply you will be directed to our recruitment portal. Please upload your CV and a covering letter outlining your suitability for the role and make sure that they are both uploaded before submitting your application. After you have submitted your application, you have 24 hours in which you can access you application and make edits. We will only consider applications with both CV and cover letter submitted.

Recruitment timeline

We reserve the right to close advertisements early and we might assess candidates and arranging interview as applications come in, so please apply as soon as possible, to avoid missing out on this opportunity.

Due to the anticipated large number of applicants, if you do not hear from us within four weeks of your application, we regret to inform you that your application has been unsuccessful. Consequently, will not be able to provide feedback.

Apply Now

Refine Your Search

customer liaison jobs in pathhead, fif

Regional Manager Scotland and North of England

Senior Housing Officer

Property Officer

Product & Compliance Assistant

Tenant Liaison Officer

Concierge and Estates Officer - Multiple Locations across City

Site Manager

Cloud Intelligence Business Development Manager - EMEA, AWS Cloud Intelligence

Partner Manager - Remote

Store Manager

Data Consultant - FTC

Housekeeping Supervisor

Chef Manager

Senior Wastewater Modeller

Hospitality - Head Chef

Case Officer - Waverley Court

Case Officer - Waverley Court

Box Office Manager

Capacity and Capability Service Manager

Planner - Livingston, West Lothian, EH54 8AF

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We are Felix

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Essential Criteria

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