Product development engineer Work, Jobs in Wavendon, Bkm (with Salaries)

L2/L3-Support Engineer|Aerospace & Defense Engineering COTS Packages| Stevenage, UK
Infosys —Stevenage
- Oracle
- CAD
- Analysis skills
8d
Development Engineer
Honeywell —Luton
- Full-time
- Hybrid work
- Microsoft Powerpoint
- CAD
- Maintenance
Product Safety & Compliance Engineer
Currys —Stevenage
- £35,000 - £40,000 a year
- Full-time
- Communication skills
- Employee discount
Senior Verification Engineer
Envisics —Milton Keynes
- Full-time
- Hybrid work
- Engineering
- Analysis skills
- C++
- Annual leave
- Gym membership
Quick apply
Project Engineering Lead
API Microwave —Wavendon
- Hybrid work
- Engineering
- Laboratory experience
- Master's degree
- Relocation assistance
- Flexitime
Quick apply
Project Engineer
Apego UK Engineering Solutions Ltd —Milton Keynes
- £35,000 - £58,000 a year
- Full-time
- Microsoft Powerpoint
- Microsoft Word
- AutoCAD
- Flexitime
- Sick pay
Quick apply
5d
Semiconductor Functional Safety Engineer
Tata Elxsi —Bourne End
- Engineering
- Analysis skills
- Bachelor's degree
Product Line Engineer (M/F/D)
TLD EUROPE —Kempston
- Full-time
- Master's degree
- Analysis skills
- Project management
Quick apply
11d
Graduate Mechanical Engineer
Applus 3C Test Ltd —Silverstone
- From £26,000 a year
- Overtime
- Microsoft Word
- Microsoft Excel
- Engineering
- Free parking
- Health & wellbeing programme
Quick apply
14d
Project Engineer (12 Month FTC)
Altro/Autoglym —Baldock
- Full-time
- Hybrid work
- Engineering
- Project management
- Free parking
- Sick pay
Quick apply
Lead Design Quality Assurance Engineer - 12m Inside IR35 Contractor
Safran Engineering Services UK Limited —Pitstone
- Engineering
- Analysis skills
- Bachelor's degree
Quick apply
Principal Stress Engineer
Collins Aerospace —Leighton Buzzard
- Full-time
- Travel
- In-person
- Annual leave
- Employee assistance programme
Project Engineer - Hardware In The Loop
MBDA —Stevenage
- Up to £46,000 a year
- Overtime
- Hybrid work
- Free parking
Senior Mechanical Design Engineer
HydraB —Bicester
- Full-time
- Hybrid work
- CAD
- Engineering
- Master's degree
- Employee assistance programme
Quick apply
DVA Engineer
Contechs Consulting Limited —Bicester
- Engineering
2d
Laser Laboratory Engineer
Lumentum —Towcester
- Full-time
- Engineering
- Laboratory experience
- Analysis skills
1d
Senior Electrical Engineer
Ionetic —Brackley
- Full-time
- Schematics
- Analysis skills
- Bachelor's degree
Quick apply
Electrical Engineer (M/F/D)
TLD EUROPE —Kempston
- Full-time
- Engineering
- Programmable logic controllers
- Bachelor's degree
Quick apply
4d

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L2/L3-Support Engineer|Aerospace & Defense Engineering COTS Packages| Stevenage, UK

Infosys -
Stevenage

Apply Now

Job details

8 days ago

Qualifications

MATLAB
ITIL Certification
Oracle
CAD
Microsoft SQL Server
Analysis skills
ITIL
Scripting
APIs
Root cause analysis
Leadership
Communication skills
Python
PowerShell
Creo

Full job description

Role – L2/L2 support engineer-Aerospace & Defense and Engineering COTS Packages
Technology – ITIL Incident, Problem, Change, and Release Management, Database, Scripting, familiarity with COTS products in Aerospace & Defence and Engineering
Location – Stevenage, UK
Business Unit – IOT
Compensation – Competitive (including bonus)

Job Summary
We are seeking a support engineer who will be responsible for providing Level 2 and Level 3 technical support for a portfolio of Commercial Off-The-Shelf (COTS) engineering applications and product development applications, including CAD, ALM, MBSE (Model-Based Systems Engineering), Requirements Management and Simulation tools used across the Aerospace & Defense and Engineering domains.

Location & Security Requirements

Candidates who have previously held Security Check (SC) Clearance or are eligible to obtain SC Clearance will be preferred.
Candidate should be based within reasonable commuting distance of Stevenage, United Kingdom, or be willing to travel regularly to the Stevenage office/customer site as required.

Key Responsibilities

Application Support & Operations

Provide L2/L3 support for engineering applications and associated integrations.
Analyze and resolve complex incidents, service requests, and application-related issues.
Perform root cause analysis (RCA) and implement permanent fixes for recurring problems.
Manage application availability, performance monitoring, and health checks.
Support upgrades, patches, hotfix deployments, and application migrations.
Coordinate major incident resolution and provide technical leadership during critical outages.

Administration & Configuration

Configure and maintain application environments, user access, roles, and permissions.
Manage licenses, certificates, service accounts, and compliance requirements.
Support environment validation, configuration management, and release activities.
Maintain integrations between engineering applications and connected platforms.

Service Management

Ensure SLA compliance for incident response and resolution.
Drive Problem Management, Change Management, and Release Management activities.
Maintain support documentation, SOPs, knowledge articles, and runbooks.
Participate in CAB meetings and planned maintenance activities.

Stakeholder & Vendor Management

Act as primary technical escalation point for customers and support teams.
Coordinate with software vendors for issue resolution.
Conduct regular service review meetings and provide status reporting to stakeholders.
Collaborate with other support groups and business key users.

Leadership & Continuous Improvement

Conduct Knowledge Transfer (KT) sessions.
Identify automation opportunities and process improvements.
Support transition, onboarding, and stabilization of new applications into AMS.

Required Technical Skills

Creo Parametric, Creo View and Creo Illustrate administration and troubleshooting
MATLAB administration and troubleshooting
Arbortext Aerospace & Defense configuration and support
IBM Engineering Lifecycle Manager
IBM DOORS Requirements Management
Cameo Teamwork Cloud / MBSE tools
E3 Cable troubleshooting
MOOD system administration and support

Technical Competencies

Application installation, upgrades, and patch management
User and access management
License management and compliance monitoring
Integration troubleshooting and log analysis
ITIL Incident, Problem, Change, and Release Management
Database fundamentals (SQL Server/Oracle)
Scripting (PowerShell, APIs, Python preferred)

Experience Requirements

Strong hands-on experience supporting CAD or aerospace engineering applications.
Experience working in global AMS environments with SLA/KPI-driven support models.
Strong customer-facing and stakeholder management skills.

Preferred / Good to Have Certifications

ITIL Foundation / ITIL 4

Personal Skills
Besides the professional qualifications, we respect and place equal importance to the candidate’s personality which facilitates success in customer environments. Few traits we look for are:

High analytical skills
A high degree of initiative, flexibility and adaptability
High customer orientation
Good team engaging skills
Quality awareness
Good verbal and written communication skills
Transparency and Integrity

About Infosys
Infosys is a global leader in next-generation digital services and consulting. We enable clients in 59 countries to navigate their digital transformation.
With over four decades of experience in managing the systems and workings of global enterprises, we expertly steer clients, in 59 countries, as they navigate their digital transformation powered by cloud and AI. We enable them with an AI-first core, empower the business with agile digital at scale and drive continuous improvement with always-on learning through the transfer of digital skills, expertise, and ideas from our innovation ecosystem. We are deeply committed to being a well-governed, environmentally sustainable organization where diverse talent thrives in an inclusive workplace.

All aspects of employment at Infosys are based on merit, competence and performance. We are committed to embracing diversity and creating an inclusive environment for all employees. Infosys is proud to be an equal opportunity employer

Apply Now

Refine Your Search

product development engineer jobs in wavendon, bkm

L2/L3-Support Engineer|Aerospace & Defense Engineering COTS Packages| Stevenage, UK

Development Engineer

Product Safety & Compliance Engineer

Senior Verification Engineer

Project Engineering Lead

Project Engineer

Semiconductor Functional Safety Engineer

Product Line Engineer (M/F/D)

Graduate Mechanical Engineer

Project Engineer (12 Month FTC)

Lead Design Quality Assurance Engineer - 12m Inside IR35 Contractor

Principal Stress Engineer

Project Engineer - Hardware In The Loop

Senior Mechanical Design Engineer

DVA Engineer

Laser Laboratory Engineer

Senior Electrical Engineer

Electrical Engineer (M/F/D)

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