Operations associate Work, Jobs in Rochdale, Gtm (with Salaries)

Delivery Station Liaison Agent
Amazon UK Services Ltd. —Rochdale
- Full-time
- Customer service
- English
- Administrative experience
8h
Resident Services Associate
Colby River —Salford
- £27,000 - £29,000 a year
- 8 hour shift
- Microsoft Word
- Microsoft Excel
- Microsoft Outlook
- Annual leave
- Life insurance
Quick apply
Associate Technical Support Specialist - Residential Energy - Fixed Term Contract
Tesla —Manchester
- CRM software
- Customer service
- English
Accounts Payable Associate
Legends Global (Europe) —Salford
- Microsoft Excel
- IT
- Communication skills
- Annual leave
- Employee assistance programme
Quick apply
14d
Operations Associate - North America
PHMG Careers —Manchester
- £28,000 a year
- Monday to Friday
- Sales
- Customer service
- Communication skills
Quick apply
7d
Warehouse & Inventory Operations Associate Full-Time
Leon Global Ltd. —Trafford
- From £19,827.60 a year
- Part-time
- Microsoft Word
- Organisational skills
- Warehouse experience
- Flexible schedule
Quick apply
10d
Team Member
NEXT —Oldham
- £8.28 - £12.71 an hour
- Part-time
- Employee discount
5d
Associate Director - FM Operational Readiness
Turner & Townsend —Manchester
- Full-time
- Microsoft Powerpoint
- Microsoft Word
- Microsoft Excel
Quick apply
VacancyTitle: Health and Safety Advisor
Grainger plc —Manchester
- Full-time
- Remote
- Microsoft Powerpoint
- Microsoft Word
- Microsoft Excel
Research Assistant/Associate in Sustainable Energy Materials
The University of Manchester —Manchester
- £32,080 - £45,163 a year
- Hybrid work
- Doctoral degree
- Analysis skills
- University
- Annual leave
Vendor Operations Associate
Softcat —Manchester
- Hybrid work
- Continuous improvement
- School
- Flexible schedule
14d
Cyber Security Engineer
Outcomes First Group —Manchester
- Up to £50,000 a year
- Hybrid work
- Microsoft Access
- Azure
- Analysis skills
Customer Operations Team Leader
New Balance —Warrington
- Full-time
- Hybrid work
- Management
- Analysis skills
- Continuous improvement
- Annual leave
- Employee discount
3d
Head of Retail, North Territory EMEA
New Balance —Warrington
- Weekend availability
- Merchandising
- English
- Travel
Client Operations Associate Partner (Account Manager)
Open Partners —Manchester
- Full-time
- Hybrid work
- Project management
- AI
- Communication skills
Quick apply
13d
Retail Sales Associate
Batch'd —Manchester
- £12.71 - £13.00 an hour
- Part-time
- Customer service
- In-person
- Communication skills
Quick apply
Specialist, Client Processing Representative
The Bank of New York Mellon Corporation —Manchester
- Full-time
- Analysis skills
- Bachelor's degree
- Financial services
Planning Strategy Consultant (Planning Analyst)
Metropolitan Council —Heywood
- £46.40 - £56.70 an hour
- Full-time
- Hybrid work
- Microsoft Powerpoint
- Microsoft Word
- Microsoft Excel
- Employee assistance programme
- Life insurance
7d
VacancyTitle: Senior Resident Service Associate
Grainger plc —Manchester
- Full-time
- Remote
- Annual leave
10d
TAP Driver Trainer, E2E Field Learning Excellence
Amazon UK Services Ltd. - A10 —Haydock
- Full-time
- Microsoft Word
- Microsoft Outlook
- English

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operations associate jobs near rochdale, gtm

Delivery Station Liaison Agent

Amazon UK Services Ltd. -
Rochdale

Apply Now

Job details

Full-time
8 hours ago

Qualifications

Customer service
Supply chain
Logistics
English
Administrative experience

Full job description

DESCRIPTION

Even the best functioning processes need to be prepared for unforeseen circumstances. Amazon’s Delivery Station Liaison Agents are in direct contact with our customers, ensuring that missed deliveries are successfully delivered and that customer queries are handled effectively. Whatever your customers need, your ability to quickly respond and put in place solutions will help keep this vital part of Amazon’s operations running smoothly.

Key job responsibilities

Place outbound calls to customers
Investigate and resolve delivery issues, and collaborate with Amazon logistics and delivery partners when needed
Keep daily, weekly and monthly records of progress with customer queries
Follow Standard Operating Procedures and keep customer data secure
Assist with internal communications, including giving presentations and contributing to continuous improvement and internal engagement programmes

A day in the life
You’ll be based at one of our last-mile delivery warehouses, where Amazon’s leading logistics system operates. As orders are dispatched and delivered, you’ll be in contact with our warehouse, associates, delivery partners and customers when they need guidance. Where a customer needs to reschedule a delivery, you’ll be informing our delivery partners. Where you notice a delivery issue, you’ll get to work resolving it straight away, so that our customers get a great experience every time without having to contact Amazon.

Operating at the heart of Amazon’s logistics, you’ll develop logistical and customer expertise that sets Amazon apart. You’ll connect with our customers every day, using your in-depth understanding of our supply chain and local knowledge of delivery connections and warehouses.

Working hours are either Wednesday to Saturday 10:00 AM - 8:45 PM or Sunday to Wednesday 10:00 AM - 8:45 PM.

About the team
Our Delivery Service Liaison or DSL team helps customers with last-mile deliveries. Ultimately, our goal is to get parcels to our customers in case of errors or failed deliveries. Our team helps with actions like facilitating same-day redelivery or investigating cases when drivers can’t find an address. We're based in last-mile delivery sites across the world, allowing us to work closely with our delivery station colleagues and partners.

DSL agents have both customer service and logistics expertise and partner with multiple Amazon teams. Some of us are also managers who support regions and countries. We work together with one common aim: to get parcels into customers' hands.

BASIC QUALIFICATIONS

Knowledge of advanced English at CEFR level B2/C1
Relevant experience of dealing with customer queries via phone and email
Relevant experience in an administrative support role involving collaboration with internal or external teams
Relevant experience of solving problems whether related to customer queries or internal process issues

PREFERRED QUALIFICATIONS

Preferred qualifications are not required to apply for a position at Amazon. If you have all the basic qualifications above, we’d love to hear from you.
Experience in communicating with senior colleagues
Professional experience in a fast-paced environment

Amazon is an equal opportunities employer. We believe passionately that employing a diverse workforce is central to our success. We make recruiting decisions based on your experience and skills. We value your passion to discover, invent, simplify and build. Protecting your privacy and the security of your data is a longstanding top priority for Amazon. Please consult our Privacy Notice (https://www.amazon.jobs/en/privacy_page) to know more about how we collect, use and transfer the personal data of our candidates.

Amazon is an equal opportunity employer and does not discriminate on the basis of protected veteran status, disability, or other legally protected status.

Our inclusive culture empowers Amazonians to deliver the best results for our customers. If you have a disability and need a workplace accommodation or adjustment during the application and hiring process, including support for the interview or onboarding process, please visit https://amazon.jobs/content/en/how-we-hire/accommodations for more information. If the country/region you’re applying in isn’t listed, please contact your Recruiting Partner.

Apply Now

Refine Your Search

operations associate jobs in rochdale, gtm

Delivery Station Liaison Agent

Resident Services Associate

Associate Technical Support Specialist - Residential Energy - Fixed Term Contract

Accounts Payable Associate

Operations Associate - North America

Warehouse & Inventory Operations Associate Full-Time

Team Member

Associate Director - FM Operational Readiness

VacancyTitle: Health and Safety Advisor

Research Assistant/Associate in Sustainable Energy Materials

Vendor Operations Associate

Cyber Security Engineer

Customer Operations Team Leader

Head of Retail, North Territory EMEA

Client Operations Associate Partner (Account Manager)

Retail Sales Associate

Specialist, Client Processing Representative

Planning Strategy Consultant (Planning Analyst)

VacancyTitle: Senior Resident Service Associate

TAP Driver Trainer, E2E Field Learning Excellence

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