Customer support coordinator Work, Jobs in Tamworth (with Salaries)

Customer Assistance Coordinator - Roadside
Allianz —Birmingham
- £15,436.34 - £27,013.60 a year
- Weekend availability
- Hybrid work
- Customer service
- Communication skills
- Employee assistance programme
Internal Sales Account Coordinator
Travis Perkins plc —West Bromwich
- Full-time
- Customer service
- IT
14d
Client Coordinator / Mortgage & Estate Agency Administrator
Blossomfield Group Ltd —Solihull
- £12.71 - £15.00 an hour
- Part-time
- Administrative experience
- Driving
- Computer skills
- Free parking
- Employee discount
Quick apply
Conference & Events Sales Co-Ordinator
Warwickshire County Cricket Club —Birmingham
- £25,000 - £29,000 a year
- Full-time
- Hospitality
- Sales
- Communication skills
- Free parking
Quick apply
5d
Sales Coordinator
SUPPLY TECHNOLOGIES —Birmingham
- Microsoft Excel
- Customer service
- Microsoft Office
Quick apply
Internal Sales Coordinator
Steelway —West Bromwich
- Full-time
- Customer service
- Microsoft Office
- Administrative experience
Sales Coordinator
Mitie —Stourbridge
- Full-time
- Microsoft Powerpoint
- Sales
- Customer service
Ordering and Administration Coordinator
Just Blinds —Cannock
- £28,000 a year
- Full-time
- Microsoft Excel
- ERP systems
- Microsoft Office
Quick apply
12d
Internal Sales Coordinator (UltraTile)
Instarmac Group plc. —Tamworth
- Full-time
- CRM software
- Microsoft Excel
- Sales
- Annual leave
- Employee assistance programme
10d
Customer Account Coordinator
Incora —Derby
- £28,000 - £30,000 a year
- Full-time
- Microsoft Powerpoint
- Microsoft Word
- Microsoft Excel
9d
Customer Care Co-ordinator
Bloor Homes —Hinckley
- Full-time
- CRM software
- Customer service
- Organisational skills
- Employee discount
Inbound Customer Service & Booking Coordinator
JS Removals & Waste Management —Loughborough
- £30,000 a year
- Full-time
- Administrative experience
- JavaScript
- In-person
- Free parking
- Annual leave
Quick apply
9h
Admissions Coordinator
Leicester City Council —Leicester
- £35,412 - £38,220 a year
- Full-time
- Hybrid work
- Customer service
- Microsoft Office
- Administrative experience
9h
Receptionist & Front of House Coordinator
Davidson Estates —Birmingham
- £25,000 a year
- Full-time
- CRM software
- Customer service
- Microsoft Office
- Free parking
- Annual leave
Quick apply
9d
Customer Service Coordinator
Tarmac —Loughborough
- Monday to Friday
- Microsoft Word
- Microsoft Excel
- Customer service
- Employee discount
Part-time Sales Lead Coordinator
Edward Howell Galvanizers Ltd , part of Wedge Group Galvanizing —Willenhall
- £13.73 an hour
- Full-time
- Hybrid work
- CRM software
- Customer service
- Microsoft Office
- Free parking
- Employee assistance programme
Quick apply
4d
Business Services Coordinator
Inspired Gaming Group —Burton-On-Trent
- Full-time
- Microsoft Powerpoint
- Microsoft Word
- Microsoft Excel
Bulk Customer Coordinator
Alliance Healthcare —Birmingham
- £29,000 a year
- Full-time
- Microsoft Excel
- Microsoft Outlook
- Microsoft Office
- Free parking
- Employee assistance programme
12d
HR & Payroll Coordinator (FTC)
Sika —Redditch
- Full-time
- Hybrid work
- Analysis skills
- Human resources
- Annual leave
- Employee discount
Quick apply
Export Coordinator / Warehouse Administrator
SCC —Birmingham
- £31,000 a year
- Monday to Friday
- Hybrid work
- Organisational skills
- Warehouse experience
- Communication skills

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customer support coordinator jobs near tamworth

Customer Assistance Coordinator - Roadside

Allianz -
Birmingham

Apply Now

Job details

Full-time
£15,436.34 - £27,013.60 a year

Benefits

Season ticket loan
Free flu jabs
Company pension
Employee assistance programme
Paid volunteer time

Qualifications

Customer service
Communication skills

Full job description

Job Title – Customer Assistance CoordinatorDepartment – RoadsideLocation – Birmingham Hybrid

FULL TIME SALARY
Salary – £27,013.60
Bonus – £2,045 performance bonus

PART TIME SALARY - 20 Hours a week.
Salary - £15,436.34
Bonus: £1,168.57

The Role: As a Customer Assistance Coordinator, you’ll play a vital role in supporting customers who require roadside assistance, delivering prompt, professional, and compassionate service. You'll be part of a dynamic, customer-focused team that strives to provide a smooth and reassuring experience during stressful situations.
This is a fantastic opportunity to join a global organisation that genuinely values its people and offers real opportunities for growth and development.

Hours Working Pattern: Full time - This is a 35-hour per week position, with shifts scheduled between 7:00 AM – 21:00 pm , Monday through Sunday.The role follows a hybrid working model. All necessary IT equipment will be provided (PC, dual monitors, keyboard, and mouse)
Part time - This is a 20 hours per week.

Mon to Fri – 5pm to 6pm starts
Saturdays alt 9am to 1pm - 2 saturdays a month

You Will:

Respond to customer calls with professionalism, empathy, and efficiency
Proactively manage each assistance case to ensure timely and appropriate service delivery
Communicate updates clearly and consistently to customers
Work within established call guidelines and procedures to meet quality standards
Collaborate with your team and management to drive service excellence

About You:

Strong verbal communication and listening skills
Customer-focused with a calm and solutions-driven approach
Comfortable using multiple systems and managing tasks simultaneously
Ability to work flexible hours, including weekends and bank holidays
A reliable and professional home working setup

Desirable:

Experience in a customer service, call centre, or emergency services environment
Understanding of roadside assistance processes or motor claims

Staff Benefits: At Allianz Partners, we believe in rewarding our people and supporting their growth. In return for your skills, we offer:

Pension Scheme – Auto-enrolled from the 1st of the following month with 4% employee and 4% employer contributions, plus a 2.5% matching increase after 1 year of service
Private Medical Cover
Life Assurance – 4x your annual basic salary
Flu Vaccinations Eye Care Vouchers
Free Roadside Assistance – After 6 months' probation
Travel Insurance – At a discounted rate
Interest-Free Season Ticket Loan – After probation
3 Paid Volunteering Days Per Year – After 12 months of service
Discounts – On Allianz products and a wide range of retail and lifestyle brands
Comprehensive Employee Assistance Programme (EAP) – 24/7 support for wellbeing, legal, and financial matters
Recognition Rewards – For high performance and long service

About Allianz:
Allianz Group is one of the most trusted insurance and asset management companies in the world. Caring for our employees, their ambitions, dreams and challenges, is what makes us a unique employer. Together we can build an environment where everyone feels empowered and has the confidence to explore, grow, and shape a better future for our customers and the world around us.
Dedicated to bringing global protection and care, Allianz Partners is the B2B2C leader in insurance and assistance solutions in the following areas of expertise: travel insurance, assistance, mobile device digital risks insurance, international health life and automotive insurance. We care for our customers, and our caring nature extends to our employees. We dont just hire people, we commit to them, nourish them and invest in their careers because we recognize that your development goes hand in hand with our growth and success.
We at Allianz believe in a diverse and inclusive workforce and are proud to be an equal opportunity employer. We encourage you to bring your whole self to work, no matter where you are from, what you look like, who you love or what you believe in.
We therefore welcome applications regardless of ethnicity or cultural background, age, gender, nationality, religion, disability or sexual orientation.
Join us. Lets care for tomorrow.

Apply Now

Refine Your Search

customer support coordinator jobs in tamworth

Customer Assistance Coordinator - Roadside

Internal Sales Account Coordinator

Client Coordinator / Mortgage & Estate Agency Administrator

Conference & Events Sales Co-Ordinator

Sales Coordinator

Internal Sales Coordinator

Sales Coordinator

Ordering and Administration Coordinator

Internal Sales Coordinator (UltraTile)

Customer Account Coordinator

Customer Care Co-ordinator

Inbound Customer Service & Booking Coordinator

Admissions Coordinator

Receptionist & Front of House Coordinator

Customer Service Coordinator

Part-time Sales Lead Coordinator

Business Services Coordinator

Bulk Customer Coordinator

HR & Payroll Coordinator (FTC)

Export Coordinator / Warehouse Administrator

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