Guest service agent Work, Jobs in Hampton, Gtl (with Salaries)

Guest Service Agent
Park Hyatt London River Thames —London
- Full-time
- Customer service
- Hotel
- Guest services
- Employee assistance programme
- Employee discount
Reservations Agent
Millennium Hotel and Resorts UK —London
- £27,248 a year
- Bar
- Hotel
- Organisational skills
- Annual leave
- Employee discount
Quick apply
Cluster Groups & Reservations Supervisor
Holiday Inn - London Brentford Lock —London
- £35,000 a year
- Full-time
- Hotel
- Employee assistance programme
- Employee discount
Reservations Agent - Fixed Term
Hilton —London
- Up to £30,057 a year
- Full-time
- Hotel
- Guest services
- Employee stock purchase plan
- Employee assistance programme
15h
Guest Service Agent (Receptionist) - Sheraton Grand London Park Lane
Marriott International, Inc —London
- Weekend availability
- Hotel
- Front desk
- Communication skills
Reservations Agent
Montcalm Collection —London
- Weekend availability
- English
- Hotel
- Communication skills
Quick apply
13h
Reservations Agent
Marriott International, Inc —London
- £32,500 a year
- Full-time
- English
- Hotel
- Organisational skills
Global VIP Guest Advisor
Four Seasons —London
- Full-time
- Hybrid work
- Microsoft Word
- Hotel
- Communication skills
12d
Night Guest Services Agent
Maybourne —London
- Full-time
- Hotel
- Front desk
- Guest services
- Employee discount
- Referral programme
Quick apply
Guest Services Agent (Receptionist)
The Langham London —London
- £29,971 a year
- Full-time
- Hotel
- Front desk
- Cash handling
- Employee assistance programme
- Employee discount
Quick apply
Guest Experience Agent, Pre-Opening - The St. Regis London
Marriott International, Inc —London
- Full-time
- Hotel
- Organisational skills
- Communication skills
- Employee assistance programme
- Sick pay
Reservations Sales Agent
Frasers Hospitality —London
- Up to £31,000 a year
- Customer service
- Guest services
- Leadership
- Employee assistance programme
- Employee discount
Quick apply
Guest Service Agent - Food & Beverage - Part-time
Hilton —Croydon
- £12.71 an hour
- Part-time
- Customer service
- Computer literacy
- Hotel
- Employee stock purchase plan
- Annual leave
15h
Reservations Agent- Part Time
Millennium Hotel and Resorts UK —Slough
- Part-time
- Hotel
- Organisational skills
- Annual leave
- Employee discount
Quick apply
Call Centre Operator
IIQAF —London
- £25 - £30 an hour
- Weekend availability
- CRM software
- Spanish
- Hotel
Quick apply
Reservation Agent
Frasers Hospitality —London
- Customer service
- Hotel
- Leadership
- Employee assistance programme
- Employee discount
Quick apply
Guest Service Centre Agent – Fixed Term - Sheraton Grand London Park Lane
Marriott International, Inc —London
- £27,340 a year
- Weekend availability
- Hotel
- Organisational skills
- Phone etiquette
Front Office Team Member (Camden Lock)
Holiday Inn London Camden Lock —London
- Weekend availability
- Hotel
- Front desk
- Guest services
- Referral programme
Quick apply
Front of House & Private Personal Assistant
NMI PE INVESTMENTS LTD —London
- £25,420 - £32,000 a year
- Full-time
- Microsoft Powerpoint
- Microsoft Outlook
- English
Quick apply
Reservations Agent
Rosewood London —London
- Full-time
- Sales
- Hotel
- Annual leave
Quick apply
1d

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Guest Service Agent

Park Hyatt London River Thames -
London

Apply Now

Job details

Full-time

Benefits

Employee assistance programme
Employee discount

Qualifications

Customer service call handling
Customer service
Stakeholder liaison
Internal department liaison
Telecommunication
Guest services
Guest services telephone call handling

Full job description

Summary

About Park Hyatt London River Thames

Nestled along the iconic River Thames, Park Hyatt London River Thames marks the brand's first foray into the United Kingdom, its silhouette unmistakable against the London skyline.

The art-infused hotel features a stunning Charlie Whinney sculpture in the lobby that sets the tone for the exclusive art pieces around the hotel. The 203 guestrooms are a haven of comfort, blending residential charm with luxury. Guests can savour the culinary delights of our four distinctive restaurants and bars, or escape at the dedicated wellness floor, complete with an enriching indoor pool and a full-service spa. The hotel boasts an impressive ballroom and seven versatile meeting spaces for events. With easy access to London’s landmarks, Park Hyatt London River Thames offers a perfect launchpad for guests who love curated experiences.

Duties and responsibilities related to the Guest Services Agent role

Answer incoming calls promptly and courteously.
Direct calls to the appropriate department or individual.
Manage switchboard console and other telecommunication devices effectively.
Keep accurate records of all calls, including details of the caller, recipient, and the nature of the call.
Liaise with internal departments and external organizations as needed to facilitate smooth communication flow.

About you

Previous experience in a similar role is preferred. Excellent customer service skills, attentiveness, and proficiency in operating switchboard equipment and related technology.

Benefits you will enjoy as a Guest Services Agent

12 complimentary nights a year across Hyatt Hotels worldwide
Discounted hotel stays across Hyatt not just for you but also your family and friends from the day you start!
Uniform provided and laundered complimentary
Headspace membership and access to our Employee Assistance Programme
50% discount on food and beverages when you dine as a guest at selected Hyatt Hotels
Continuous learning and development opportunities to provide you with a clear career path as well as job promotion opportunities across Hyatt Hotels worldwide

At Hyatt, our purpose is to care for people so they can be their best. Guided by our values of Empathy, Integrity, Respect, Inclusion, Experimentation and Wellbeing, we create an environment where colleagues feel supported and empowered to grow.

With more than 1,450 hotels and all inclusive resorts across over 80 countries, Hyatt offers opportunities to build your career within a global hospitality company featured in Fortune’s 100 Best Companies to Work For.

At Hyatt, we open doors and turn jobs into careers. Here, individuality is celebrated, people are supported to thrive, and everyone is empowered to make a meaningful impact.

Next Steps: Apply today for this Guest Services Agent role and start your journey with Hyatt Hotels!

Apply Now

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