Technical support occupations Work, Jobs in Warkworth, Nth (with Salaries)

After Sales & Technical Support (Ground Care)
Etesia UK Ltd —Banbury
- £40,000 a year
- Full-time
- Hybrid work
- Microsoft Word
- CRM software
- Microsoft Excel
- Free parking
- Employee discount
Quick apply
3d
IT Systems Support
DHL Supply Chain —Banbury
- Travel
- Communication skills
IT Support Officer
L M Manufacturing Ltd —Northampton
- £26,500 - £30,000 a year
- Overtime
- Analysis skills
- No degree
- Organisational skills
- Free parking
- Annual leave
Quick apply
7d
IT Support Assistant
Viewpoint Videos Ltd —Thame
- £27,000 - £29,000 a year
- Weekend availability
- CRM software
- Google Suite
- Computer literacy
- Free parking
Quick apply
4d
Software Support and Development Engineer
KION Group AG —Banbury
- Full-time
- Oracle
- Travel
- Software development
Remote Support Engineer
Frossell Recruitment —Milton Keynes
- £37,500 a year
- Full-time
- Schematics
- Engineering
- In-person
- Employee assistance programme
- Employee discount
Quick apply
14d
Senior Support Analyst
University of Oxford —Oxford
- £35,681 - £41,636 a year
- Analysis skills
- University
- Continuous improvement
- Annual leave
10d
IT Service Desk Apprentice
QA Apprenticeships —Northampton
- £15,600 - £250,000 a year
- Full-time
- Computer literacy
- Analysis skills
- Computer skills
- Annual leave
- Employee assistance programme
Electrical Software Support Engineer
Trimble —Milton Keynes
- Full-time
- Engineering
- Electrical Engineering
Customer Services Agent
Midpoint Communications —Milton Keynes
- Part-time
- Microsoft Word
- Microsoft Outlook
- Computer literacy
- Employee discount
Quick apply
7d
Senior IT Support Engineer - On-site Services
GEA Group Aktiengesellschaft —Milton Keynes
- Full-time
- English
- Continuous improvement
- In-person
Technical Customer Service Advisor - Italian Speaker (Bokun)
Tripadvisor —Oxford
- Weekend availability
- English
- Analysis skills
- In-person
- Employee assistance programme
- Employee discount
Quick apply
2nd Line Support Technician
dbfb Ltd —Northampton
- £30,000 - £35,000 a year
- Full-time
- Hybrid work
- Maintenance
- Continuous improvement
- Mentoring
Quick apply
IT Support Engineer - Modern Workplace
Haas F1 Team —Banbury
- Weekend availability
- Bachelor's degree
- Continuous improvement
- Travel
Quick apply
6d
Technical Support Specialist
GN Group —Bicester
- Full-time
- CRM software
Technical Support Specialist
Abbott Laboratories —Witney
- Full-time
- Computer literacy
- English
- Data entry
12d
Technical Trainer
KION Group AG —Banbury
- Weekend availability
- Schematics
- Sales
- Programmable logic controllers
7d
IT Support Apprentice
JBC Skills Training Ltd —Buckingham
- £15,600 a year
- Full-time
- Analysis skills
- Computer networking
- In-person
- Free parking
Quick apply
5d
Senior IT Technician
Hanwell Fields Community School —Banbury
- £35,000 - £40,000 a year
- Communication skills
- School
- Annual leave
- Referral programme
7d
Administrative Assistant (IT)
Alloyed —Oxford
- Temporary
- Customer service
- IT
- In-person

I want to receive the latest job alerts for technical support occupations in warkworth, nth

By signing in to your account, you agree to SimplyHired's Terms of Service and consent to our Cookie and Privacy Policy.

Explore jobs in more locations

technical support occupations jobs near warkworth, nth

After Sales & Technical Support (Ground Care)

Etesia UK Ltd
Banbury

Quick apply

Job details

Full-time
£40,000 a year
3 days ago

Benefits

Free parking
Company car
Company pension
Employee discount
Life insurance
Sick pay
On-site parking

Qualifications

Live chat
Microsoft Word
CRM software
Technical troubleshooting
Sales support
Microsoft Excel
Inbound customer enquiry call handling
Machinery breakdown fault-finding
Stakeholder liaison
Writing skills
Ticket management
Internal department liaison
English
Microsoft Office Suite
Presentation skills
Computer hardware
Staff training
Technical support incident logging
Computer networking
Customer interaction
Fault diagnosis and repair
Communication skills
Time management
Help desk

Full job description

Overview

Join our team as an After Sales & Technical Support specialist, where your expertise will be used to support our UK wide dealer network. You will be looking after all elements of After Sales within our business including technical support for our dealers and customers, warranty policies and procedures, supporting our field based sales team providing expert assistance, troubleshooting with strong communication skills to develop and build on existing relationships.

Duties

Respond promptly to dealer and customer inquiries via phone, email, or chat, delivering clear and effective technical support.
Diagnose and resolve technical issues related to products or services, guiding dealers through troubleshooting steps.
Coordinate with internal members of the team to ensure the flow of information and communication is passed to the correct people.
Conduct technical training with our dealer network, this could be updating existing dealers with new technical information or training a new dealer who is now retailing our product.
Maintain detailed records of both dealer and customer interactions, issues, and resolutions using Microsoft Office tools Excel, Word and CRM.
Manage service tickets efficiently, prioritising tasks based on urgency and impact.
Manage our demonstration fleet ensuring maintenance and repairs are carried out to keep the fleet up to date and ready for use at any one time. Manage the refurbishment of our used machinery programme, machinery will be refurbished to manufacturer standards. The machinery is then retailed through our own website.

Skills

Excellent presentation skills with the ability to communicate technical information clearly and confidently.
Knowledge of engineering including service and repairs, hydraulics, battery maintenance and repairs. Electric vehicle maintenance and repairs, diagnostics and problem solving,
Strong customer service skills, as working with dealer, customers, and a hands on approach is vital.
Effective communication skills in English, both verbal and written, to liaise with diverse audiences.
Proficiency in Microsoft Office Suite, especially Excel for data tracking and reporting.
Solid understanding of IT concepts, hardware, software troubleshooting, and network basics.
Exceptional organisation skills with the ability to manage multiple tasks efficiently within tight deadlines.
Good time management skills to prioritise support requests effectively.

Full training will be given to the successful candidate.

Pay: £40,000.00 per year

Benefits:

Company car
Company pension
Employee discount
Free parking
Life insurance
On-site parking
Sick pay

Work Location: Hybrid remote in Banbury OX15 6HW

Quick apply

Refine Your Search

technical support occupations jobs in warkworth, nth

After Sales & Technical Support (Ground Care)

IT Systems Support

IT Support Officer

IT Support Assistant

Software Support and Development Engineer

Remote Support Engineer

Senior Support Analyst

IT Service Desk Apprentice

Electrical Software Support Engineer

Customer Services Agent

Senior IT Support Engineer - On-site Services

Technical Customer Service Advisor - Italian Speaker (Bokun)

2nd Line Support Technician

IT Support Engineer - Modern Workplace

Technical Support Specialist

Technical Support Specialist

Technical Trainer

IT Support Apprentice

Senior IT Technician

Administrative Assistant (IT)

I want to receive the latest job alerts for technical support occupations in warkworth, nth

Explore jobs in more locations

Jobseeker tools

Employer Tools

Browse

Stay Connected