It Work, Jobs in Deeside (with Salaries)

IT Support Engineer
Eurolaser technologies —Chester
- £2,000 - £2,500 a month
- Temporary
- Microsoft Word
- Microsoft Excel
- Microsoft Outlook
Quick apply
Internal IT Technician
Datel —Warrington
- Communication skills
IT Sales Executive
Edge Computers Limited —Chester
- £30,000 - £70,000 a year
- Full-time
- CRM software
- Customer service
- Business development
Quick apply
22h
Network Support Planner - Part Time 30 hours. 12 months FTC.
Iceland —Deeside
- Part-time
- Microsoft Excel
- Microsoft Office
- Communication skills
- Store discount
- Work from home
IT Service Desk Analyst
EMR UK —Warrington
- Seasonal
- Computer networking
- Annual leave
23h
Head of IT - Technology
NewPrinces Group —Liverpool
- Monday to Friday
- Computer Science
- Bachelor's degree
- Conflict management
- Annual leave
3d
IT Service Desk Analyst
EMR Group —Warrington
- Full-time
- Computer networking
- Annual leave
Quick apply
21h
Senior IT System Specialist / Architect
Countess of Chester Hospital NHS Foundation Trust —Chester
- £49,387 - £56,515 a year
- Full-time
13d
IT Infrastructure Engineer
Alexander Dennis —Skelmersdale
- Full-time
- Hybrid work
- Azure
- SQL
- Continuous improvement
Quick apply
IT Security Manager
Public Sector Resourcing —Warrington
- Full-time
- Hybrid work
Network Technician E&I
Cadent Gas —Ellesmere Port
- £46,395 - £51,852 a year
- Maintenance
- Travel
- Employee discount
8d
Senior IT Engineer
Roman Catholic Archdiocese of Liverpool —Liverpool
- £36,225 a year
- Full-time
- Travel
- Organisational skills
- In-person
- Free parking
- Annual leave
Quick apply
2d
Business Development Manager - IT Managed Services
Ricoh —Warrington
- Sales
- Microsoft Office
- Organisational skills
IT Networks Product Manager
Bentley Motors —Crewe
- Full-time
- Hybrid work
- Product management
- Leadership
- Communication skills
- Free parking
- Annual leave
8d
Solutions Architect (Source Pay / Procurement)
NewPrinces Group —Liverpool
- Team management
- Travel
- Annual leave
- Life insurance
3d
Senior Solutions Architect - DCX
The Very Group —Liverpool
- Full-time
- Hybrid work
- Computer Science
- AWS
- APIs
- Employee discount
Quick apply
IT Support Analyst (On Site)
Infopro Digital Services Limited —Ellesmere Port
- Full-time
- Microsoft Outlook
- Customer service
- Windows
Quick apply
Junior IT Technician
The Heath Family Trust —Whiston
- £26,403 - £26,824 a year
- Full-time
- Travel
- In-person
- School
Quick apply
9d
Internal IT Technician
Datel Computing —Warrington
- £27,500 a year
- Full-time
- SharePoint
- In-person
- Communication skills
- Health & wellbeing programme
- Referral programme
Quick apply
1d
IT Security Technician - Maternity Cover
University of Liverpool —Liverpool
- £33,951 - £38,784 a year
- Full-time
- Hybrid work
- University
10d

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IT Support Engineer

Eurolaser technologies
Chester

Quick apply

Job details

Temporary
£2,000 - £2,500 a month

Qualifications

Microsoft Word
Driving Licence
Microsoft Excel
Microsoft Outlook
Customer service
English
Windows
Microsoft Office
Network Protocols
Routing protocols
Computer networking
ServiceNow
IT
Customer support
Network engineering
Communication skills
Active Directory

Full job description

Desk side Level 2 Role (Desktop Technician)

This position assists staff with technical support of desktopPCs/Laptops, applications, and related technology, along with providing a high level of customer satisfaction. Support includes specification, installation, and testing of computer systems and peripherals within established standards and guidelines. Activities require interaction with application software and operating systems to diagnose and resolve unique, non-recurring problems.

· Must have a full UK driving licence and willing to travel.

Main Responsibilities include:

§ Accurately testing, identifying, preparing, repairing, resolving, and documenting end user technical issues relating to Desktop support. Devices include, but not limited to Desktop PC, Micro PC, Thin Client, Laptop, Tablet, Smartphone, Printers, MFDs, and basic network connectivity.

§ Hands on role, expected to provide 2nd line IT support to the business community ensuring that all requirements are met within agreed service level agreement

§ To provide infrastructure administration functions

§ Providing on-site cover as part of a shift arrangement

§ Support inline with contracted business working hours

§ Provide site support in remote offices when required

§ Being prepared to work out of hours when required

§ Troubleshooting and resolving software issues; reimaging computers/hard drives Backing up and restoring settings and associated systems administration activities

§ Taking ownership of issues through to resolution on all appropriate requests

§ Categorize and prioritize end user support requests and service requests by utilizing a Customer ticketing system to track tickets and provide up-to-date status and information

§ Ensuring regular customer interaction to adhere with update SLA’s and high levels of customer service

§ Providing daily ticket updates to ensure users are fully updated on updates

§ Move equipment associated with service requests, inline with health and safety guidelines

§ Performing asset inventory activities as needed

§ End user training and guidance on the use of hardware and software

§ Recommends and / or performs upgrades to end user devices

§ This position requires the ability to work in a BAU and / or project-based environment requiring flexibility and teamwork

§ Performs other duties as assigned

Technical Skills:

§ Excellent skills in user IT infrastructure – Desktops, Laptops, Printers, Handhelds, Smartphone etc.

§ Strong technical skills in Microsoft Windows 10, Office 365, Teams, Google, Service Now and other well known applications

§ Administration experience of MS Active Directory users & groups, policies, and management concepts

§ Effective communication by Engineer in English and local languages is mandatory

Business Skills:

§ Ability to interact with customers to ensure that the service is polite, efficient, and responsive service is provided

§ A self-starter with ability to work on their own initiative

To work through issues analytically to a successful conclusion
An individual with a minimum of 3 year’s experience

Desired Experience:

§ At least 4+ years of experience in the field or in a related area required

§ Prior experience on Desktops, Workstations, Notebooks and Printers

§ Collaboration experience including remote control of PCs and video conferencing knowledge

§ Deliverables to include ensuring the proper levels of run and maintain support and hands-on assistance for IT infrastructure projects /upgrades (workstations)

§ Strong Microsoft Office skills (Outlook, Word, and Excel)

§ Thorough understanding of Outlook's calendaring tool. Teams workings.

§ Strong customer service skills

§ Ability to provide consistent, excellent customer support to entire staff, representing a variety of personalities and management levels

§ Strong written and verbal communication skills (English being the local language)

§ Must be detail oriented and self-motivating

§ Background security check required

Pay: £2,000.00-£2,500.00 per month

Work Location: In person

Quick apply

Refine Your Search

it jobs in deeside

IT Support Engineer

Internal IT Technician

IT Sales Executive

Network Support Planner - Part Time 30 hours. 12 months FTC.

IT Service Desk Analyst

Head of IT - Technology

IT Service Desk Analyst

Senior IT System Specialist / Architect

IT Infrastructure Engineer

IT Security Manager

Network Technician E&I

Senior IT Engineer

Business Development Manager - IT Managed Services

IT Networks Product Manager

Solutions Architect (Source Pay / Procurement)

Senior Solutions Architect - DCX

IT Support Analyst (On Site)

Junior IT Technician

Internal IT Technician

IT Security Technician - Maternity Cover

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